Once i sent an angry e-mail to DSI saying how bad their casino was and how they should be ashamed of how they take advantage of people. I got an e-mail back from them . This was a couple years back. I put in copies of ale hands . I thought the e-mail would either be an excuse of how fair they were and how they are regulated or maybe put a couple bucks in my account after seeing the obviously rigged hands.
Instead all it said was "What is your account number?"
So they do not put anything in the account. But the next time i broke down and went in there i all of a sudden started getting a fair game . I had this for about an hour then it froze and i got disconnected and when i came back it was back to the old crap and has been ever since again. I actually won like $3000 that 1 time .
But to me that proves they can pick and choose who they want to win . I really try to stay out of all of them but like you said once in awhile you break down and end up hating yourself for being stupid.