Sportsbook news results for the search term: dimeline
The BTG Global NV family of sportsbooks remain on the SBR blacklist for their accumulation of slow-pay complaints. SBR reported previously that a Dimeline Sportsbook player has been waited to receive $2,400 since February 1. Dimeline closed the user's account after becoming angered by negative feedback on the company posted on the SBR message board.
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The BTG Global NV family of sportsbooks remain on the SBR blacklist for the continued slow payment of their few clients. One Dimeline Sportsbook player has waited for his $2,400 since February 1. Dimeline closed the player's account after becoming enraged by his negative feedback on the brand on the SBR message board.
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A VIPSports.eu Sportsbook (SBR rating D-) player reports being slow-paid. The player deposited $300 on June 2 and since late summer has been attempting to take out $6,500. The bettor cashed in on the US Open Golf tournament as well as the PGA Championship. VIPSports has not paid the player or responded to his requests for information.
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A Dimeline Sportsbook (SBR rating D-) player owed $1,100 since June 8 has still yet to be paid. Dimeline has provided no updates on the player's payout status, nor updates on a player owed $2,400 since February 1. Dimeline has admitted intentionally slow-paying the second player and has since discontinued all communication with SBR.
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A Dimeline Sportsbook (SBR rating D-) player has reported being owed $1,100 since June 8th. Dimeline has provided no firm updates on his payment status. Interestingly, the player has reported that despite making his transaction using plastic, he was not asked to submit documentation. SBR is following up on the sportsbook complaint.
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10.08.2013 (02:23 PM CST)
Dimeline Sportsbook downgraded from D+ to D-
A Dimeline Sportsbook (SBR rating D+) player who had his account closed reports he has not yet been paid his $2,400 balance requested February 1st. Dimeline originally addressed the dispute with SBR, before deciding to no longer discuss the claim and noting that the player was not a priority to be paid.
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Dimeline Sportsbook (SBR rating D+) has owed a player $2,400 since February 1st. The user reported that after filing his complaint with SBR his account was closed. Dimeline management has ceased communicating with SBR regarding player issues and last stated that it would not quickly pay any player that complains publicly about their service.
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Sportsbook Review.com provides an SBR Industry News video update for Tuesday, February 26th, 2013. Covered in today's video is the recent downgrading of Dimeline Sportsbook (SBR rating D+) for their handling of players with payout requests. A third Dimeline complaint has since been filed after the latest SBR report.
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20.02.2013 (01:48 PM CST)
Dimeline Sportsbook downgraded from C to D+
Update 2:25PM ET: Dimeline claims the manager who offered a player $500 to "settle the account" incorrectly stated their desire to offer a partial payout. The second player was alleged to have approached the sportsbook asking for a lump sum payment, which led to a settlement offer. Dimeline Sportsbook has offered two players settlements for less than what they are owed.
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On 21 March 2011, SBR reported that Dimeline Sportsbook (SBR rating C) agreed to credit up to $1,000 to players that were stiffed by fallen book Parlaymakers (SBR rating F).
One such player has reported payment. The player was credited $1,000 with a 10X rollover requirement. The player took his time and methodically met his rollover, cashing out for $1,000+ this month. He documented his good fortune last night on SBR Forum, thanking Dimeline for giving him the opportunity to recover some of his funds. The player noted that he decided to leave some cash in the sportsbook to continue to play.
[quote]User "Igetp2s": I just wanted to give thanks to DimeLine. They bailed me out last year from part of the balance I lost that was stolen by Parlaymakers. I reached the rollover requirement a long time ago, but kept playing there beyond that and finally requested my first withdrawal last week (for more than the amount they initially placed in my account).
The withdrawal went extremely smoothly and I got my money very quickly without having any problems whatsoever, and didn't need to contact them at all for anything. I just wanted to thank Dimeline for their generosity which has helped reduce my Parlaymaker losses. I have kept some money in my account to continue playing there. Also thanks to SBR for arranging the bailout.[/quote]Dimeline tells SBR that they have hired a well-known industry linesman, and have entirely revamped their bonus model. Dimeline has been cooperative with SBR in cases of player feedback or claims. The sportsbook is powered by the BTG Global N.V. group which is licensed in Curacao.
UPDATE: BTG Global management has addressed this dispute. BTG has clarified that the player's statement of having limits from $22-$82.50 is false. The player was limited after being profiled as a non-recreational bettor, and given the following limits: $200 for NBA straight, $100 ML & total, as well as $75 NCAAB straight, $50 ML & total. BTG states the player is 21% of the way through his current rollover, and is able to continue playing or accept a prorated portion of his bonus winnings.
A WagerUp (SBR rating C) player writes in with a bonus dispute. The player deposited $200 and received a 100% (30x RO) cash bonus. The player claims his first wager was a winning two-team parlay. The player also claims that WagerUp lowered his limits to $30 for parlays and between $22-$82.50 for straight bets. The player still must meet almost $9,500 in rollover with these revised limits. The player asks that he either receive a refund of his deposit + all winnings derived from the bonus, or that WagerUp restore reasonable account limits. SBR is following up on this sportsbook complaint.
