Sportsbook news results for the search term: bwin
Sportsbook Review.com provides an iGaming News video update. Topics include a financial update from gaming operator Bwin.party (SBR rating B-), Playtech software news, and more. Sports bettors with feedback are encouraged to submit their feedback by writing to SBR or posting in the SBR Sportsbook & Industry subforum.
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Geolocation technology company GeoComply Ltd struck its first major deal since the ink dried on their Class II Nevada gaming license. GeoComply will provide online gaming operator Bwin.party Digital Entertainment (SBR rating B-) with support for desktop and mobile applications across the United States.
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Bwin Sportsbook (SBR rating B-) is currently updating their website. Players are greeted with a message indicating platform updates are on the way, including a revamped sports wagering interface, poker updates, and increased casino jackpot prizes. SBR will update as the site upgrade is finished.
SBR newswoman Natalie provides the latest in the iGaming news industry. In today's video, an update is given on California gambling legislation, Illinois lottery news, as well as the Spanish market licencing — Bwin Party, 888, Bet365, mybet and Sportingbet are the first operators in line. The Spanish market is set to open up officially on Tuesday, June 5th.
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Online gaming businesses Bwin, Bet365, Tipico, and BetAtHome are the latest companies to be licenced in Schleswig-Holstein. The sports betting licence is valid for six years. On May 5th, SBR reported on the first three companies to be licenced in Schlewswig-Holstein; Jaxx (myBet), Betfair, and Nordwest Lotto.
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SBR news correspondent Natalie Rydstrom reports on the latest in the iGaming industry. Natalie is joined by dispute analyst and legal mind "Justin7" to discuss highlights from his sportsbook dispute caseload. | Discuss sportsbook news video
21.11.2011 (10:31 AM CST)
bwin upgraded from C+ to B-
27.06.2011 (04:11 PM CST)
bwin upgraded from C- to C+
Prior to PartyGaming's merge with Bwin, PartyGaming refused to cooperate with SBR citing data protection laws. PartyGaming would provide only cursory background of complaints, unable to share specific evidence with SBR in support of its conclusions. After the PartyGaming/Bwin merger, the consolidated company began to address all sportsbook disputes in a prompt and fair manner.
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A Bwin (SBR rating C-) player reports having a €50 wager canceled. The player bet €50 on a WTA match between Jelena Jankovic and Andrea Petkovic. The wager was on Jankovic at +260 in the fifth game of the first set. The player claims that the odds were inline with previous games during the match. After the bet won, the player claims that Bwin canceled his bet.
SBR is investigating this sportsbook complaint.
Bwin is a C- rated sportsbook based in Vienna, Austria. On July 7th, SBR reported that PartyGaming and Bwin planned to merge.
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PartyGaming PLC plans to unite with Austrian-based sportsbook Bwin.
Jim Ryan, CEO of Party Gaming: [quote]This is a transformational opportunity for both our companies to create the world’s largest listed online gaming business. With market-leading positions in poker, sports betting, casino and games (in particular bingo), the Enlarged Group will have a winning formula to exploit the growing online gaming market, supported by a strong balance sheet, significant cashflow generation and a highly experienced management team.[/quote]
Financial details of the planned merger were reported by the Wall Street Journal.
[quote]The new company will be owned 48.36% and 51.64% by PartyGaming and Bwin
shareholders respectively and will be listed on the London Stock
While both publicly traded companies are financially secure, Bwin (SBR rating C-) has maintained a lower rating due to its handling of sportsbook complaints. | View full PartyGaming, Bwin merger report
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SBR has received 5 similiar Bwin (SBR rating C-) complaints. In each complaint, players' accounts were closed without notice by Bwin. Bwin later stated to SBR that it declines all hand written ID's from Ukraine and Russia, and that ID's must be machine readadable. SBR is continuing its discussion with Bwin on its customer service.
Bwin (SBR rating C-) has closed two unrelated players account citing security reasons. The first player wagered €177 on a soccer match between Ethnikos Asteras and Piertikos. Bwin locked the player out of the account and stated that an investigation was being conducted into his account, providing no further details. After two weeks Bwin offered to reinstate the players account only if he agreed to cancel the Asteras vs Piertikos bet. The player refused and inquired why the bet could not be settled correctly. Bwin stated that it was waiting for an official ruling that the match was not suspected to have been suspicious from the 'ESSA Organization'. Bwin refunded the players deposits and has claimed it would return the player's winnings if the match was deemed 'regular'.
A second player writes to SBR that after placing a string of Badminton wagers, his account was randomly closed for security purposes. No additional information was provided to the player as to the reason for the account freeze. SBR has written Bwin on both cases.
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Bwin (SBR rating C-) pays player in full for cancelled winning tennis
bet (report below) after SBR discussed market odds with management. Players with
cancelled bwin wagers are welcome to contact SBR.
[quote]Bwin (SBR rating C-) cancelled a live tennis wager citing an
input error, voiding €420 in winnings. The player bet an in-game wager
on Agnes Szavay risking €60 at 7/1. After the match concluded Bwin cancelled the wager. At the time the wager was placed, Betfair (SBR rating A+)
had odds from +620 to +520. This does not appear to be a case of an
obvious input error. SBR has contacted Bwin to address the dispute.[/quote]
Bwin (SBR rating C-) cancelled a live tennis wager citing an input error, voiding €420 in winnings. The player bet an in-game wager on Agnes Szavay risking €60 at 7/1. After the match concluded Bwin cancelled the wager. At the time the wager was placed, Betfair (SBR rating A+) had odds from +620 to +520. This does not appear to be a case of an obvious input error. SBR has contacted Bwin to address the dispute.
