[Vladislav]

Hello guys !!! It is impossible ! 29 august was registered in marathonbet ! And Make bet near 1360 euro on match FSV Frankfurt/RB Leipzig !! Was make total <2.5 ! Match was end 0-0 , my bet win ! After match was request withdrow 2675.76 euro ! And what ? Ofcose was received emale with request about verify (documents) ! And it is was impossible impossible impossible impossible impossible !!! 1st was send Rus passport ! , after 2 days they request more , 1 document for Adress , 1 for Identify person and photo where i'm hold passport near my face !! Okkey , and this was send ! After 2-3 days was geted emale with news , that they will see on this documents , and i'm need wait !!! I'm was wait 45 dayyys !!!!!! And after 45 days , was see on my Payment System payment - 1314.9 euro ! My bet was come back for 1 coeficent and was brake comission for transactions ! Reason was write in - f) any dishonest means of obtaining information or overcoming the Company-imposed limitations are used. ! Bet was near 1360 on coefictn 1.96 bundesliga 2 !!!!!!! WHAT IT IS ? Pleeeeease or help me , or write in information about this book ! It is 'lol' Realy 1360 euro on 1.96 (1.96 ON TOTAL <<<<<) What they problem ? Or they haven't clients , and nobody bet there and 1360(what they was given ) it is problem for they or i'm don't know ! Know only 1 !!! It is Big Steal From they !!!! very big steal , and 45 days , and time on make foto documents and comission !!! It is Impossible , help please !!!

[Vladislav]

and on last... see on russian forums , that it is not only with me ! Very more people was faced with such a problem !!! I'm can ask they , that they write in this topic !!! please do not leave this question !Justice must prevail !!!

[shari91]

Hello Vladislav - If you fill out this Complaint Form one of SBR's Dispute Analysts will attempt to assist you.

[Vladislav]

Thx you , was write in complaint ! Please who also stole money unsubscribe ...

[jjgold]

VLAD your erratic behavior is suspicious

I hope SBR does not find out you were scamming

If you have nothing to hide you should be fine

Best of luck to you

[Vladislav]

thx you for luck , I will hope for a good outcome .

[ADR51]

I think he did jj....

[thordin86]

That stake looks like a max limit bet for bundesliga 2, and I am afraid they are accussing you of multiaccounting.
This is bad because even if you are innocent i doubt they want to hear anybody's opinion

[bihon]

Please update on this.
I have been scrapping a lot of even sligthly suspicious books lately, but of course I have to be 100% sure about their misbehaviour.

[Vladislav]

1)What is JJ ?
2)I'm understand , that it is for hight limits was bet , but all documents i'm was send , limits max , but i'm not up their limits(how they was say!) . I'm not understand what i'm was make bad ? Creat account , make bet , win , send documents(all documents and foto near face) ... Why than they give this limits , if it is limits problem for they ? I'm understand if limits will 1 000 000 euro and sombody will make 1 bet , but ... 1250 euro(In % marge) , it is big limits ? It is not my problem , if they was brake my bet , and after understand that they was make misstake , becose may be all was makes bet on total<<< , but if they brake and after come back bet(for 1 coeficent) , than book can't be have raiting B+ ? All documents , normaly bet ( bet365 was give 1.9 on Total< ! 0.06 ? It is not serios.

3)I'm very more was read complaints's on russian/belarus/ukraine forums(with english bad how all see) , and moments when accounts was blocked and come back for 1 coeficent ( when was make's live bets with obviously errors coeficents i'm can understand , it is normaly for all books ) , but my case not similar to the previous . Coeficent normaly . bet ando 15-20 minuts before match ... it is steal and this is obvious .

[sourtwist]

A poster on sbr that at least five people use to help generate traffic for the site. The one who makes the videos is the best one.

[Vladislav]

A poster on sbr that at least five people use to help generate traffic for the site. The one who makes the videos is the best one.

I'm need make video appeal for help ?

[SBR Forum]

There are several open complaints against Marathonbet, most of them players accused of submitting fraudulent documents and not passing KYC. Marathonbet had their rating lowered to B- last week. SBR has a call scheduled with Marathonbet to re-discuss the cases, but as of now, they are unwilling to consider certification of documents and are limited in what they're willing to share with SBR.

If Marathonbet believes you were guilty of multi accounting or fraud, the only recourse is to launch a complaint against them through the Alderney Gambling Control Commission, and the UK Gambling Commission.

[jjgold]

Marathon does have more issues with documents more than any other book out there


Will have to keep an eye on this book


They better start cooperating

[joeema]

I never had such troubles with them. My experience is just that they limit extremely fast. I was limited to 1€ after very few bets.

So I guess that what they want to avoid is large stakes such as yours Vladislav. And thats why theyre trying to accuse you of fraud.
If youre right, they really sound like a scam

[dance1959]

Marathon is huge,why would they make a problem about 1300 euro.Out of blue guy register and after one game ask for withdrawal(its ok) without prior verifying account. Why would you do that? Why not deposit to your everyday book even with slightly lower odds,if you need money after game.
It would be just great if Marathon explin to SBR why they ban guys like Vladislav.

P.s regarding Marathonbet limits,you can rebet as much as you want.

[joeema]

no, i cant rebet. well maybe after 1 day again only. And I wouldnt bother anyway for 1€

[sourtwist]

Marathon does have more issues with documents more than any other book out there


Will have to keep an eye on this book


They better start cooperating

This is the jj that just happens to know the difference between then and than

[jjgold]

Marathon just released a new upgraded phone app

[Vladislav]

I'm was make 1 bet and on all bets bets max - 1uero - > it is 1 reason , becose i'm was make only 1 bet ...

Usuly i'm was make's bets' in bet365 , but on this time i'm was money on payments system , and time for match , i'm think 0.06 it is not big difference , but for 1350 euro good feel ... And in raiting SBR B raiting was , why not try ?...

[hristo1971]

It is incredible how they harass and humiliate people. I have an account with them for 5 years. I made more than 100 deposits and 5 or 6 withdrawals. They asked me to send documents everytime I initiated a withdrawal. After a few days they asked more papers, and then more, and more. Last time it took 1 month to have it processed. 3 days ago I requested another withdrawal and the nightmare started again: they want documents. I called them and explained the situation and some operator confirmed they don't need any more papers and asked me to ignore their email. Today I checked the status of my withdrawal and then I spent at least 3 hours on livechat and tellephone, because another operator told me they still want the documents. I submitted them again and now I must wait 72 hours for them to be verified. The same documents have already been verified a few times in the past (except the bills because they required newer ones). The good news is they also limited my account to 1 Eur (after 5 years of giving them heavy action!) so I will never bet here again.

[Scorpion]

Complaints and Dispute Resolution

Despite what their seemingly strict requirements for obtaining a gaming license would indicate, Curaçao takes little interest in player/casino disputes or mediation. In fact, their official dispute resolution procedure consists of telling the player to sort it out directly with the casino! The result is that the quality of operator running casinos from Curaçao varies wildly. This is the main reason that we do not regard Curaçao as a first class online gambling licensing jurisdiction.CIGA does not even offer an email address at their website. If you want to contact CIGA, you will need to either mail a letter to them or fax their office. Here is their contact information:CIGA
E-Commerce Park
E-Zone Vredenburg
Curaçao Netherlands Antilles

Fax: +5999 736 0631Alternatively you can try contacting Curaçao eGaming, which is the master licensing authority for gambling operations in Curaçao.