[Astros148]

138200952-1	10/1/12 5:57am	$14.37	$8.45	Pending	10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
138200936-1	10/1/12 5:56am	$34.91	$20.54	Pending	10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
138200911-1	10/1/12 5:56am	$84.77	$49.86	Pending	10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
138200894-1	10/1/12 5:56am	$205.88	$121.11	Pending	10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
138200866-1	10/1/12 5:56am	$500.00	$294.12	Pending	10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand

those are my open bets now the match went into a "super over" after the regulation ended and my team won, and they are saying they will not pay me and talk to tony about this

In there rules it states

In the event of a match being decided by a bowl-off or toss of the coin, or declared a "no-result", all wagers are voided and funds will be returned.

A super over is not a bowl off or toss of coin, and is actually a over time period, so they should pay me?????? Its not my fault there rules are faulty? it seems like they wrote there rules to make a decision on there own based on if its profitable for the book to decide?

wtf is going on here

[shari91]

I don't think they're trying to screw you. Super overs haven't even been around for that long and isn't even used for tests. He just might not have updated their rules from back then. Talk to Tony and he'll sort it out I'm sure. CS Reps might not even know what a super over is.

[Astros148]

I don't think they're trying to screw you. Super overs haven't even been around for that long and isn't even used for tests. He just might not have updated their rules from back then. Talk to Tony and he'll sort it out I'm sure. CS Reps might not even know what a super over is.

okay so whos fault is it that they havnt updated there rules wtf? And super overs have been implemented for over a year now

[Bostongambler]

They told u to talk to Tony so talk to him. I know I read out here people blasting him, but he was very helpful with me collecting over 50k once.

Just saying

[Astros148]

They told u to talk to Tony so talk to him. I know I read out here people blasting him, but he was very helpful with me collecting over 50k once.

Just saying

details?

[shari91]

okay so whos fault is it that they havnt updated there rules wtf? And super overs have been implemented for over a year now

Definitely not your fault. But that's why they told you to talk to Tony and I'm confident he'll fix it up. Cricket isn't a big sport offshore. If this were a UK or Aussie book then yeah I'd be surprised by them not updating their rules. But for a newer rule that hardly comes into play and is only for T20's and now ODI's at an offshore book when most don't even offer cricket? Not shocked at all. Just talk to him and see what he has to say. No use getting angry until you do.

[Bostongambler]

details?

Was playing through via their credit shop 3 years back, when suddenly the agent disappeared having owed me a little over 50k. Now 5dimes is/ was not responsible for this one bit. ( Although I argued that I was going through their system , website, phone # and such). But Tony helped me track down the agent and eventually got paid. He took my call every time, and was more than fair.

[Smoke]

Was playing through via their credit shop 3 years back, when suddenly the agent disappeared having owed me a little over 50k. Now 5Dimes is/ was not responsible for this one bit. ( Although I argued that I was going through their system , website, phone # and such). But Tony helped me track down the agent and eventually got paid. He took my call every time, and was more than fair.

cool story pedo

[sneakerhead]

I dont think you should have any problems with this.

Im sure if your team lost in the super over, they would have kept the funds happily.

[Astros148]

THERE TELLING ME THIS NOW?????/

Omar: the people from our Wagering department is telling me your wager has not been graded yet, because they suspect it is a past post bet


WTF

[shari91]

THERE TELLING ME THIS NOW?????/

Omar: the people from our Wagering department is telling me your wager has not been graded yet, because they suspect it is a past post bet


WTF

Seriously don't talk to anyone else but Tony. You'll just get too frustrated. Their CS have always been excellent with me with regular stuff but if I had an issue like yours he's the only one I'd want to talk to. Since they're the ones who suggested it to you in the first place, just get on live chat and ask to talk to him directly. It'll save you so much grief, I promise.

[Duff85]

Industry standard is now to settle via the official result which would include the super over. Just checked Skybet, Sportsbet.com.au, and Will Hill. I can remember betting cricket matches last year where the Super Over was not included.

[NrmlCurvSurfr]

the people is telling him...LOL

[Astros148]

Industry standard is now to settle via the official result which would include the super over. Just checked Skybet, Sportsbet.com.au, and Will Hill. I can remember betting cricket matches last year where the Super Over was not included.

thanks buddy

[CollegePro]

why are you not talking to Tony?? are you afraid of him??

[Astros148]

talking to tony now

[Bostongambler]

And typing at the same time?

[sneakerhead]

fuk Tony up Astro, dont take shit from him

[Bostongambler]

Sneaker what size shoe do u take?

[Astros148]

tony was very cool and said theyre going to update the rules and gave me the win

[shari91]

tony was very cool and said theyre going to update the rules and gave me the win

Awesome! I've never seen a situation where he hasn't been cool unless he suspects/knows someone's trying to pull a dodgy. Now we'll know that rule there as the Astros148 rule.

FYI for any Aussie bettors - Sportingbet will pay out on the result but not on the props when super overs happen. Kind of expected that to be the case I guess but it's good to have confirmation.