WagerUp.eu is part of the BTG Global gaming family. BTG Global N.V. is licensed in Curacao and powers sportsbooks Dimeline (SBR rating C), VIP Sports.eu (SBR rating C), as well as SafariCasino and BetTheGlobe. WagerUp was assessed with an initial rating of C on February 11th, 2012.
VIPsports.eu (SBR rating C), which runs on the BTG Gaming platform along with SafariCasino (SBR rating D+) and Dimeline (SBR rating C), canceled a players pending wager. The game had not yet started. VIP implied that their software did not or was not able to properly enforce limits. The player states that because of their error he missed out on his winning play. SBR will seek comment from management.
VIPsports.eu: "Your wager on the hockey wager was cancelled. It exceeded our hockey limits for your account level. Also this game was a steam play and if you are here to bet those wagers your account will be closed.
VIPSports.eu is run by a former VIP Sports
(SBR rating B-) manager in possession of a customer database. The copycat branding is an attempt to capitalize on VIP Sports' industry reputation. Another group of former VIP management and marketing personnel also launched a startup brand after the company closure—GTBets.com
(SBR rating C)—and are in possession of the original software, while VIPSports.eu is powered by the BTG Gaming software.Players in need of sportsbook assistance are asked to fill out a sportsbook
complaint form. Alternatively, players may reach Sportsbook Review by writing to
email@example.com or by dialing 1-830-255-4677 during
normal business hours
VIPSports.eu (SBR rating C) is still making deceptive sales pitches to former clients of the now defunct VIP Sports (SBR rating B-) family. VIPSports.eu is distributing emails suggesting that it is the same as the terminated VIP Sports operation. It is important for players to realize that the original VIP Sports is not back - former marketing personnel are attempting to capitalize on the brand's name by releasing targeted emails to former VIP Sports and Nine.com (SBR rating B-) customers. VipSports.eu is hosted on a different wagering platform, in a different country, with different financial backing and ownership. Players should approach the new VIPSports.eu as an unknown quantity and proceed with caution as with all start-up sportsbook companies.
On November 3rd, 2011, SBR reported that VipSports.eu is the latest licensee of the Safari Casino Group. Safari provides VipSports.eu with wagering software, hosting and processors in exchange for a monthly royalty. Safari Casino Group is most known for powering Dimeline Sportsbook (SBR rating C), BetTheGlobe (SBR rating D+), and Safari Casino (SBR rating D+). | VIPSports.eu email to players
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24.06.2011 (06:53 PM CST)
Dimeline Sportsbook upgraded from D+ to C
On March 21st, 2011, Sportsbook Review reported that Dimeline Sportsbook agreed to bailout players stiffed by scam bookie Parlaymakers (SBR rating F). Dimeline credited $5,600 to players with a standard 10X rollover as a good faith gesture. Dimeline management tells SBR that one player is close to meeting his rollover. | Dimeline Sportsbook history
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TheGreek Sportsbook (SBR rating A+) tells SBR that they will be offering a .10 line for players for the entire 2011 MLB season. TheGreek has been added to SBR's Best MLB Sportsbooks chart. The page includes MLB offerings from all of the top industry sportsbooks. | TheGreek MLB dimeline discussion
Dimeline Sportsbook (SBR rating D+) has agreed to credit up to $1,000 to Parlaymakers players that were stiffed after the scam sportsbook went off-line last month.
Parlaymakers players who accept the offer must complete a 10X rollover. Dimeline management tells SBR they are making the offer as a good faith gesture.
SBR can confirm that two players were credited by Dimeline today.
Parlaymakers added to Scam Sportsbook list
On February 28th, Parlaymakers was downgraded to F and added to the SBR
sportsbook blacklist, after going offline without making
arrangements to pay their players. SBR received eight sportsbook complaints from players owed a total of $16,787.
Parlaymaker's manager "Max" has been unreachable since the website closure, and likely intends to open a new scam sportsbook shop.
The Dimeline Sportsbook (sportsbook rating D+) player from SBR's February 1st report has confirmed being paid in full.
Dimeline player: [quote]Got the bank wire yesterday, full 2890, no fees. Amazing how quickly they can find the money when SBR comes calling....Much appreciate your help. Thanks again![/quote]
The player initially deposited $1,600 to Dimeline on February 13th, 2009, via Moneybookers. While he made one withdrawal successfully, his second request for $2,890 in October of 2010 had not been filled. Following SBR's publication of this report, a second Dimeline Sportsbook complaint was submitted. | Dimeline Complaint #2
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07.01.2011 (11:55 AM CST)
Dimeline Sportsbook upgraded from D to D+
DailyDime has been downgraded to F on the SBR Sportsbook Blacklist. On 11/20, SBR reported that DailyDime's manager told a player that the sportsbook was in financial trouble. Since that report was published, a player who requested an $1170.34 check on 10/30 has come forward telling SBR he has received no payment updates.
BTG Gaming provides DailyDime with betting software, web hosting, and credit card processing. The hosting company, which also powers Dimeline Sportsbook (SBR rating D) tells SBR that they have removed DailyDime's manager's website access due to unpaid hosting fees. DailyDime's manager, who refers to himself as "Johny Anthony", has not returned SBR's calls or e-mails.
