Hi Bill
Please accept my apologies for the delay in reply.
PortlandBet has ceased trading and is in the process of paying out customer accounts. Additionally, all outstanding bets will be honoured. Customers with outstanding bets will be contacted individually with a description of how future bet payouts will be administered.
Customers who have completed identification requirements are currently able to withdraw. Those who have not are being contacted and informed of these requirements.
For you and your readers reference, please note the following government requirements for identification below. If a customer has not submitted these requirements they will receive the ‘max allowed = 0’ message you specify in your email. Customers should submit this information to allow withdrawal. Additionally, if a credit or debit card was used to fund an account a credit card authority form, along with copies of the front and back of the card used, must be completed. This can be accessed after logging in from either the DEPOSIT or WITHDRAWAL section of ‘My Account’.
I am extremely sorry for any distress or inconvenience caused and wish to assure customers that payouts will be processed as quickly as possible. Unfortunately all other staff have been terminated and this means the process is not a fast as I, or customers, would like. I can be contacted on +61 2 6213 3666 during Australian business hours and calls are welcome, however would prefer correspondence via email if at all possible, as I believe this will facilitate me getting up to date as quickly as possible. For reference, I am addressing emails in order of reception, so you can see where I’m up to as of now.
If you have any further queries please let me know – I’ll be happy to help.
Best regards
Eben Peart.
Your 100 point identification may consist of scans/copies of any of the following:
* Current Passport or Birth Certificate (70 Points)
* Current Drivers Licence showing current address (40 Points)
* Medicare/Health Card or ************ (25 points)
* Telephone, Electricity or Gas Bill showing current address (25 Points)