[Jerm3462]

tony was very cool and said theyre going to update the rules and gave me the win

Shari, tried to tell you

[Duff85]

tony was very cool and said theyre going to update the rules and gave me the win

Yeah good stuff getting that updated. I like 5Dimes and think that Tony is generally pretty reasonable - and when he isn't its usually hilarious.

[Russian Rocket]

138200952-1	10/1/12 5:57am	$14.37	$8.45	Pending	10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
138200936-1	10/1/12 5:56am	$34.91	$20.54	Pending	10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
138200911-1	10/1/12 5:56am	$84.77	$49.86	Pending	10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
138200894-1	10/1/12 5:56am	$205.88	$121.11	Pending	10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
138200866-1	10/1/12 5:56am	$500.00	$294.12	Pending	10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand

those are my open bets now the match went into a "super over" after the regulation ended and my team won, and they are saying they will not pay me and talk to tony about this

In there rules it states

A super over is not a bowl off or toss of coin, and is actually a over time period, so they should pay me?????? Its not my fault there rules are faulty? it seems like they wrote there rules to make a decision on there own based on if its profitable for the book to decide?

wtf is going on here

So what was the reason on why you did not talk to Tony in the first place?

[Bostongambler]

No shit huh///. Should of talked to him first before taken it to the forums

[Russian Rocket]

No shit huh///. Should of talked to him first before taken it to the forums

...maybe just socializing

[shari91]

Shari, tried to tell you

[Duff85]

No shit huh///. Should of talked to him first before taken it to the forums

Boston why you troll bro?

I would have a guess that he contacted customer service was given one of the minions and expected that it would be dealt with. I think Astros just learned that CS at 5Dimes sucks outside of Tony.

[Russian Rocket]

Boston why you troll bro?

I would have a guess that he contacted customer service was given one of the minions and expected that it would be dealt with. I think Astros just learned that CS at 5Dimes sucks outside of Tony.

I think bookies CS sucks anywhere you go, one way or another. But if CS tells that the only option is to talk to the BO$$man himself, I would think it would be the first thing you would do...

[mcduggly]

Tony will help you out man, don't worry about it. My question is, why so many bets on the same game at random amounts?

[Bostongambler]

Boston why you troll bro?

I would have a guess that he contacted customer service was given one of the minions and expected that it would be dealt with. I think Astros just learned that CS at 5Dimes sucks outside of Tony.

Troll? Now why would you say that Hillary? Cuz I responded to a post I saw fit to. Geez, I thought it was a forum. My mistake.

Also, if their cs told him to call back and talk to Tony that's exactly what he should of done. Maybe they should of handled the problem but couldn't.

Now I ask you, why do you troll?

[Duff85]

Troll? Now why would you say that Hillary? Cuz I responded to a post I saw fit to. Geez, I thought it was a forum. My mistake.

Also, if their cs told him to call back and talk to Tony that's exactly what he should of done. Maybe they should of handled the problem but couldn't.

Now I ask you, why do you troll?

Because i'm bored and it is fun.

[Bostongambler]

Ok, I'll buy that

Same here

[indio]

Was playing through via their credit shop 3 years back, when suddenly the agent disappeared having owed me a little over 50k. Now 5dimes is/ was not responsible for this one bit. ( Although I argued that I was going through their system , website, phone # and such). But Tony helped me track down the agent and eventually got paid. He took my call every time, and was more than fair.

I remember that month very well. Tony was a big help, and so was the real agent, who paid us all. Always wondered if T had an "accident" after that debacle? That sure was a lot that he was short. Can't imagine being short six-figures is just forgotten about.

I was only owed 10k, but I thought for sure I was going to get stiffed. Since half of that was owed to a friend of mine, I was really sick when I thought I was getting shafted. I'll always be thankful to Tony for his help, even though he had no direct liability. And I'll always be thankful to the man who sent the package.

[shari91]

I remember that month very well. Tony was a big help, and so was the real agent, who paid us all. Always wondered if T had an "accident" after that debacle? That sure was a lot that he was short. Can't imagine being short six-figures is just forgotten about.

I was only owed 10k, but I thought for sure I was going to get stiffed. Since half of that was owed to a friend of mine, I was really sick when I thought I was getting shafted. I'll always be thankful to Tony for his help, even though he had no direct liability. And I'll always be thankful to the man who sent the package.

Just wanted to say that I appreciate these stories you and BG shared. My credit experiences have been with locals when I was living in the US and an Aussie book who kept raising my limit to insane past mid five figure amounts despite my telling them to stop. Made for some funny conversations back when SBR Chat was active. But I've never personally experienced a situation where someone tried to cut and run although I'd obviously heard of it. It was just never for a decent amount or when they were even loosely associated with a stand up book. Happy to hear Tony did what he could to help you guys get sorted out. Like I said - and maybe some will differ - but unless he thinks you're trying to pull one over on him, he's always appeared to be a stand up guy. Thanks again!