How DailyDime players can request their funds
BTG Gaming tells SBR that any DailyDime player who deposited with their credit card processor will receive the amount of their deposits back, including the player who reported the $1170.34 slow-pay. BTG went on to say that if DailyDime would agree to sell its domain name, BTG would assume full responsibility of all players balances. To date, DailyDime has not made contact with its players, host, or SBR.
SBR advises DailyDime players not to send any funds by Western Union to "John Anthony", as he has lost access to the DailyDime website and does not have the power to add funds into a player's account. SBR has been assured by BTG Gaming that his website access will not be turned back on until the $6,500 in pending player withdrawals is paid. | DailyDime statement
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A Dimeline Sportsbook (SBR rating D) player has written in with a sportsbook dispute. The player joined Dimeline in March of 2009 and received a 100% bonus with a 10X rollover. At the end of April 2009, the player claims the rollover was completed. He requested a withdrawal of £1200 on June 1st 2009. After four months passed by with no payments issued, Dimeline informed the player the check was lost in the mail and that he could begin receiving his funds in £200 increments. The player states he received only £200.
After following up with Dimeline Sportsbook, the sportsbook claimed to SBR that the player failed to meet his rollover and was allowed cashouts in error; additionally the player was allegedly double-credited a deposit which went unreported. SBR has asked for Dimeline to send all logs of the player's account adjustments and wagering activity to substantiate its position. SBR will update this report as more information is learned.
Dimeline Sportsbook (SBR rating D) has agreed to grant the player from the April 19th bonus complaint an additional 90 days to complete his rollover. On January 5th of 2009 the player deposited €2000 and received a 100% bonus with an 8X rollover. The following January the rollover had still not been completed, and Dimeline then removed the bonus from the player's balance; converting the funds to "free money", which is a commissions-based rewards program. Dimeline maintained that the bonus carried a 3 month rollover requirement. The player flatly denied having been informed of any such requirement. Dimeline was unable to provide conclusive proof that the term was listed on their website at the time. Dimeline currently publishes the 3 month rollover requirement on their bonus promotions page. After discussions with SBR, Dimeline has agreed to credit the player's bonus funds back into his account and to allow him an additional 90 days to complete the rollover.
No progress has been made in the Dimeline Sportsbook (SBR rating D) bonus complaint reported on SBR in March. On January 5th of 2009 a player deposited €2000 with Dimeline and slowly began to wager toward his rollover requirement. On January 1st of 2010 Dimeline removed €4505 in bonus funds from the account citing that the rollover was not met within 3 months of his deposit. The player disputes that the rollover was timed, and has provided an e-mail transcript where the Dimeline Sportsbook sales manager reiterated the bonus terms in early 2009 prior to his deposit. No such mention of a 3 month rule was intact. SBR is asking Dimeline Sportsbook to return all bonus funds to the player's account and to allow him to resume filling rollover. Any such bonus terms added by Dimeline Sportsbook after the player's deposit cannot be applied retroactively.
On 3/3 SBR reported an update to the 3/2 Dimeline Sportsbook (SBR rating D) complaint. Dimeline has since retracted their statements that the player received double his signup bonus in error. Dimeline attributes supplying erroneous information due to a mixup in accounts. Both sides agree that rollover has not been completed, however, the player disagrees that Dimeline had a posted rule on completing rollover within 3 months at the time of his deposit in January of 2009. The dispute will remain open until SBR can verify when the rule came into effect via page indexing, which may take up to a year.
Dimeline Sportsbook (SBR rating D) addresses bonus complaint SBR reported on March 2nd. On January 5th 2009 a player deposited €2000 in exchange for a €2000 cash bonus with an 8X rollover. The bonus was double credited resulting in the players balance increasing by an extra €4000 in bonus money. The player slowly wagered €20,182 toward his rollover throughout baseball season. On January 1st of 2010 Dimeline removed €4505 in bonus money from the account, leaving the player with his original deposit. Dimeline discovered the crediting error when the player requested Moneybookers payment, additionally, the player was nine months past Dimeline's posted rule on rollover completion time. The rule is stated as follows:
[quote]Rollover is calculated on the lower of the risk or win. Rollover must be completed within 90 days. If a player fails to meet the rollover the real money bonus amount will be converted into free money and a rollover is no longer required.[/quote]
At the time of the adjustment, Dimeline states the player was down $1200. Dimeline has offered to refund the players €2000 deposit in full, noting that any proration of bonus play would leave the player with a significantly less return.
A Dimeline (SBR rating D) bonus complaint has been received. On January 5th of 2009 a player deposited €2000 and received a 100% bonus with an 8X rollover. After slowly clearing €20,182 in rollover, the player logged into his account on January 1st of 2010 and discovered that €4505 was deducted from his gaming account. Dimeline allegedly informed the player the adjustment was made due to the rollover not being filled within one year. The player points out that he still had four days remaining to complete rollover, but raises the point that Dimeline's one year rule was not yet instituted at the time of his deposit. SBR will confirm when the rollover rule came into effect and update this report after speaking with Dimeline management.
Dimeline Sportsbook (SBR rating D) has allegedly removed $2879 from a players account stating that he did not fulfill his rollover within 90 days. SBR is attempting to make communication with Dimeline to confirm. Dimeline's website states that all rollovers must be completed within 90 days.
