1. #1
    thewolf
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    5 dimes not paying ***************

    I requested *************** on 10/17 for a couple thou. I have gotten all *************** in the past in 3 days. Called Friday, they told me wait til Tuesday. It's Tuesday, and now they are telling me to wait 10 days. Been a customer for over 10 years. Not happy. Using another book for now that pays. Don't know why they are playing games with me. Horrible customer service.

  2. #2
    John Dough
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    Delays at reputable books are almost always due to processor issues and almost every book experiences them with certain methods at one time or another (talking US payouts ofc). Unfortunately, it's part of the current environment.

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  3. #3
    thewolf
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    I did get someone on the horn today that explained the situation with *************** and processors. I called and emailed earlier, but their CS just kept saying wait...wait...wait...

    There are a bunch of players all waiting since 10-17 for their withdrawl like me, but it is what it is. 5D had some returned checks recently that I personally confirmed, but everyone got paid eventually. I will just wait until Next week and if I don't get paid by then, then I will switch permantly to one of my other 2 books. I really like 5dimes because they post lines so early, but if it comes down to getting paid in a timely manner vs a crappy website, I have to switch.

  4. #4
    John Dough
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    And what happens when your other 2 books run into processor problems?

    My point was that processor issues come and go for many/most books in the current environment.

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  5. #5
    thewolf
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    I will just do a bunch of Western Unions moving forward.

  6. #6
    5mike5
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    yeah p2p is the way to go...never waited over 24hrs and cash in hand at 5dimes...including 2 just this week

  7. #7
    footballfanstan
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    I love how this forum blocks out all the different payment method names it always leaves me wondering what people are talking about. I assumed this guy was talking p2p to begin with now I have no idea what method hes referring to, lol.

  8. #8
    QQPALLADIUM
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    Quote Originally Posted by 5mike5 View Post
    yeah p2p is the way to go...never waited over 24hrs and cash in hand at 5dimes...including 2 just this week

    paying 4.4% to get my money is just crazy

  9. #9
    John Dough
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    Quote Originally Posted by QQPALLADIUM View Post
    paying 4.4% to get my money is just crazy
    Agreed.

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  10. #10
    5mike5
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    well worth CASH in hand with no bank involvement for me...just a personal prefernce.everybody has a withdrawl method they prefer and p2p is mine...24hrs cash in hand every single time...4% is fine by me, and its not even that high all the time, can be as low as 3%, and thats not even including free payouts
    Last edited by 5mike5; 10-25-11 at 01:23 PM.

  11. #11
    footballfanstan
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    You can do a lot worse than 4% at other books for P2p. Honestly, I just factor in payout fees as the cost of doing business with the online betting world.

  12. #12
    5mike5
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    Quote Originally Posted by footballfanstan View Post
    You can do a lot worse than 4% at other books for P2p. Honestly, I just factor in payout fees as the cost of doing business with the online betting world.
    exactly...well worth a small % to have the CASH in ur hand in less than 1 day than worrying is processed checks are going to bounce, how long wire will take because the processor,ect, ect...ill take the easy way and just take the cash ...like i said its just personal prefernces...whatever works for some players doesnt others

  13. #13
    thewolf
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    I will only do P2P from here on out. A C H =DEAD

  14. #14
    thewolf
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    Has ANYONE recieved their 10/17 A_C_H from 5Dimes?

    Just looking for something positive. Has anyone been paid via A_C_H from 5dimes in since 10/17?

  15. #15
    ngates815
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  16. #16
    thewolf
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    I don't see the humor in it. I don't know if you were lying yesterday either. First you post you got your money, then you post you have not worries waiting til today. You make no sense.

  17. #17
    ngates815
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    Obviously I haven't received it...I wanted to rile up that dumbass big12expert.

    They told us Thursday...so I didn't understand all the constant bitching and moaning ON WEDNESDAY.



    But once again...I understand this is your first payout and you're new to the site. But just to let you know, You don't have to create new threads, those 5 threads from yesterday are still up and running, you can post in those ones. I would imagine if someone had gotten paid, they would of posted up in those of those threads...

    I know that may be tough to understand, but hopefully you can have somebody help ya out with it.

    Have a good day...Hopefully we all receive our money today/soon.

  18. #18
    thewolf
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    It's not my first payout. I have done tons of them with 5dimes. Its my second payout from them that got delayed. I had one back in July of last year. They did the same thing. They kept using the same stall tactics, and after 10 days, it was back in my 5dimes account and I got an email saying there was a processing problem. That is why I am so high strung about this situation. I havent' had a problem in over a year, but I just want them to stop lying. But this time, there are complaints about bounced checks which I confirmed with their cs. They admitted to me over the phone they have bounced a string of checks a couple times; but it's ok, don't get worried, it wasn't their fault. It was the "Processor" LOL

  19. #19
    Big 12 Expert
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    Quote Originally Posted by ngates815 View Post
    Obviously I haven't received it...I wanted to rile up that dumbass big12expert.

    They told us Thursday...so I didn't understand all the constant bitching and moaning ON WEDNESDAY.



    But once again...I understand this is your first payout and you're new to the site. But just to let you know, You don't have to create new threads, those 5 threads from yesterday are still up and running, you can post in those ones. I would imagine if someone had gotten paid, they would of posted up in those of those threads...

    I know that may be tough to understand, but hopefully you can have somebody help ya out with it.

