1. #36
    BigDeem5
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    Bet islands is craker barrel

    Popcorn
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    Ritz bitz

  2. #37
    DimSum
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    Their moneyorder payout is back, but minimum $2500

  3. #38
    tarheelfan72
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    Quote Originally Posted by ttrace35 View Post
    I can see being late. But when I ask "when am I getting my money, or if at all?", then the phone goes silent........its a problem.

    I would agree that their customer service is so bad it's ridiculous. On the other hand, if I was getting paid $3 an hour to be a phone puppet in Costa Rica, I'd probably be fed up with the "Where's my goddamn money" call too. Probably wouldn't care too much about whether my employer came off looking like a broke ass book either.

  4. #39
    darkhat
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    ryan rossi check in
    Points Awarded:

    flyingillini gave darkhat 2 SBR Point(s) for this post.


  5. #40
    Ra77er
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    Appears Jon is trying to frame the black panthers for the payout issues. Helter Skelter is in effect.

  6. #41
    Footballtime
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    paying players since 2004, you play we pay! Cheers

  7. #42
    RudyRuetigger
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    Quote Originally Posted by RudyRuetigger View Post
    BI might turn out to be the best shop ever, but for anyone to say they are a top 3 shop right now is pretty fukkin ignorant

    sheep flock to pretty bonuses and people that address them as sir and guarantee the payouts in a week

    anyone can run a good shop while thingsare going well

    hey lets wait til they get buried a few times or lose a shit ton due to processors going down/being caught before we anoint them the next big thing

    calm the fukk down on BI, although if u lose all ur money bc they go under...u fukkin deserved it


    http://www.sportsbookreview.com/forum/sportsbook...ands-jazz.html















    **will be donating 325 points to charity for this post since its not a contest thread.

  8. #43
    BigDeem5
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    Fukkin rudy taking no prisoners

  9. #44
    chisox35
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    Until John steps up and responds this worries the shit out of me......I was burned by WSEX a few years back and never recieved a dime of my balance.I'm not going to assume it's the same this time as I've never been paid late for over 18 months with Jon.No pannic yet but please respond already,Jon?

  10. #45
    wtt0315
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    I just conctacted them about my payout.. Guess we just need to be patient
    Here is the chat
    Kelly: Hello
    44: quick question is p2p happenig today? i see people going nuts on sbr
    Kelly: Customers are experiencing a 24-48 hr delay on their payouts. I'll explain the situation.
    Kelly: Our processor not only handles our transactions (which are huge either coming in our going out) but other books too. Right now the amount of transfers and money is so huge that it's about to raise a flag for ** and **.
    Kelly: The least we want right now is lose ** and ** as our payment methods
    Kelly: So they have only a limit of transfers/money they can do per day.
    44: ok so my payout today it wont be today then?
    Kelly: Of course until a couple of more hours i will not know which are the payouts we're going to be able to send out today.
    44: ok perfect. i am going post this so hopefully you wont have to explain it a million times to people
    Kelly: Of course i hope it's going out today but i will not for sure until we hear from them
    Kelly: Thank you,
    Kelly: I'm trying to explain this to customers but they don't want to understand.
    Kelly: For example our checks are back to normal now, they will start going out next monday.
    Kelly: But of course, lately since the hurricane when we stopped sending out the checks and we had to start using p2p transfers, it increased the amount of money that we're sending out via p2p
    Kelly: ** or ** are not stupid
    Kelly: This is Costa Rica, after all..

    Kelly: Thank you! There's only a couple of customers that understand the situation...
    Kelly: thank you so much
    Kelly: Really appreciate it
    44: no worries

  11. #46
    Ra77er
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    Wtt... size would have been the most relevant question for Kelly. Let it slide this time.

  12. #47
    wtt0315
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    laff, maybe when i dont have a pending payout
    Quote Originally Posted by Ra77er View Post
    Wtt... size would have been the most relevant question for Kelly. Let it slide this time.

  13. #48
    tarheelfan72
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    The processor issues make sense. Continuing to advertise "same day payouts" during a time when it ain't gonna happen does not.

  14. #49
    ttrace35
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    That same broad told me no money was going out today. Didnt say 24-48 hours. She had no answer when I asked when I will be paid. Now sounds like she is changing it up. They knew no money was going out, thats why they didnt remove money from everybodys account. If she would have explainded yesterday about a 24-48 delay, I wouldn't have made this thread. But she had no answer for me. And why hang up on me twice?

  15. #50
    ttrace35
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    Dudley, check in. You got a fukkin job or something?

  16. #51
    darkhat
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    never seen dudley take so long

    something is up

  17. #52
    BigDeem5
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    Trigger, give us a fukkin play. No more bullsh*t. Give us a play

  18. #53
    mighty maron
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    Anyone that has never paid a bill late, was late paying back a buddy, or a day or two late in any payment plan go ahead and cast the first stone.

    For informational purposes and for the concern of those thinking of depositing, it is good to have the information that the withdrawls have gone from very fast to a few day delay. It is a key factor in deciding to whom you sportsbook money goes to.

    How does this shop get hammered when they are the BOL's, Phoenix family, and all others pay much much slower? Even the stalwarts of 5dimes and other very high quality books have hiccups in the USA processing environment.

    I feel for the rep on this board.....it is a thankless job catering and putting out slights felt by a bunch of degenerate gamblers.

    So thank you for the information but please dont throw the book under the bus. Please when you get the money at least post when you got it.

  19. #54
    tarheelfan72
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    Quote Originally Posted by ttrace35 View Post
    That same broad told me no money was going out today. Didnt say 24-48 hours. She had no answer when I asked when I will be paid. Now sounds like she is changing it up. They knew no money was going out, thats why they didnt remove money from everybodys account. If she would have explainded yesterday about a 24-48 delay, I wouldn't have made this thread. But she had no answer for me. And why hang up on me twice?

