1. #1
    benji2501
    benji2501's Avatar Become A Pro!
    Join Date: 12-11-11
    Posts: 233
    Betpoints: 983

    Pinnacle "Plese retry your action"

    Hello hs anyone the same problem i have when using asian view on Pinnacle: there's regularly a blank screen that appear with tht message: ""there was a technical problem. Please retry your action"
    That problem started yesterday. I've informed CS and i'm waiting for updates now. That's quite annoying because it sometimes makes impossible to place a bet in time ! Do you experience the same issue?

  2. #2
    dirtdog52658
    dirtdog52658's Avatar Become A Pro!
    Join Date: 05-19-11
    Posts: 450
    Betpoints: 2235

    Yeah occasionally this error occurs and yeah it started again yesterday. I had to log back in a good 10-15 times last night.

  3. #3
    benji2501
    benji2501's Avatar Become A Pro!
    Join Date: 12-11-11
    Posts: 233
    Betpoints: 983

    Quote Originally Posted by dirtdog52658 View Post
    Yeah occasionally this error occurs and yeah it started again yesterday. I had to log back in a good 10-15 times last night.
    Tnak you very much for your answer. Now i'm sure that's a problem with their website and that doesn't come from my computer (Pinnacle always asks me to clear caches and cookies..).

  4. #4
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,757
    Betpoints: 9225

    Quote Originally Posted by benji2501 View Post
    Tnak you very much for your answer. Now i'm sure that's a problem with their website and that doesn't come from my computer (Pinnacle always asks me to clear caches and cookies..).
    It sill could be that you both have the same problem on your computers.


    It might be worth checking all your software is up to date. Java especially. https://www.java.com/verify/

  5. #5
    benji2501
    benji2501's Avatar Become A Pro!
    Join Date: 12-11-11
    Posts: 233
    Betpoints: 983

    it's even worth now! The message that appears on blank screen now is "not found (error to origin" ??Almost impossible t use asian view!!

  6. #6
    Digo
    Digo's Avatar Become A Pro!
    Join Date: 01-21-12
    Posts: 563
    Betpoints: 399

    I always have these problems using asian view =/

  7. #7
    asdf21
    asdf21's Avatar Become A Pro!
    Join Date: 06-21-14
    Posts: 173
    Betpoints: 593

    Never had this problem and I logged in a good 1000 times using the asian view. It must be your web browser

  8. #8
    benji2501
    benji2501's Avatar Become A Pro!
    Join Date: 12-11-11
    Posts: 233
    Betpoints: 983

    Quote Originally Posted by asdf21 View Post
    Never had this problem and I logged in a good 1000 times using the asian view. It must be your web browser
    i use different computers and different browsers, so i hardly believe problem comes from my web browser..

  9. #9
    benji2501
    benji2501's Avatar Become A Pro!
    Join Date: 12-11-11
    Posts: 233
    Betpoints: 983

    One day has passed and that is worst and worst, now most of time i click somewhere using asian view i have that message that appears "the data you requested is temporarely unavailable" !! Don't you have that message too???

  10. #10
    asdf21
    asdf21's Avatar Become A Pro!
    Join Date: 06-21-14
    Posts: 173
    Betpoints: 593

    That's very bad. I just checked, everything works fine here. Have you tried using the web page with Tor Browser to see if it works with another connection?

  11. #11
    puoi
    puoi's Avatar Become A Pro!
    Join Date: 01-07-14
    Posts: 17
    Betpoints: 648

    same problem here yesterday and today again

  12. #12
    HWG6676
    HWG6676's Avatar Become A Pro!
    Join Date: 06-30-11
    Posts: 31
    Betpoints: 596

    same problem when display asian line

  13. #13
    benji2501
    benji2501's Avatar Become A Pro!
    Join Date: 12-11-11
    Posts: 233
    Betpoints: 983

    I'm sorry for all of you who experience the same issue, but at least i feel a bit relieved to know and hear that the problems doesn't come from my computer, because i really was fed up always hearing that was a problem with my computer, my connection, my browser..

  14. #14
    benji2501
    benji2501's Avatar Become A Pro!
    Join Date: 12-11-11
    Posts: 233
    Betpoints: 983

    There was a period this morning when everything worked fine, that lasted some hours. But at the moment that's simply awful with asian view, error messages appear every 2 minutes...