    Have a good day...Hopefully we all receive our money today/soon.

    you're a ******* douchebag.

  20. #20
    John Dough
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    Do we really need another thread about this? Enough already!

    They are experiencing processor issues. Everyone will eventually get paid. 5Dimes doesn't want to deal with processor problems anymore than you do.

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  21. #21
    ngates815
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    Quote Originally Posted by Big 12 Expert View Post
    you're a ******* douchebag.

    Why Thank you.

    TheWolf...I had them delay during Christmas this past year. Had them also delayed around Feb/March. There is nothing we can do about it. Once again, 5Dimes may be giving you the run around, on what's going on with them...But believe me when I saw, they would want for nothing more to Pay you the money you're owed. It's not good for their business to be having these problems. Word gets out that they are slow paying pieces of shit, that won't be good for them.

    They have the money to pay you, Everyone here knows that they make more money than they send out...It's a problem that they are taking care of, and they for sure aren't just stalling on paying you because 5dimes is short on funds.

  22. #22
    thewolf
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    ngates, what was the longest these delayed payments ever took to get to you as in business days? Thanks,

  23. #23
    ngates815
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    Quote Originally Posted by thewolf View Post
    ngates, what was the longest these delayed payments ever took to get to you as in business days? Thanks,

    Normal for me is - Request on Monday - receive it at the end of the day Thursday (5pm) Pending in my bank account. Friday Morning it is available.

    When Delayed - It's not here on Thursday...I recheck account Friday. Wait til Monday, and contact 5dimes to see if problem. They tell me yes there was a problem, and It'll be here as soon as processors back up. Normally a few days after the next Monday I requested. So normal Delays are 4-5 Business days after I was supposed to receive it.

    I've had one delayed and put back in my account after 2 weeks...Then they gave me a free payout any day of the week for the inconvenience. But that has only happened once.


    80% of the time there is no delay or anything, and it's like clockwork in my account Thursday. These things are expected to happen once in a while...Nothing is perfect.


    Have you tried contacting 5 Dimes today, instead of asking the forum your questions?

  24. #24
    tdog1986
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    Ngates- The banks wont cash my check or deposit it. This isnt my fault! Alot of $5k checks that were sent out bounced, this was confirmed by the Accounts Dept. Manager. For checks to bounce, that means that "NO" money in the accounts from the processors that 5dimes is putting in there...Honestly, 5dimes is putting out more money than they currently have or they are about to go out of business financially!

    Again, manager at 5dimes told me to check back on 11/3/11 to see if the funds have been sent back lol funds werent never sent!

  25. #25
    Big 12 Expert
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    Quote Originally Posted by ngates815 View Post
    Normal for me is - Request on Monday - receive it at the end of the day Thursday (5pm) Pending in my bank account. Friday Morning it is available.

    When Delayed - It's not here on Thursday...I recheck account Friday. Wait til Monday, and contact 5dimes to see if problem. They tell me yes there was a problem, and It'll be here as soon as processors back up. Normally a few days after the next Monday I requested. So normal Delays are 4-5 Business days after I was supposed to receive it.

    I've had one delayed and put back in my account after 2 weeks...Then they gave me a free payout any day of the week for the inconvenience. But that has only happened once.


    80% of the time there is no delay or anything, and it's like clockwork in my account Thursday. These things are expected to happen once in a while...Nothing is perfect.


    Have you tried contacting 5 Dimes today, instead of asking the forum your questions?

    hey Ngates they told me the would charge me $110 if i wanted to withdraw the money via w estern u nion if i never receive my ***************. does that seem fair to you? they sure did not care about the inconvenience.

  26. #26
    Big 12 Expert
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    Quote Originally Posted by tdog1986 View Post
    Ngates- The banks wont cash my check or deposit it. This isnt my fault! Alot of $5k checks that were sent out bounced, this was confirmed by the Accounts Dept. Manager. For checks to bounce, that means that "NO" money in the accounts from the processors that 5dimes is putting in there...Honestly, 5dimes is putting out more money than they currently have or they are about to go out of business financially!

    Again, manager at 5dimes told me to check back on 11/3/11 to see if the funds have been sent back lol funds werent never sent!
    isn't the max check 3,000?

  27. #27
    SBR Lou
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    Hi guys,

    Please keep the swearing and name-calling out of these threads - thanks.

    Anyone with an issue that hasn't written in after speaking to the book can always write into help@sportsbookreview.com.

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  28. #28
    5mike5
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    p2p are coming without any problems..may want to get ur withdrawl that way

  29. #29
    jmillionz
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    Tdog there is no such thing as 5k checks from 5Dimes.....the max is 3k. So are you making shit up?

  30. #30
    tdog1986
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    I talked to the accounting manager at 5dimes when I was getting pissed with the CS manager. She told me, we have had alot of the max payout checks bounce on us and this happens every once in awhile. I figured the max would be 5k, my bad it must be 3k. I dont know but I swear on my life, that was her exact words!

  31. #31
    Sawyer
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    God Bless Neteller. I can withdraw 2500$ at one time, only less then 10 minutes..free once a month, other days fee is only 15$.

  32. #32
    princecharles
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    interesting...my take is like most here. They are solid, and processor issues can happen to anyone.
    at the end of the day we're all speculating and hoping for the best.

    Perhaps a redundancy system would be a good idea?

  33. #33
    Beedub16
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    5Dimes at one point was competing with Pinni as a top book. The Greek goes down, who is next?

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