1. #1
    GigaOuts
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    Anyone got a pay out recently from BetOnline?

    Hi member,

    Yes I am the idiot who bet $2800 on Eric Silva...lol.

    Anyway I have read lot of complains regarding pay out at BetOnline, so I am worry so I decided to make my 1st pay out on 11/13/2012, I really hope it is 3rd party process problem like they claim. So I should be ok using moneybooker(Skrill).
    Here is my chat log:

    Hi! Welcome to BetOnline! How can I help you?
    You are now chatting with Dicky Curtis
    Your Issue ID for this chat is LTK585070996X. Please record it in case of pending issue.
    Dicky Curtis: Thank you for contacting Live Chat Service. How may I assist you today?
    Dicky Curtis: Hello Van
    van phan: Hi Curtis
    Dicky Curtis: How can I assist you?
    van phan: when can i expect my skrill pay out. I need the $$$ for bills this week
    Dicky Curtis: Could you please provide me with your account number and password?
    Your chat transcript will be sent to van?????@yahoo.com at the end of your chat.
    van phan: B??????? but don't know passwd. firefox remember my password
    Dicky Curtis: You have requested your payout on 11/14/2012, it takes 24 hours to be reviewed and then 12-36 hours to be processed
    van phan: can you do the math for me? when should i expect it?
    van phan: 11/15/2012 that is 24hr.
    van phan: Thursday, Friday, Monday = 72hr already.
    Dicky Curtis: One moment please
    van phan: sure
    Dicky Curtis: Thank you.
    Dicky Curtis: You can expect your payout be received by 11/28/2012
    van phan: so what happen to 24hr review and 36hr to be process? How many hr in a day?
    van phan: It take 336hr to get paid? It take less than 15 minutes at pinnacle.
    Dicky Curtis: 4 hours per day, as the payouts are processed between Monday through Friday between 9am and 1pm
    van phan: Haha, that is funny. Do you mind if I post this 'funny' 4hr a day in every sportbook forum?
    Dicky Curtis: You can refer tohttp://www.betonline.ag/rules#payout-rules
    Dicky Curtis: Where you will find :
    Dicky Curtis: 3.Payouts requests are processed Monday through Friday, between 9:00 a.m. ET to 1:00 p.m. ET, excluding holidays.
    van phan: So you are not lying. So you don't mind if I post what is true right?
    Dicky Curtis: Yes you can
    van phan: ok cool. I be back 11/28/12. thank for your time.
    Dicky Curtis: You're welcome!
    Dicky Curtis: Is there anything else I can assist you with at this time?
    van phan: nope.
    Dicky Curtis: Please do not hesitate to contact me again personally, if I can be of further assistance. I will be more than happy to assist you.


    I will update on 11/29/12 if I get my Skrill pay out. thank for reading.

    I am not going to continue to play there with my remaining balance. If I do, I give them a license to 'Free Roll' me.
    If I win more, they continue to stall my pay out request.
    If I lose, now they have a legit reason not to pay me because my balance is 0.

    This is what happen to my $1200 deposit at SBG Global. Three time they said I clear my rollover, 3 times pay out staff said live support staff is wrong I still have so and so rollover left.

    You win, they play the stall tactics card and when
    you lose it all, they don't have to paid you...they do nothing wrong. SBG Global is a scam, they free roll their customer.
    Last edited by GigaOuts; 11-19-12 at 10:06 PM.

  2. #2
    MD
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    Nothing screams "douchebag" like being rude in the support chat.

    Hint: Some guy making a few million a year is stalling your payout, not a support worker making minimum wage.

  3. #3
    GigaOuts
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    What part am I being rude to support? You sound like the same shill when Fulltilt stall player payout. Am I the only person not getting my payout?

    You are an ignorant fool or shill, that what all those shill/ignorant f*ck say about Ray Bitar and Howard Lederer.
    Errrr,'why would they steal 4-figures from you when they make million in rake a week?"

