I'll try to shortly explain my experience with Botmotion.com..
So, I opened an account in Betmotion.com and deposited 100 euros and got 150 EUR first deposit bonus. I completed my rollover which was 5x (bonus+deposit=1250EUR) and made 100 EUR withdrawal from my account. After 3 days they asked me to sent a documents to verify my identity. Firstly I was shocked when they asked me to send picture where I am holding passport next to my face. Ok, after a long negotiations I finaly sent them all requested docs and few days later they confirmed my docs and wrote to me:
" We would like to inform you that withdraws are processed in 3 business days. You requested one today, the due of this
withdraw request expires in 05/25/2015."
On 26th May I looked into my account and saw that Betmotion cancelled my withdrawal again. I asked why they did it again and they answered to me:
"We would like to inform that your withdrawal was canceled because you didn't complete the rollover, you have made € 1.261,25 of € 2.500 to complete the rollover and release the withdrawal. You can request the calcule of your rollover anytime you want."
What!? Why should I have to rollover again if when I opened account and completed rollover requirement in T&C was 5 times (Bonus + Deposit).
And then I saw that Betmotion changed rules and put new point in T&C: "A Rollover of 10 times with Odds of 1.8 or higher is required for players from Europe and Asia."
But that was after when I already completed my rollover and made withdrawal. I asked them when did they put a new requirements in the T&C, of course they did not answer me just all the time send link on new T&C.
Seems like they every time figure out something else to intentionally delaying withdrawal process.
I suggest you to stay away from Betmotion!