Dimeline Sportsbook (SBR rating D) has suspended a winning player's account with a balance of $6950. The player deposited $750 and received a 100% bonus. On November 30th, Dimeline informed the player upon his request that 22/30K of the rollover was filled. On December 23rd the player proceeded to make a withdrawal request after a member of Dimeline staff confirmed his rollover was finished. On December 27th the player received an email that his cash out was not processed due to needing to wager an additional 20K. The player did not protest and chose to continue wagering with Dimeline. On January 2nd, after making another 9K in wagers, the account was disabled without notice being given to the player. SBR has contacted Dimeline to discuss this case.
Dimeline (SBR rating D) player has launched a new complaint with Dimeline after his account was audited and payout cancelled. The player initially requested £1200 in June, £400 of which was paid last month. The player has had a second pending payout since early December. Dimeline has stated that the player is short of rollover. SBR will speak to Dimeline as to why the player had already received one payout if rollover was not met.
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On 12/22 SBR reported on a Dimeline (SBR rating D) slow pay complaint which was filed. Dimeline has stated that the player had his last two payment requests cancelled due to not clearing rollover. Dimeline informs SBR that the player has wagered $6361.19, $4289.69 of which are baseball moneylines that did not count toward rollover, and that the player must wager $20K total per the $865.50 in bonuses he accepted. SBR will attempt to clear up the confusion with the player and confirm the bonus offerings he allegedly took.
A Dimeline Sportsbook (SBR rating D) slow pay complaint has been filed with SBR. A player requested $1800 via check on October 21st. His request is still pending. The player describes attempting to withdraw $2000 prior to this request by Moneybookers, that request was cancelled as Dimeline has experienced difficulty paying customers out via Moneybookers. SBR will speak with Dimeline for an update on this latest slow pay complaint. One other player is waiting for a $4000 payout. Dimeline has stated that player should receive a check by the first week in January.
Dimeline (SBR rating D) has addressed the bonus confiscation report from December 2nd. Dimeline offered a 100% cash bonus, 10X rollover in March prior to the MLB season beginning. The conditions of the bonus were that MLB moneylines were not counted toward this promotion. From March 22nd to April 30th a player wagered $52,678.90, $10,172 of these wagers counted toward his rollover. On April 30th Dimeline closed the players account citing steam and non-recreational play.
Dimeline stated that bonuses are intended for non-recreational players and stated that it would only pay a prorated amount of winnings. SBR's position was that this was not a fair tactic and that Dimeline had no right to the player's earned winnings. Dimeline then made an agreement with the player that should they re-enable his account, if he completes the remainder of his 10X rollover, they would pay all winnings with no proration. At that time the player's winnings were in excess of $13,000. Dimeline stated that the bonus would be paid only if the player ceased steam play and was re-profiled as a recreational bettor. The player completed his rollover and withdrew $9976 in winnings. SBR considers the bonus dispute closed.
Dimeline Sportsbook (SBR rating D) has refused to pay a $2000 cash bonus which was confiscated from a winning player on May 1st. In SBR's initial report, it was stated that Dimeline confiscated the $2000 bonus due to non-recreational play. The player funded his Dimeline account on March 22nd with $3100 via Moneybookers. He was then credited a $2000 bonus. The player placed $38,160 in action before Dimeline suspended his account on May 1st, cited steam play, confiscated the bonus, and invalidated a large % of his rollover as his play included MLB moneyline favorites greater than -150. The player's balance after the bonus confiscation was $13,000. Dimeline imposed a new rollover on the player, which he later met. The player cashed out $9976 over the past two months as Dimeline has meted out their ongoing slowpays. Dimeline has refused to credit the player the $2,000 bonus.
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Dimeline Sportsbook (SBR rating D) has reported that $1,980 has been paid to a player that requested his payout in June of 2009. Dimeline has also stated that $4,000 was placed back into the gaming account of a player that requested $4,000 in two transactions back in May of 2009 - the checks never arrived. Dimeline has attributed the check situation to the loss of multiple credit card processors over the summer. The player has two $2000 checks in the processing queue. SBR will update this report pending players confirmation. Dimeline currently has one outstanding slowpay complaint in the amount of $4,000 for two payments requested in June of 2009. Dimeline has stated this player's first withdrawal request has been processed.
17.11.2009 (04:57 PM CST)
Dimeline Sportsbook upgraded from D- to D
A Dimeline Sportsbook (SBR rating D) player has confirmed payment. The player initially requested £1221.40 on June 18th. Dimeline paid £500 to the players Moneybookers account and the player has agreed to receive the rest via check. Three players remain on Dimeline's slow pay list for a combined $9980 requested as far back as May 26th of 2009. Dimeline management has stated it expects those players to receive funds in one week. SBR will update this report.
Another Dimeline (SBR rating D-) player has reported being paid. This player, who did not file an official complaint, was paid $4000 by Dimeline in two checks. Dimeline has stated to SBR that two more checks will go out today for the remaining 3 players that are on SBR's slow-payment list. Those players are owed $7480 collectively.
