[BoKnowsBest]

Edit by SBR: Hi BoKnowsBest, it sounds like you're referring to the call center hours with your post. The customer service department is open until the last halftime or the last game. If you still need any help, please return our private message.

I cashed out some this week and lost so wanted to reup via bitcoin to possibly play 2H there if they had better line. They did not so did not even log in. So I log in now to make sure deposit there and its not hours later. Live chat not answering and you call their # on the site and they are closed? Since when did wagerweb start this?

[dirtdog52658]

i thought they went under the Heritage umbrella to provide better service. Guess that went out the window fast.

[SBR Forum]

The player confirmed that his issue was resolved. The sportsbook has not previously offered 24/7 customer support, so there is nothing new here.

[themike78]

Question. So does that mean if you make a bitcoin deposit after hours it won't get credited until next day? I know bitcoin books are 24/7. But is it different with regular books?

[Optional]

Question. So does that mean if you make a bitcoin deposit after hours it won't get credited until next day? I know bitcoin books are 24/7. But is it different with regular books?

Correct. Only credited during office hours.

[themike78]

Thanks

[NewYorkStress81]

Correct. Only credited during office hours.

When depositing via Bitcoin it doesn't have to be during office hours. At 6am eastern time I deposited with them and was in my account by 6:30am

[BoKnowsBest]

Edit by SBR: Hi BoKnowsBest, it sounds like you're referring to the call center hours with your post. The customer service department is open until the last halftime or the last game. If you still need any help, please return our private message.

I cashed out some this week and lost so wanted to reup via bitcoin to possibly play 2H there if they had better line. They did not so did not even log in. So I log in now to make sure deposit there and its not hours later. Live chat not answering and you call their # on the site and they are closed? Since when did wagerweb start this?

thanks SBR! as I said in private message response, was just thrown off by this. No issues with wagerweb as they always pay quick! And bitcoin ending up hitting account at like 1am or so.

[themike78]

Wagerweb very underrated book. I agree.