    You have to be a winning player to cash out high 4-figures to understand the pain of the site not paying in timely manner.
    Last edited by GigaOuts; 11-20-12 at 12:13 AM.

  4. #4
    MD
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    Quote Originally Posted by GigaOuts View Post
    What part am I being rude to support? You sound like the same shill when Fulltilt stall player payout. Am I the only person not getting my payout?

    You are an ignorant fool or shill, that what all those shill/ignorant f*ck say about Ray Bitar and Howard Lederer.
    Errrr,'why would they steal 4-figures from you when they make million in rake a week?"

    You have to be a winning player to cash out high 4-figures to understand the pain of the site not paying in timely manner.
    Poker was my only source of income until semi-recently, actually, as I have stated before on this forum. Never had payout problems on a poker site, or on a sportsbook. That's not the point, though. The point is that you could have been more polite to the guy with no power who's just doing his job. If you saw some guy being a douchebag to a waiter because the food is bad, you'd think he was an ass, right? Look at it from that perspective.

  5. #5
    GigaOuts
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    I am not trying to be rude, the guy is helping me. Why should I be rude to him?
    How do you respond if he tells you 4hr = a day?

  6. #6
    sideloaded
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    BO is a semi-scam book

  7. #7
    GigaOuts
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    Quote Originally Posted by sideloaded View Post
    BetOnline is a semi-scam book
    Fixed it for you, for future google search for noobs.
    Last edited by GigaOuts; 11-20-12 at 12:54 AM.

  8. #8
    Vaughany
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    lol Dicky Curtis

  9. #9
    Crassus
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    Quote Originally Posted by MD View Post
    Nothing screams "douchebag" like being rude in the support chat.

    Hint: Some guy making a few million a year is stalling your payout, not a support worker making minimum wage.
    There is a language barrier going on, I doubt he thought he was being rude.

  10. #10
    MD
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    Quote Originally Posted by GigaOuts View Post
    I am not trying to be rude, the guy is helping me. Why should I be rude to him?
    How do you respond if he tells you 4hr = a day?
    I don't, I accept that there's nothing I can do about it and move on. He can't control any of that.

    Quote Originally Posted by Crassus View Post
    There is a language barrier going on, I doubt he thought he was being rude.
    Strongly​ disagree.

    Dicky Curtis: You have requested your payout on 11/14/2012, it takes 24 hours to be reviewed and then 12-36 hours to be processed
    van phan: can you do the math for me? when should i expect it?
    van phan: 11/15/2012 that is 24hr.
    van phan: Thursday, Friday, Monday = 72hr already.
    Dicky Curtis: One moment please
    van phan: sure
    Dicky Curtis: Thank you.
    Dicky Curtis: You can expect your payout be received by 11/28/2012
    van phan: so what happen to 24hr review and 36hr to be process? How many hr in a day?
    van phan: It take 336hr to get paid? It take less than 15 minutes at pinnacle.
    Dicky Curtis: 4 hours per day, as the payouts are processed between Monday through Friday between 9am and 1pm
    van phan: Haha, that is funny. Do you mind if I post this 'funny' 4hr a day in every sportbook forum?

  11. #11
    GigaOuts
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    That is ludicrous! the math doesn't add up, and you just accept it. What world do you live on MD?

    Easy for you to move on, you don't have few g stuck in there.

  12. #12
    MD
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    Quote Originally Posted by GigaOuts View Post
    That is ludicrous! the math doesn't add up, and you just accept it. What world do you live on MD?

    Easy for you to move on, you don't have few g stuck in there.
    I read the deposit and withdrawal procedures on every site I invest money in. Gambling 101.

    In the event that I did make such an error, I'd politely ask them to clarify.

  13. #13
    Crassus
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    Quote Originally Posted by MD View Post
    I don't, I accept that there's nothing I can do about it and move on. He can't control any of that.



    Strongly​ disagree.