Dimeline Sportsbook (SBR rating D-) management has spoken with SBR regarding the ongoing slow-pays reported over the summer. Dimeline has acknowledged the lengthy delays experienced by a small group of players that it refers to as inactive bettors. According to Dimeline, the loss of four credit card processors and subsequent freezure of funds led to the extended wait times. Dimeline expects that within 90 days the processors will release all frozen funds. Dimeline has attributed the loss of processors to excessive player chargebacks. Four players are currently owed $9,480. SBR will update this report if the players are paid before Dimeline's estimated time-frame, or if new slow-pay reports surface.
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Dimeline Sportsbook (SBR rating D-) has paid a player that requested a $1436.27 check on May 28th. A second player has confirmed payment from Dimeline for an unspecified amount. Dimeline has not been willing to discuss outstanding cases with SBR. It is estimated that seven players are still owed in excess of $15,000. SBR will update this report as more information becomes available.
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Dimeline Sportsbook (SBR rating D) has continued to delay the payout of a player that it has labeled a professional bettor. The player requested $2000 on June 18th and $2000 in mid-July. Neither withdrawal has been paid by Dimeline. SBR advises players to avoid Dimeline until multiple slowpay reports are resolved.
Dimeline: "Sir, at this time we do not have the Moneybookers funds to pay you. Your account was also labeled as a wiseguy account. This means you bet steam and are clearly a professional which is against our bonus terms. You will be paid but it will be another 30 days minimum. "
Dimeline Sportsbook (SBR rating D) has frozen a player's $2763.13 balance on suspicion of chip-dumping. The player requested three $2,000 withdrawals May 2nd, May 26th, and June 5th. Dimeline has yet to pay the player as slowpays have continued the past few months. On September 22nd a Dimeline manager offered the player a deal whereby if the player reversed one of the withdrawal requests he would guarantee payment of $4,000 by the end of the month. The player reluctantly accepted.
At this point the player decided to transfer $2,000 into his poker account. His sports account was limited to $50 a wager, so he hoped by putting some of his funds at risk Dimeline might deliver on their word hoping to retain him as a customer. SBR strongly advises against any player ever continuing to give action to a sportsbook that has yet to fulfill their payment obligations. The player proceeded to lose his $2,000 at the poker tables.
On September 30th the remainder of the player's balance ($2763.13), $2,000 of which was the recently reversed withdrawal that Dimeline had yet to pay since May, was frozen on suspicion of chipdumping. The player adamantly denies any such activity and invites SBR to review all hand histories. SBR will update this report as more information comes in.
23.09.2009 (06:32 PM CST)
Dimeline Sportsbook downgraded from D to D-
Two new Dimeline Sportsbook (SBR rating D) payment complaints have come in. The first player requested a payout of $780 June 13th via Moneybookers, which was slated to take 10-14 days. After waiting for a month and a half, Dimeline stated on July 28th that the player would be sent a check. He has yet to receive any payment. The second Dimeline player requested a withdrawal of $2,000 on August 17th and has not received his check. Dimeline has repeatedly told both players the check would arrive "any day".
SBR has nine outstanding Dimeline slowpay complaints totaling $21,747. The withdrawal requests were made from May 2nd to August 17th.
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DailyDime (SBR rating D-) moves from no-pay Futurebet Group to the BTG Gaming Group. DailyDime will be reevaluated once BTG flagship sportsbook, Dimeline Sportsbook (SBR rating D+), addresses all payout delays and customer service complaints. Despite BTG issues, players with any Futurebet turnkey site, that is able to relocate to a new sportsbook host, have new hope of being paid. Futurebet (now rebranded as IGS) is one of the largest scams involving online betting.
A Dimeline Sportsbook (SBR rating D) player reports a $4,000 withdrawal pending since May and an additional $2,000 since June. Recent slow-pays, absent and poor customer service, and disputes over exorbitant bonuses, lead SBR to again advise players to avoid Dimeline Sportsbook.
[quote]I have been extremely patient had have been waiting on THREE separate withdrawals from this outfit; the oldest aging since May02/2009. Here they are:
5/2 - $2,000
5/26 - $2,000
6/05 - $2,000
I have records of all my correspondence with Robert who was very communicative at first. His last broken promise came on 8/13/09 at which time he assured me a wire would be sent to my bank. I was promised a bank wire because the checks were "lost." That bank wire never came and now my emails to support go unanswered. Please contact me if you need any further information as I have documented all of my communication with this book.[/quote]
Another payment report has come in from a Dimeline Sportsbook (SBR rating D) player. The player was paid the remainder of his balance, $1,006.25, and was also compensated fees for his previous check bouncing. The player initialy requested payment July 14th. Throughout the slow-pay ordeal Dimeline Sportsbook has failed to provide adequate customer service and reason for delays, leading players to question Dimeline's solvency. SBR asks anyone still waiting on a Dimeline Sportsbook payment to submit a sportsbook complaint form.
