[dtp]

Was told I cannot request bitcoin payout until they receive my email but was told their email system is down today. No other way to request payout?

[Optional]

That has always been the only way with bitcoin there.

I'll see if we can find out when it is expected to be back.

[dtp]

[SBR Forum]

If you've sent the e-mail and it hasn't bounced back, you'll be all set. You can always go to live help and ask to chat with Tony or Becky if the waiting time you expect has elapsed. It is an important distinction to consider when depositing with a non auto-pilot bitcoin book that payouts will not be instant, but you also gain the comfort of having your funds in a book that's been online over a decade.

Keep us posted

[dtp]

Update: Received the btc payout to my wallet about 1.5 days after I requested. Pretty solid.

[EVfollower]

If you've sent the e-mail and it hasn't bounced back, you'll be all set. You can always go to live help and ask to chat with Tony or Becky if the waiting time you expect has elapsed. It is an important distinction to consider when depositing with a non auto-pilot bitcoin book that payouts will not be instant, but you also gain the comfort of having your funds in a book that's been online over a decade.
Keep us posted

Never ask to speak to Tony. NEVER. I don't care if they misgrade a bet and the live bet agent doesn't know what you're talking about. Tony will find any reason to close your account, he hates people and customers and talking to customers. Trust me 100% DONT ASK FOR TONY UNDER ANY CIRCUMSTANCES NOT EVEN TO WISH HIM A HAPPY BIRTHDAY!

[Optional]

Update: Received the btc payout to my wallet about 1.5 days after I requested. Pretty solid.

Thanks for letting us know it got sorted out.

[shhhcago]

Their epay department should be accessible by phone. Emailing them is like living in the 20th century