  15. #15
    puoi
    puoi's Avatar Become A Pro!
    Join Date: 01-07-14
    Posts: 17
    Betpoints: 648

    going completely crap now

  16. #16
    puoi
    puoi's Avatar Become A Pro!
    Join Date: 01-07-14
    Posts: 17
    Betpoints: 648

    and finally offline

  17. #17
    OTL
    OTL's Avatar Become A Pro!
    Join Date: 03-08-10
    Posts: 2,433
    Betpoints: 5277

    The site is being flaky but I was able to get in and make my MLB bets after some persistence.

  18. #18
    Sawyer
    Sawyer's Avatar Become A Pro!
    Join Date: 06-01-09
    Posts: 7,592
    Betpoints: 6650

    The data you requested is temporarily unavailable
    This bet was not accepted. The line is not currently available.
    This ticket was not accepted. Information required for validation is missing. Please email our Customer Service Department at CSD@pinnaclesports.com with the bet details.

    Pinnacle A+ book? You gotta be kiddin' me!!?*#?!!!

    Shame on you Pinnacle!! Look to Sbobet. It works fine, not just today, everyday..
    Last edited by Sawyer; 08-02-14 at 11:28 AM.

  19. #19
    puoi
    puoi's Avatar Become A Pro!
    Join Date: 01-07-14
    Posts: 17
    Betpoints: 648

    using the classic version only solution for now here

  20. #20
    benji2501
    benji2501's Avatar Become A Pro!
    Join Date: 12-11-11
    Posts: 233
    Betpoints: 983

    yes , but for live betting classic version is not a good solution unfortunately: when one needs to place a bet very quick one uses asian view, so the current problems with asian view means impossible to do live betting

  21. #21
    puoi
    puoi's Avatar Become A Pro!
    Join Date: 01-07-14
    Posts: 17
    Betpoints: 648

    well back here,asian view too

  22. #22
    smoke a bowl
    smoke a bowl's Avatar Become A Pro!
    Join Date: 02-09-09
    Posts: 2,776
    Betpoints: 14472

    Quote Originally Posted by benji2501 View Post
    Hello hs anyone the same problem i have when using asian view on Pinnacle: there's regularly a blank screen that appear with tht message: ""there was a technical problem. Please retry your action"
    That problem started yesterday. I've informed CS and i'm waiting for updates now. That's quite annoying because it sometimes makes impossible to place a bet in time ! Do you experience the same issue?
    I wish they would have done that to me yesterday everytime I played the Twins live.

  23. #23
    smoke a bowl
    smoke a bowl's Avatar Become A Pro!
    Join Date: 02-09-09
    Posts: 2,776
    Betpoints: 14472

    FTR I have never had a problem with Asian view.

  24. #24
    benji2501
    benji2501's Avatar Become A Pro!
    Join Date: 12-11-11
    Posts: 233
    Betpoints: 983

    I've received email from Pinnacle CS, which says: " We would like to inform you that the issues with the website should be solved as per our Technical Department.

    Please accept our apologize for any inconvenience caused."
    And indeed it seems asian view works fine now ! I hope that will last !
    Points Awarded:

    Optional gave benji2501 5 Betpoint(s) for this post.


  25. #25
    puoi
    puoi's Avatar Become A Pro!
    Join Date: 01-07-14
    Posts: 17
    Betpoints: 648

    again today completely crap

  26. #26
    benji2501
    benji2501's Avatar Become A Pro!
    Join Date: 12-11-11
    Posts: 233
    Betpoints: 983

    Asian view worked fine at the begining of the day, that was fine for the last 12 hours, but now same problem again!I believed they had fixed it but no, once more impossible to use asian view normaly

  27. #27
    puoi
    puoi's Avatar Become A Pro!
    Join Date: 01-07-14
    Posts: 17
    Betpoints: 648

    here we go .....again

  28. #28
    benji2501
    benji2501's Avatar Become A Pro!
    Join Date: 12-11-11
    Posts: 233
    Betpoints: 983

    Pinnacle CS informed me that their technical dept made some changements a few days ago to try to fix the issue, and since that day i must admit i didn't experience issue anymre with asian/classic view, website perfectly works now !
    Points Awarded:

    Optional gave benji2501 5 Betpoint(s) for this post.


  29. #29
    Sawyer
    Sawyer's Avatar Become A Pro!
    Join Date: 06-01-09
    Posts: 7,592
    Betpoints: 6650

    okay guys tomorrow is saturday!
    will we have problems again? i hope not!
    i hope they fix this sh*t

Top