27.08.2009 (06:25 PM CST)
Dimeline Sportsbook downgraded from D+ to D
One Dimeline Sportsbook player has waited on $1436.27 since May 1st. After 15 days the player was emailed a confirmation that his check had been sent. After waiting for 48 days the player had written SBR for help. Since that time, 4 other slow-pays totaling $10,000 have been filed with SBR. Players have also complained of below average email time and Dimeline revoking live chat privileges for players aggressively seeking payout updates. In the most extreme cases of unprofessional behavior, Dimeline has identified players that left negative feedback on gambling websites and called them to complain. No telephone number for support is provided to customers. There have been reports that checks have bounced in the last two weeks, with only two clearing. SBR will update this report when payment or communication with the book is reported by users. | Dimeline discussion
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On August 1st, Dimeline Sportsbook manager Robert Wilde informed a player his payout was delayed for more than a month as punishment for critical remarks made against Dimeline Sportsbook. The player had filed a payout complaint against Dimeline (SBR Rating D+) June 24th. The unprofessional behavior is not new for Dimeline. The sportsbook has called players to voice their displeasure after the players shared negative experiences on gambling forums. Dimeline slow-pay complaints have been received through the summer. Players also report customer service LiveChat being deactivated after repeatedly asking for payout updates through the service. DLS has confirmed in the past that they have turned off this method of communication for some users. Dimeline does not offer a customer service phone line.
Dimeline to player: “Yes I do think you have waited long enough. The only reason we didn't pay you is because you made incorrect statements at SBR in a negative way. At the time you had waited about 12 days for your payout. You went to SBR and said you have been waiting for 30 days when that is incorrect. I will get your payout sent next week."
Dimeline Sports (SBR Rating D+) threatens to confiscate player’s funds because he made negative comments about the book.
Dimeline Sportsbook threatened to confiscate a player's winnings of $4,450 because he posted negative remarks at SBRforum. The player complained that Dimeline was unable to pay him through Moneybookers, his method of deposit, and agreed to instead accept a check. On June 3rd the withdrawal request was accepted and scheduled to be processed. On June 4th Dimeline Sportsbook management discovered the player's statements, and demanded that he issue a retraction if he wanted his money. Dimeline then cancelled the withdrawal as the player refused to retract his statements. The player has been locked out of his account. SBR has verified the player's report with DimeLine. The player is hopeful the sportsbook will again process his payment tomorrow and put an end to the unprofessional behavior. | Player on DLS
Dimeline Sports Update: Bonus and winnings confiscations
Three players originally filed complaints that the sportsbook had confiscated bonuses and winnings. The sportsbook pointed to the fact that the players, though they wagered over $100,000 and had their limits lowered, were not recreational and were undeserving of their deposit bonuses. The end result was removal of bonus funds while being forced to complete the rollovers that accompanied the promotions. If the players refused to continue wagering they were told their winnings "from the bonuses" would be withheld. The confiscations went on to effect seven players who all elected to bet their money per management instead of giving up a portion of their winnings. DimeLine Sports now has a history of holding funds hostage and treating players unfairly.
DimeLine Sportsbook (SBR rating D+) confiscating winnings and bonuses from winning players
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offered exorbitant bonuses up to 100% with a limit of $2,000 that attracted players in a UK-focused betting forum. The four players to report to SBR wagered well over six figures. The sportsbook took notice of the play and lowered their betting limits.
12.05.2009 (02:01 PM CST)
Dimeline Sportsbook downgraded from C- to D+
10.02.2009 DimeLine Sportsbook (SBR rating C-)
agrees to pay all players for canceled Denver Nuggets wager. The book incorrectly applied a rule meant for changes in game date or venue to a Spurs player injury. DLS will remain under review as SBR speaks with management to verify that the sportsbook policy is to never cancel a wager unless there is an obvious human error with a posted line. All players who question a canceled bet are encouraged to write to Help@SportsbookReview.com
Update 2/11/2009 6:18:18 PM
Dimeline Sportsbook confirms it will not cancel any wagers due to player injury on team sports or valid odds changes. Management also tells SBR it will clarify the vague rule that lead to the error by its staff. The rule should apply to the time and place of the event.
DimeLine Sportsbook (SBR rating
C-) cancels bet "because of injury"
3rd DimeLine Sportsbook canceled a wager on the Denver Nuggets -6
versus the San Antonio Spurs because of an injury report that caused
the line to change. The spread jumped across all sportsbooks to as high as -13. Dimeline customer service cited an error as reason for canceling
the bet. The player rightfully argues that his bet was canceled unfairly. The bet was not void because it was placed on an erroneous line but because he
had a good position on a play before information was known that would
change the odds across the betting market. SBR to contact DLS management. | Forum discussion
04.12.2008 (11:11 PM CST)
Dimeline upgraded from D+ to C-
SBR receives positive feedback from Dimeline Sportsbook players
Players have reported timely payouts and good customer service--customer service is provided only by LiveChat and email--since joining the Curacao-based BTG Gaming Group. SBR upgraded DimeLine and other BTG-serviced sportsbooks from D+ to C-. DLS was upgraded from D to D+ in September after successfully leaving scam operator Futurebet. The last reported payout dispute, that originated when the sportsbook was using Futurebet hosting and services, was resolved in November.
04.10.2008 (03:41 PM CST)
Dimeline <a class="ab" href="http://sportsbookreview.com/sbr/dimelinesportsbook">DimelineSports</a>book upgraded from D to D+
30.08.2008 Scammed sportsbook webmasters leave Futurebet; open new operation
In the fall of 2007 Futurebet-hosted sportsbooks began to realize
that player deposited funds, bookmaking profits, as well as money on hand for withdrawals were stolen by the provider. Futurebet, now calling itself iGaming Software
, claimed it was broke and could not pay its books or their players. Some of the Futurebet brands like USDbet (SBR rating F)
and Monkeybet (SBR rating F)
stiffed users and abandoned their sites. Others absorbed losses and attempted to stay in business, doing their own processing. SafariCasino (SBR rating D)
and Dimeline Sports (SBR rating D)
are two books that sustained hits by their business partner, continued to use Futurebet's software and hosting while using internal processing resources. The two books left Futurebet this past week, setting up new servers and their own software in Curacao. SBR will speak with ownership and reevaluate the new gaming group in early September.