    Were you speaking like a normal human being when you talked to her or were experiencing gambler panic rage? Be honest.

  20. #55
    HedgeHog
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    I think the OP is confusing the words "official" and "opinion". BI payouts are being slowed by the recent purchase of other Books, creating more p2p's than they can handle--a problem further complicated by their check processor being down. It's a good sign that checks are back for people wanting larger payouts. Same day guaranteed p2ps may be changed to next day instead, a sign of the times a guess. So relax, the world's not ending--at least not until Dec 21st.

  21. #56
    opie1988
    I have a MAJOR fukkin clue..
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    Quote Originally Posted by BigDeem5 View Post
    Trigger, give us a fukkin play. No more bullsh*t. Give us a play
    Deemer....Men are talking here.

    Go wait for us in the Saloon. We'll come get you when we're done.

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  22. #57
    tarheelfan72
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    Quote Originally Posted by mighty maron View Post
    Anyone that has never paid a bill late, was late paying back a buddy, or a day or two late in any payment plan go ahead and cast the first stone.

    For informational purposes and for the concern of those thinking of depositing, it is good to have the information that the withdrawls have gone from very fast to a few day delay. It is a key factor in deciding to whom you sportsbook money goes to.

    How does this shop get hammered when they are the BOL's, Phoenix family, and all others pay much much slower? Even the stalwarts of 5dimes and other very high quality books have hiccups in the USA processing environment.

    I feel for the rep on this board.....it is a thankless job catering and putting out slights felt by a bunch of degenerate gamblers.

    So thank you for the information but please dont throw the book under the bus. Please when you get the money at least post when you got it.

    +1

    Again, the gist of the problem is, and has been for a while, that they make promises they can't keep in an environment where a lot of people have been burned. People freak out at the smallest sign of trouble. But BI is just as much at fault for continuing to make these promises.

  23. #58
    rfr3sh
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    I said from day one never trust a book that only takes cash deposits

  24. #59
    Cuse0323
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    Shocking, I never saw any of this coming.

  25. #60
    darkhat
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    Quote Originally Posted by opie1988 View Post
    Deemer....Men are talking here.

    Go wait for us in the Saloon. We'll come get you when we're done.

  26. #61
    jstblaze
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    you have to be joking. Feel bad for the rep. that is hilarious.

    this is an online sportsbook with reps that never have any real information or ability to help, as they all are.



    Quote Originally Posted by mighty maron View Post
    Anyone that has never paid a bill late, was late paying back a buddy, or a day or two late in any payment plan go ahead and cast the first stone.

    For informational purposes and for the concern of those thinking of depositing, it is good to have the information that the withdrawls have gone from very fast to a few day delay. It is a key factor in deciding to whom you sportsbook money goes to.

    How does this shop get hammered when they are the BOL's, Phoenix family, and all others pay much much slower? Even the stalwarts of 5dimes and other very high quality books have hiccups in the USA processing environment.

    I feel for the rep on this board.....it is a thankless job catering and putting out slights felt by a bunch of degenerate gamblers.

    So thank you for the information but please dont throw the book under the bus. Please when you get the money at least post when you got it.

  27. #62
    No coincidences
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    Quote Originally Posted by mighty maron View Post
    Anyone that has never paid a bill late, was late paying back a buddy, or a day or two late in any payment plan go ahead and cast the first stone.
    Are you kidding me with this?

  28. #63
    No coincidences
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    Quote Originally Posted by rfr3sh View Post
    I said from day one never trust a book that only takes cash deposits

  29. #64
    mighty maron
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    Quote Originally Posted by jstblaze View Post
    you have to be joking. Feel bad for the rep. that is hilarious.

    this is an online sportsbook with reps that never have any real information or ability to help, as they all are.
    I feel for individuals that have to deal with those that have an addiction. There is no satisfying them but for a momentary gratification that most here (including me) chase.

    Im not joking..my life goes better when I feel empathy for others....keeps the bitterness away

  30. #65
    mighty maron
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    Quote Originally Posted by No coincidences View Post
    Are you kidding me with this?
    Im not kidding. If your bankroll is that much in jeopardy or you are not liquid enough to hunker down, put on your big boy pants, and wait it out than maybe that persons own house should be put in order first.

    I have been late in things...some people have given me grace, some have hammered me over it. Those that give me grace I appreciate, do more business with, and it allows me to give grace to others.

    Living as such a harsh judge is a millstone because usually those that judge so harsh when harsh judgments comes on them are the first to scream for mercy and grace.

  31. #66
    CollegePro
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    got the same repsponse.. kelly said she won't know for sure if I will receive my payout either today or tomorrow until couple hours later. Ryan, who is in charge of payout, is not in the office till Friday. And Jon, he is not in the office again and he may come in about an hour or he may not come in at all today.. this is repsponse I got from Kelly when I asked her what time Jon is coming in today..

  32. #67
    DudleyDawson
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    Quote Originally Posted by ttrace35 View Post
    Dudley, check in. You got a fukkin job or something?
    Yea

    I'll comment at high noon (2pm est.)

  33. #68
    CollegePro
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    i see so many ppl bitching and complaining now about this payout issue... before, majority people try to bury other thread sarters by saying "you can't wait extra day or two?"...but now, everyone pretty much saying betislands sucks and they are done...

  34. #69
    ttrace35
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    Quote Originally Posted by tarheelfan72 View Post
    Were you speaking like a normal human being when you talked to her or were experiencing gambler panic rage? Be honest.
    I first got hung up on twice, while supposedly transferring me to cust service. Then when I finally got kelly, I was talking normal.

  35. #70
    ttrace35
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    I wonder if I can get a freeplay out of this

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