SBR review: CentreBet

CentreBet player from Norway owed balance

A CentreBet (SBR rating D+) player tells SBR that he was not paid after the sportsbook closed accounts belonging to Norwegian residents on 14 October 2011. CentreBet set a deadline of 11 November 2011 for player withdrawals from Norway. The player held a balance of 543.34 NOK ($90.5). His last bet was placed during the summer. The player claims that he received no email notification to request his balance. SBR is investigating this sportsbook dispute.

On  21 September 2011, SBR lowered CentreBet's rating to D+ after the sportsbook cheated a player in a live betting dispute. CentreBet suspended a football market on Benefica vs Arsenal mid-match, voiding a player's winning €2,500 wager. CentreBet did not dispute the player's version of the facts or elaborate on its action to SBR.

Rating Change: CentreBet

CentreBet downgraded from B+ to D+

CentreBet cheats player in live betting wager

A CentreBet (SBR rating D+) player placed a €2,500 wager on a soccer match between Benifica and Arsenal on July 6th, 2011. The bet was recorded while Arsenal lead the match 1-0.  The player's wager was entered at exactly 19:58:54. A goal was scored at 19:59:50, approximately 56 seconds later. CentreBet then suspended its market at 19:59:51, 57 seconds after the bet was placed. CentreBet accepted the player's wager at 20:00:02, 66 seconds after the bet was played, 12 seconds after the goal was scored, and 11 seconds after CentreBet suspended its markets.

When presented with these facts, CentreBets chose not to dispute them and instead stated that they were irelevant. SBR is continuing to attempt to reason with the online bookmaker. | Cheated CentreBet player speaks out

CentreBet honors losing wager on bad line

A CentreBet (SBR rating B+) wagering complaint has been reported. Centrebet put up a home-away line for Primera Liga for all games played from September 21st-23rd. Originally, this wager had a handicap of home team -9 goals for 10 games. On the first day, the home teams outscored the visitors by 8 goals in 3 games. In the remaining 7 games, the home teams had a total handicap of approximately 7 goals. On Wednesday September 22nd, the fair handicap for the Primera Liga would be about -15 goals. The player bet into an obviously bad line of -9 goals (the opening line). Centrebet then claimed this was a "live line", which reflected the goals scored already.

When the player presented the odds of the remaining games which demonstrated the -9 handicap was either a bad line or a past-post, Centrebet stated the following:

Centrebet: [quote]We opened this market knowing that some games had already been played at the price listed.
The handicap of -9.0 did take the other games played into consideration...I’ve been advised that our head of Sports Bookmaking will not enter into any further correspondence regarding this matter and the player was previously advised of the same.[/quote]
Players are advised not to bet into obviously bad lines or past-post sportsbooks, as this allows the possibility that a sportsbook honors the wager if it loses, or void it if it wins.

CentreBet bonus dispute

CentreBet (SBR rating B+) refuses to honor a sign-up bonus. In late August, a player opened a new account with CentreBet after viewing an attractive bonus offering. The offer required that the player deposit and make one wager. After the 1st wager, the player was to receive a free bet in the amount of his initial wager (up to £40). The player proceeded to deposit and make a wager of £40, however CentreBet declined to offer the bonus. Per the player, CentreBet insisted that player needed to click on a special link to redeem the offer as well as use a promotion code. SBR reviewed the promotional page offering the bonus and found that the only requirement was that a code must be entered (which was done). SBR is discussing this bonus dispute with CentreBet.

Centrebet (SBR rating B+) to open new sprtsbook, SportOdds.

SportOdds rolled under sister site

SportOdds (SBR rating B) rolled under sister site, Centrebet (SBR rating B+). Centrebet was purchased by the SportOdds Group in 2003.