The list of gaming sites to join the group include:
DimeLineSports (SBR rating D) expects its website to be off-line until tomorrow evening. The sportsbook plans to migrate from its Futurebet server to a new full service host in Curacao.
DimeLineSports (SBR rating D) currently off-line; informs players it is changing platforms
Some licensees of scam operation, Futurebet, have been planning to leave the hosting and service center for over six months. Futurebet had confiscated all sportsbook profits it collected through processing player deposits and refused to pay winners. This left their turnkey sportsbooks holding the debt to players while receiving almost no revenue for recent months. Some books have paid players with other funds, some have closed without paying, and some have relocated to new service providers. The labels were also out the investment money they had spent on marketing to new players. Dimeline Sports is one of the brands that planned to migrate to this new label. SBR expects to speak to the new operation's management tomorrow for updates on when player accounts will be accessible and what other labels may be involved.
12.05.2008 Sportsbooks to survive lethal Futurebet partnership?
DimeLine Sportsbook offers updates on customer service and payout complaints while lifeless sportsbook, USDbet, claims it is under new management and players will see it pay again.USDbet (SBR rating F)
has failed to respond to players and SportsBook Review since informing SBR it was victimized by Futurebet
in October of last year and did not have player funds. The sportsbook's management suggests there is reason for players to be optimistic.
USDbet: Dear Bill, USDBet is under new management and finally doing its own processing. Software will remain the same, however the problem was with processing not the software. We are paying out all pending withdrawals, so please redirect players who have contacted you with withdrawal problem to this mailing address: firstname.lastname@example.org.
Thank you. Best regards, James USDBet.com
DimeLine Sports (SBR rating D) tells SBR it will address complaints and that the book is close to upgrading its customer service department.
DLS: Apparently after reading your forum there are still some complaints regarding payouts from Dimeline. Our payouts are completely current and if here are clients who have not been paid it is a mistake. Please let the players know to contact me directly at email@example.com and I will take care of this. Also I wanted to let you know that we are a few weeks away from providing our own customer support and completely being out from futurebet's horrible support team. We are also launching our poker network by June 1, 2008 and bringing back Neteller which will speed up the payout process for international clients. If you notice there are no payout complaints from USA clients.
SBR currently has three slow-pay and customer service complaints from DLS users. DLS has thus far survived a partnership with Futurebet, which stole bankrolls and profits from the majority of its licensees. BetOnUSA (SBR rating D-)
was the last book to join the no-pay network. BetOnUSA is believed to have taken over the Futurebet software source code and partnered with the network which did its last cash-grab on turnkey sportsbooks and their players.
DimeLine Sports (SBR rating D) player tells SBR he is waiting for checks requested in November and January of this year and states that the book has failed to return his emails. A second player complains that he has waited for five weeks for a withdrawal. SBR to report on status of slow-pay complaints.
Player: First they tell me to roll over one more time which I did - then they say that I haven't re-submitted the withdrawal request so I did that - then they tell me that the check is in the post... 5 weeks later it hasn't arrived yet and they just ignore all my emails.
SBR Reader: SBR, What are the best sportsbooks for baseball? Which sportsbook has the best dimeline?
SportsbookReview has updated the Best Baseball Lines page which now includes Intertops (SBR rating B+). Intertops managed to make the list with a 10 cent line breaking at -140. The latest update is to BetJamaica's listing. The sportsbook, which offers a 10 cent line up to -190, will add 5 inning lines as well as reverse run-lines for the 2008 season. SBR will soon list pricing information for exchange-style sportsbooks.
Three players have reported new payout delays of nearly one month. A handful of DimeLine players did confirm receiving four-figure payouts in thfirst half of December but SBR has not received withdrawal confirmations since. Each of these three players have met a new one-time rollover requirement that the book applied after it was robbed by its business partner, Futurebet. The users have been emailing DLS, which is the only way to communicate with accounting, but have not received responses.
Player: I have requested a $2000 withdrawal (out of $5600 in my account with them) on 4 September 2007 - that is over 4 months ago.Despite many emails requesting the payout over and over again they did not respond to my emails.In December after complaining about them on SBR they said that they require 1 more roll over before I can get my money (although I have already done my full rollover with them prior to that) - so I decided that I have got nothing to lose and I have done the additional rollover as they requested. I finished that 1 extra rollover late December and I requested again by email the $2000 which I asked for in September - but I simply do not get any reply to my emails... Bill - do you think you can help here at all?
