1. 04-21-15 03:16 PM #1
    Hotlanta Steam
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    What Sportsbook.AG just did to me...

    I have just been "no actioned" on a live next goal scorer bet during the Bayern Munich CL QF vs Porto... I was just enjoying the game with some buddies and Bayern just won a corner up 1-0... I was already browsing the players to score next and I often will take a non striker who is generally over +1000 or so on set pieces... In this case I selected Jerome Boateng @ +2200.... the corner came in back post and was nodded towards the penalty spot and Boateng rose up and headed into the far corner... I was sitting there with my buddies elated over a stupid $10 bet that paid out $220..... it is peanuts... but it was fun to win all the same when you are having beers...

    I look about 15 mins later and I see I was credited with a $10 Free Play.... so I log in and notice that they "No Actioned" it... I was livid... I immediately fired up the work lap top and started a chat... They claimed that the bet was past post... and per house rules was refunded...

    Talk about slimy.... I have played around with a parlay/teaser account there for almost 13 years... it is merely entertainment and the money means nothing because I really never cash it out from there and play seriously at Bookmaker anyways... it was just the principle of the thing... I argued with them and they refused to budge... they would not even credit me with a matching free play...

    I know they have a bad reputation here already but I wanted to let everyone know...
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  2. 04-21-15 03:17 PM #2
    Hotlanta Steam
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    And for those curious... I 100% did not play this after the goal was scored... the ball had just gone out of play and there was a easily 30-45 seconds before it was scored after I placed the wager... so they can't even claim TV delay...
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  3. 04-21-15 03:27 PM #3
    relaaxx
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    sorry to hear that - - it just sucks.
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  4. 04-21-15 04:06 PM #4
    Optional
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    Did they give you an explanation of what they meant by past post?

    Live soccer bets like this seem more prone than a lot of stuff to be cancelled. Usually based on the timings provided by their 'incident feed provider' saying the game had gone into a danger zone period a moment before the bet was accepted. Not even Bet365 matches the incident feed times with betting in real time.

    A corner would qualify as a danger period.
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  5. 04-21-15 04:13 PM #5
    CWD
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    unless things have drastically changed at that book dont know why anyone would waste any time there at all considering they take months to pay out. even if its just "entertainment" i dont get it. it might as well be monopoly money you were betting.

    its a nice layout if they could get their shit together i would be there in a second
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  6. 04-21-15 04:38 PM #6
    Hotlanta Steam
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    Quote Originally Posted by Optional View Post
    Did they give you an explanation of what they meant by past post?

    Live soccer bets like this seem more prone than a lot of stuff to be cancelled. Usually based on the timings provided by their 'incident feed provider' saying the game had gone into a danger zone period a moment before the bet was accepted. Not even Bet365 matches the incident feed times with betting in real time.

    A corner would qualify as a danger period.
    They claimed that the bet was "past post", "was left up too long".... but offered nothing further... I have routinely made live bets on the next goal scorer whenever there have been corners... they have had no problem taking the bet before... considering most of those bets lose anyways...

    This one should have paid... I took the +2200 specifically because it was a corner kick and Boateng is a huge aerial threat... I thought the line was off/had value given the scenario...

    In soccer... to score a goal is so difficult anyway...though Bayern made that statement seem false today ... but to not take a bet just because someone is in the attacking third is just silly... it is not like they have high limits on those types of bets...
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  7. 04-21-15 04:42 PM #7
    DimSum
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    Any updates on the slow pay? Still waiting for my payout from feb 28
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  8. 04-21-15 04:49 PM #8
    TheMoneyShot
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    Hotlanta - The real question is... why in the hell are you with Sportsbook.ag for?
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  9. 04-21-15 04:51 PM #9
    CWD
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    Quote Originally Posted by DimSum View Post
    Any updates on the slow pay? Still waiting for my payout from feb 28
    guess nothing has changed there, thats a shame. its a nice book some great value there at times.
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  10. 04-21-15 04:55 PM #10
    Hu$tle
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    Options: 1. You placed the bet in the warning zone threshold and it accepted when it it shouldnt. Their software fault and their error.
    2. Scamming you by lying and saying it was too late.

    Would never bet there again after something like this, hell even Bovada never pulled one of these on me
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  11. 04-21-15 05:11 PM #11
    Winner_13
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    How/why are you playing with sportsbook.ag?
    Have you had prompt payouts from them in the past?
    I've been waiting for some time and their only method of withdrawal is cheque which has a 3-5 week time frame just go get processed.
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  12. 04-24-15 02:23 PM #12
    Hotlanta Steam
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    Quote Originally Posted by Hotlanta Steam View Post
    I have just been "no actioned" on a live next goal scorer bet during the Bayern Munich CL QF vs Porto... I was just enjoying the game with some buddies and Bayern just won a corner up 1-0... I was already browsing the players to score next and I often will take a non striker who is generally over +1000 or so on set pieces... In this case I selected Jerome Boateng @ +2200.... the corner came in back post and was nodded towards the penalty spot and Boateng rose up and headed into the far corner... I was sitting there with my buddies elated over a stupid $10 bet that paid out $220..... it is peanuts... but it was fun to win all the same when you are having beers...

    I look about 15 mins later and I see I was credited with a $10 Free Play.... so I log in and notice that they "No Actioned" it... I was livid... I immediately fired up the work lap top and started a chat... They claimed that the bet was past post... and per house rules was refunded...

    Talk about slimy.... I have played around with a parlay/teaser account there for almost 13 years... it is merely entertainment and the money means nothing because I really never cash it out from there and play seriously at Bookmaker anyways... it was just the principle of the thing... I argued with them and they refused to budge... they would not even credit me with a matching free play...

    I know they have a bad reputation here already but I wanted to let everyone know...
    UPDATE!! Received an Email from Sportsbook.Ag today and they have reversed the "No Action" and credited me with my rightful $220 winnings. Kudos to them for righting a wrong..I am pleased.

    To all those asking why play there..I have been an account holder for 14 years... it is just my parlay, props and fun account...the payment speed never really mattered to me...Bookmaker pays me plenty fast from my normal bank roll.

    And yes Sportsbooks mobile interface is great...
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  13. 04-24-15 02:39 PM #13
    Optional
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    Good news and thanks for updating the thread Hotlanta.
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  14. 04-24-15 02:44 PM #14
    newguy
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    Nice to hear!!
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  15. 04-24-15 03:25 PM #15
    relaaxx
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    now that does not suck -- good to hear
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  16. 04-24-15 04:48 PM #16
    DrunkHorseplayer
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    Cash out and soon as you can and dump them anyway; they're garbage.
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  17. 04-24-15 05:44 PM #17
    TwoWays
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    Only dot.ag book I know.
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  18. 04-24-15 06:12 PM #18
    dealer wins
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    Reading this and the other live bet thread, it seems the only place to bet live is at an exchange!
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