Hi guys,
I have a bwin account for couple months. I used to to some sport bets and won couple hundreds.
I decided to play Live dealer casino (Blackjack) and went up to 13000.- pretty fast!
I decided to withdraw but I saw that i had to upload documents. So i sent them everything.
Copy of passport
Bank Statement
Utility Bill
CC copy
Today i received an email saying that my account verification was completed and that i could do withdrawals.
So i decided to withdraw 5000.-
I received a confirmation email saying that the withdrawal was on a pending approval.
And couple minutes later, my account was blocked with the following message :
My account is temporarily blocked. WHY ????
I want someone to help me and solve this case. I dont want to wait months and months like i read on many threads.
I want to act quick.
I hope i will find some help and support on your forum.
Best regards,
G.