Update by SBR Admin: Hi maddenscott,
Thank you for sharing. This is fairly common. It is important to check the terms and conditions for any offer, as well as the general freeplay rules.
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Opened an account late 12/13. Was given Holiday 100 bonus with $300 deposit. Had no idea that the bonus free plays expire in 6 months. Fortunately had never used them because my main account stayed "live." All I was aware of was that I needed to bet 5K to achieve the rollover to withdraw any amount from free play account. Anyway, I logged on this AM and my free play account is at 0. I did online chat...then called....that's that....they expire in 6 months....so I'm just SOL....had no IDEA.....this sucks!