New Dimeline Sportsbook (SBR rating D) player confirms payment. The sportsbook tells SBR it is current with payout requests with the exception of players who have not met a one time roll-over requirement. The book said it imposed the stipulation due to losses sustained when business partner, Futurebet Gaming, pocketed all Dimeline player balances. Players with a recent withdrawal or withdrawal request are invited to contact
A DLS player confirmed receiving $1500 via check today. The sportsbook has been unable to pay players since September and blamed stiff operation, Futurebet. The Canadian company is not processing withdrawals on behalf of its sportsbooks with the exception of BetOnUSA (SBR rating D-) and sister book, Oddsmaker (SBR rating D-). Dimeline tells SBR that it had to pay players through private processing after being denied reserves and earned revenue from Futurebet wagering services.
Dimeline is claiming withdrawals will resume but only after a 1x rollover (play-through of balance one time) requirement is completed. The situation illustrates the added liability of books that are working with unsavory turnkey and sportsbook host operations. DimeLineSports was one of the many Futurebet books that lobbied for a higher rating stating that they were independent, in full control and took full responsibility of their book. Although this action is unfair, players who are newly aware of the Futurebet situation will likely be happy to bet their balance in an effort to escape a Futurebet licensee.
DLS email to Player:
Sir- We have been dealing with a financial issue for the last two months. A company called futurebet was hired to handle all player funds for the last two years. In the last two months they have decided to stiff our players. We are now taking the initiative to pay all players out of pocket. We want you to know that you will be paid by us out of pocket but we are requiring you to rollover your cashout amount ($1,300) at least 1x before a cashout can be made.
We are bailing out Futurebet because we want our players to be paid. The good news is we are now offering Western Union and Money Gram payouts to expedite your withdraw time once the 1x rollover has been met. Now that we are processing payouts independently we will have no issues with withdrawal delays and lack us customer service regarding withdrawals.
DimeLine (SBR rating D) comments on Futurebet Hosting situation
DL: We are officially out of the Futurebet umbrella and only use there software now. All payout issues will be handled within the next 2 weeks. All players can now expect to be paid in our time frames quoted on the site. All funds are controlled independently now and Futurebet no longer handles are payouts.
This is the second time Dimeline has went to private processing. Players requesting a payout are asked to update SBR. Despite the statement above, Dimeline still relies on the Futurebet servers, wagering and customer support.
Dimeline Sportsbook (SBR rating D) is currently mailing bettors offers of 100% bonuses. The sportsbook hasn't paid some of its non-US bettors in two months. Over a dozen sports bettors have reported that BetCascade (SBR rating F), which has owed its players an estimated 2 million for almost 6 months, has called offering 20% cash bonuses.
SBR’s Sports Betting Rules Monitor:
BetWay (SBR rating C) changes rule on head to head poker match-up wagering. The winning poker bettor must finish in the money for the wager to have action.
DimeLine (SBR rating D) rewrites baseball proposition bet rules.
Canbet (SBR rating A-) changes expiration period of free-play bonuses."Free bets must be placed within 30 days of being issued. Free bets not placed within this timeframe will be revoked."
BetRoyal (SBR rating D+) removes all rules regarding -105 reduced juice lineset.
24.03.2007 SBR mailbag: Which sportsbooks have dimelines for baseball and will let me bet on the first 5 innings? Thanks, Don
SBR has received updated sportsbook information for the 2007 MLB Baseball season. Dime line price breaks and information about betting options, including 5 inning wagering, team totals and reverse run lines, can be viewed here: Best MLB Lines
. SBR will continously update this feature as sportsbooks solidify offerings leading up to opening day.
Dimeline Sportsbook (SBR rating D) user complains of slow-pay and altered sign-up incentive.
Player: First I deposited a couple hundred on their "100% bonus" plan, which a week later (and well into my rollover) they downgraded to a "25% bonus". Didn’t even bother arguing it as the lines were beatable. Had an account balance of around $700, requested a $500 withdrawal last Thursday, and they said it would take 12-24 hours to be processed. That $500 does not show up in my account anywhere as pending and there is no record whatsoever that the money was even there. It is in "accounting limbo" right now.
is the latest FutureBet sportsbook to be inserted in the SBR rating guide. DLS has received an initial rating of D. The new book has chosen to use its own payment processor in an effort to avoid being financially dependant on slow-paying Futurebet. Players will likely be confused by the sportsbook’s name, as DimeLine Sportsbook does not have a dime line.
02.08.2006 (08:07 AM CST)
Dimeline <a class="ab" href="http://www.sportsbookreview.com/Search/default.aspx?Search=Dimeline&Area=Site&Submit=Home">Dimeline</a> - SBR initiates rating at D
BetCascade (SBR rating A-) to manage new brands. More than one small sportsbook is exploring the possibility of turning control over to Cascade’s management team; with one system migration expected to take place as soon as tomorrow. Players will have the option of benefiting from Cascade’s -105 pricing and baseball dimeline immediately.
SBR’s Best Baseball Sportsbooks List now shows which sportsbooks offer:
Reverse Run Lines
5 Inning Lines
Grand Salami Totals
Eight Sportsbooks rated A- or higher offer a dimeline that will break at -150 or above. Players can find the best baseball betting odds at SBROdds.com.
View SBR’s list of the Best Baseball Books. Eight Sportsbooks rated A- or higher are scheduled to offer a dimeline that will break at -150 or higher. Players can check back as the season nears for added baseball information including which bookmakers will offer alternate run lines and the Grand Salami wager.