|
When can I place a bet? |
| What is the minimum stake? |
| What is the maximum stake? |
| Can I cancel my bets? |
| What is the maximum payout with Eurobet? |
| How much do I have to deposit to open an account? |
| Are there any charges for deposits? |
| How can I withdraw my winnings and are there any charges? |
| How do my transactions appear on my bank account or debit card
statement? |
| Will my personal details be safe with Eurobet.com? |
| What do I do if I forget my password? |
| What if my personal
details change? |
| When
can I place a bet? |
|
| You can place a bet
at Eurobet via the internet 24 hours a day, seven days a week, 365 days a year.
|
| What
is the minimum stake? |
|
| The minimum stake on single bets is
0.10 GBP, 0.10 EUR, 0.10 USD. For total combination bets the minimum stake is
1 GBP, 1 EUR, 1 USD.
|
| What
is the maximum stake? |
|
| From 20.00 to 10.30
(CET) the following day the maximum stake is 50 GBP, 80 EUR, 80 USD.
|
| Can
I cancel my bets? |
|
| No. Once we have accepted a bet from you the
bet cannot be cancelled, and will be settled according to our rules. If you have
made a genuine error while placing a bet with us, you should contact Customer
Services immediately.
|
| What
is the maximum payout with Eurobet? |
|
| The maximum payout
is 1000 times your stake up to 100.000.00, 150.000, �100.000.00, �150.000, $150.000
|
| How
much do I have to deposit to open an account? |
|
| The minimum deposit
to open an account is 15 GBP, 25 EURO, 25 USD, 250 DKK.
|
| Are
there any charges for deposits? |
|
If you use a credit or a debit card there are no charges.
When you deposit by Quick Pay charges may vary between 8 GBP, 12 EUR, 12 USD, and 15 GBP, 23 EUR, 23 USD.
Bank transfer charges vary from bank to bank.
Eurobet make no charges for using Ecocard, NETeller or Moneybookers, check the individual company websites for other applicable fees.
|
| How
can I withdraw my winnings and are there any charges? |
|
All your payments must be confirmed before
you can withdraw.
If you opened your account using a credit card, all winnings will be credited
to the same card. This service is free of charge.
If you wish to withdraw your winnings by cheque, the postal charges will be
detracted from the amount you request (3 GBP, 5 EUR, 5 USD).
If you chose to withdraw by bank transfer, bank charges vary, according to
the amount requested, between 15 GBP, 25 EUR, 25 USD and 35 GBP, 50 EUR, 50 USD,
plus charges from your receiving bank.
Charges for Quick Pay withdrawals vary according to the amount requested (1-2%).
Eurobet make no charges for withdrawals to Ecocard, NETeller or Moneybookers
accounts, check the individual company websites for other applicable fees.
|
| How
do my transactions appear on my bank account or debit card statement? |
|
| The words "Eurobet.com" will appear on your
statement.
|
| Will
my personal details be safe with Eurobet.com? |
|
| All the information you enter on the Eurobet
site will be kept in the strictest confidence. The Eurobet internet site meets
all the banking industry's very strict security requirements, and uses the latest
in data encryption technology.
|
| What
do I do if I forget my password? |
|
| If you forget your password please contact
our dedicated Customer Services Team either by telephone or fax, or by e-mail
using our direct messaging service. To contact us please click
here.
|
| What
if my personal details change? |
|
| If your personal details
change please "Login" and go to the "Account Options", and select "Update Details".
Here you will be able to update your personal details, change your password or
select a new PIN number. If you experience difficulties, please contact our dedicated
Customer Services Team.
|