1. #1
    GoldRush7
    GoldRush7's Avatar Become A Pro!
    Join Date: 04-27-09
    Posts: 2,014
    Betpoints: 54

    5dimes wager problem/issue

    Win 7/16/15 4:33am Majors Golf 105 Jordan Spieth (1st Rnd) -155* vs Justin Rose (1st Rnd)
    Cancelled 7/16/15 4:33am Majors Golf 129 Phil Mickelson (1st Rnd) +105* vs Hideki Matsuyama (1st Rnd)
    Win 7/16/15 4:55am Majors Golf 139 Jason Day (1st Rnd) -135* vs Martin Kaymer (1st Rnd)
    Win 7/16/15 3:11am Majors Golf 162 J.B. Holmes (1st Rnd) -110* vs Victor Dubuisson (1st Rnd)


    I had my parlay winnings significantly lowered because they cancelled the mickelson-matsuyama leg. This was the explanation I was given:

    "Participants failing to compete in the next round of a golf event will have all wagers to reach or win subsequent rounds, graded NO ACTION. Wagers made immediately after a player withdrawal, on markets dramatically affected by this action, will be reviewed by management. This type of play can result in permanent account suspension."




    Does this make sense to anybody, or has anybody had anything like this happen? It was a first round wager and both participants finished. Nobody withdrew as far as I know? Even if they did, both completed the round so why would that cancel the wager? Help!

  2. #2
    trytrytry
    All I do is trytrytry
    trytrytry's Avatar SBR PRO
    Join Date: 03-13-06
    Posts: 23,503
    Betpoints: 273617

    that is not a cancel. they made an error work with them again on live chat

  3. #3
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,788
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    I can't see an obvious answer.

    If you can't work it out with them shoot in a complaint form and SBR might be able to help: http://www.sportsbookreview.com/sportsbook-complaint/

  4. #4
    GoldRush7
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    Join Date: 04-27-09
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    It all got worked out. Thanks guys!
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