    Dicky Curtis: You have requested your payout on 11/14/2012, it takes 24 hours to be reviewed and then 12-36 hours to be processed
    van phan: can you do the math for me? when should i expect it?
    van phan: 11/15/2012 that is 24hr.
    van phan: Thursday, Friday, Monday = 72hr already.
    Dicky Curtis: One moment please
    van phan: sure
    Dicky Curtis: Thank you.
    Dicky Curtis: You can expect your payout be received by 11/28/2012
    van phan: so what happen to 24hr review and 36hr to be process? How many hr in a day?
    van phan: It take 336hr to get paid? It take less than 15 minutes at pinnacle.
    Dicky Curtis: 4 hours per day, as the payouts are processed between Monday through Friday between 9am and 1pm
    van phan: Haha, that is funny. Do you mind if I post this 'funny' 4hr a day in every sportbook forum?
    Don't see the rudeness.

  14. #14
    GigaOuts
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    Quote Originally Posted by MD View Post
    I read the deposit and withdrawal procedures on every site I invest money in. Gambling 101.

    In the event that I did make such an error, I'd politely ask them to clarify.
    That is very smart of you. Can you do me a favor and read deposit/withdrawal procedures on BetOnline?

    Where does it says it takes more than 2 weeks to cash out using Skrill?

    Where does it says it take more than 3 months to cash out using check?

    You telling me all sport bet sites and poker site don't lies in their faq and terms/condition. So when FullTilt stated they have player fund segregated from business expense, you believe them without a doubt because you 'read' it.

    You're such a silly goose.
    Last edited by GigaOuts; 11-20-12 at 01:46 PM.

  15. #15
    MD
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    Quote Originally Posted by GigaOuts View Post
    That is very smart of you. Can you do me a favor and read deposit/withdrawal procedures on BetOnline?

    Where does it says it takes more than 2 weeks to cash out using Skrill?

    Where does it says it take more than 3 months to cash out using check?

    You telling me all sport bet sites and poker site don't lies in their faq and terms/condition. So when FullTilt stated they have player fund segregated from business expense, you believe them without a doubt because you 'read' it.

    You're such a silly goose.
    You didn't get lied to, you got loopholed. Difference.

    It's not a matter of "believing" the terms and conditions, it's a matter of understanding the basic procedures so that I don't end up in a predicament like this one. Your case isn't extraordinary; this is how they handle withdrawals, it seems.

  16. #16
    GigaOuts
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    Awesome news for me, I got my low 4-figures pay out 1 week ahead of expected time from BetOnline thanks to the world wide web of gambling community and the forum. I am requesting another pay out, just don't feel comfortable with them anymore. I going to to stick with Pinnacle and 5Dimes and few SBR A rating books only from now on.

  17. #17
    illmatick
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    still missing......
    150pts

    SBR POKER TOURNEY7th Place 11/26/2014

    100pts

    SBR POKER TOURNEY10th Place 11/25/2014

    BTP
    Week 12
    4-1-0 822 pts

    600pts

    SBR POKER TOURNEY1st Place 11/22/2014

    200pts

    SBR POKER TOURNEY5th Place 11/21/2014

    BTP
    Week 9
    4-1-0 542 pts

    BTP
    Week 9
    4-1-0 383 pts

    BTP
    Week 9
    4-1-0 358 pts

    $30
    Charity
    donation 10/17/2014

    $30
    Charity
    donation 9/27/2014

    $30
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    donation 8/27/2014


  18. #18
    pureprodigy
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    you were being rude bro

  19. #19
    caveira
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    Leave this bookmaker before it's to late...

  20. #20
    bjpenn85
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    same happened to me with sbg. they use high odds to make people wager, then youll never get the money back. Excellent strategy. Dont know how they can get away with it.

  21. #21
    FindTheLock
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    I don't think he was being rude at all.These scam shops need to have people tell them like it is. Good Job OP

  22. #22
    Playmaker
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    I have a sportsbetting.com that was taken over by Betonline and I have been waiting for a payout via regular mail for 6 weeks..I talked to them today and they said to call back next week and they are sorry for the delays etc

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