The manager of DailyDime (SBR rating D-) has acknowledged the sportsbook's poor financial standing. The message was addressed to a player that wrote to SBR for dispute assistance. On October 10th, a player attempted to deposit $1,000 to DailyDime by credit card. His deposit was rejected, but due to the player's history with DailyDime he was preauthorized for the amount with the understanding that DailyDime would contact its processing company to rerun the deposit.
The player won a $25,000 NFL parlay later that Sunday, and had increased his balance to $65,000 in the next few days. However, DailyDime learned that the player's deposit was declined not by their processing company, but instead by the player's bank. The player confirms this, stating that he called his bank and was told that he could then reattempt the transaction with the vendor. After DailyDime learned that the deposit was rejected due to the player's bank, his balance was voided on the grounds of 'freerolling' the sportsbook.
In a lengthy e-mail to the player, the manager of DailyDime pinned the decision not to pay the player on his hosting provider, BTG Gaming. He also elaborated on financial challenges faced:
Right now, basically, DailyDime is on life support and I'm going down with the (expletive). We're not a large book by any stretch of the term and I myself am not a rich man like a lot of other sportsbook owners. The host wants to set up a three way call with myself, him and you and basically have me tell you that the winnings are no good since the deposit can't go through the processors (again, our processors are complete (expletive) right now so technically that's accurate). This industry is a tough industry to crack and like I said, DD is on life support, but I'm not willing to let go of it yet, nor am I comfortable just telling you your winnings are no good with us, considering the business you gave us in 2009.
SBR spoke to BTG Gaming and learned that DailyDime is provided with hosting, software, and one credit card processor. BTG Gaming does not stand for nor hold the funds of DailyDime players. The owner of BTG Gaming states that he would be willing to acquire the domain and assume responsibility of DailyDime players balances, but tells SBR that DailyDime's manager is currently late in paying for hosting fees and has six pending player withdrawals that have not been filled for a total of $6,500. BTG stated that they have been unable to reach DailyDime's manager and have since disabled his backend tools to access the software, and may take the site off-line if its hosting bill is not paid in the next month. | DailyDime forum discussion