SBR Forum posters point out that new sportsbook, WBEXonline, very much resembles Shilbet. Both used the same server with very similar IP addresses. Shilbet was known for offering weak lines and targeting UK players while operating from Costa Rica, as is the case with WBEX. Poster Champi also points out that the sportsbook has copied bwin (SBR rating C-) website url tags and rules pages. Whether a reincarnation of scam-book Shilbet or a new book run by inexperienced management, WBEXonline shows classic warning signs of a sportsbook that will eventually fail, taking player funds with it. | WBEXonline discussion
bwin (SBR rating C-) agrees to credit 2nd player for canceled wager
The sportsbook credited the player in the form of a bonus and did not credit all players for winning wagers that were placed after the scheduled start time yet before the game began. These bettors should continue to write to SBR. Any bwin players who have a losing wager that was placed even one minute after the book's listed post time, are also encouraged to contact SBR.
23.03.2009 (12:19 AM CST)
bwin downgraded from C to C-
Player: I have read about your follow-up in a case with a cancelled NBA wager with Bwin, and I am in a similar situation. On the third of march, I placed a wager on Jazz-Raptors for the 1st half total, at 17.33 CET. The ticket nr is 1PTBL1L5EX. The ticket should be a winner, but Bwin cancelled, claiming that it was placed too late, and the game had started at 17.30. But I know Pinnacle had this line open even two minutes after I placed the Bwin bet. I wrote to Bwin two times, complaining, but they wouldn't honour the wager. They actually first graded it as a winner, then they cancelled long after. I can't remember exactly how long, but no less than 6 hours, maybe more. I remember logging in to my account the day after the bet had been settled, and wondering about my balance. I checked my statement, and found that they had altered the ticket, changing it from a winner to a cancelled ticket. I hope you can help me in this case, as it seems you have been able to help another player in the same sort of situation.
, reported 3/17/2009, resolved with credit for player's winning bets.
bwin (SBR rating C) credits player for canceled winning wagers. SBR asks that bwin players who placed losing wagers on this game, or on any event, minutes after scheduled start time to contact SBR.
17.03.2009 bwin (SBR rating C) refuses to refund confiscated NBA wager winnings
). During further discussion bwin changed its reason for canceling the bets from an "obvious line error" to leaving the game on the board after scheduled post time. bwin stated the player placed his wagers between one and five minutes after the game was scheduled to start. Canceling a winning wager after the game due to the fact that the sportsbook left the line up a few extra minutes is unacceptable. The practice allows the sportsbook to take wagers the player does not have a chance of winning. More importanly, SBR has shown bwin management that the game did not start until 8 minutes after the hour (NBA odds history
) which is common in the NBA. bwin owes this player funds for his winning wager. The sportsbooks rating is currently under review. Players are encouraged to report all wager grading issues to SportsbookReview.com
Bwin (SBR rating C) cancels player's winning wager; wrongly cites "obvious error" rule
SBR's NBA Odds history shows the line was not far from market value and shuold not have been canceled as an error. It is not uncommon for the sportsbook to make wagering and account errors. Poor customer service on the makes it extremely difficult for players to address bwin disputes. Bwin management routinely works with SBR when inquries are brought to their attention. The player's funds are expected to be returned to him.
[quote]On Sunday I placed a couple of bets on the NBA match between Orlando and Boston. I heard some news that Boston were resting Rondo and bwin were slow reacting to this news. The bets in bwin were on Orlando +4 and on the moneyline at 2.55. These odds and handicap had been the same all day long and most bookies had +4 or +3.5 orlando and I have bets in other bookies to prove it. By the time it started Orlando were still +2 so not vastly different from what i bet.
I noticed the next day that they had cancelled my wagers. They failed to send me an email telling me. When I enquired asking why they had voided my bets, I got some garbage about "an input error" along with a copy of their rules saying they are allowed to void such errors. This was no input error as they claim and was simply a standard move on team news that happens most days. I find their decision to void my bets grossly unfair. [/quote]
21.11.2008 (10:47 PM CST)
bwin downgraded from C+ to C
21.11.2008 bwin (SBR rating C) poor communication costly to players
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SBR routinely receives complaints from bwin players who have had their winnings or bonus confiscated and account closed without explanation. In most cases, bwin has taken just action against fraudulent players. In rare cases when the decision is questionable or the player has a valid wagering dispute, the bettor requires assistance escalating the matter to management. On November 16, a player bet on a halftime line of Gary Mawson (USA) - Kirk Shepherd (ENG) (2Way - Who will win?) Gary Mawson (USA) when Mawson was up 4-0, at odds of 1.1. Bwin canceled the bet without explanation after the event was finished. When SBR first contacted bwin, it stated that the wager was late after the line was supposed to be off the board. The player insisted that his wager was not past-posted and asked for proof. Bwin then admitted the wager was mistakenly canceled. SBR has advised bwin to open discussion with all players and allow each to respond to allegations of fraud, or change to a more manageable bonus program. | Player on frustration dealing with bwin customer support
bwin (SBR rating C+) users continue to submit multiple complaints to SBR each week. The majority of complaints involve bwin closing accounts for various reasons without offering an explanation to the player. The player must then wait an extra month to receive his funds. Other complaints include bonus and wagering disputes. The sportsbook commonly agress to mediation and giving the player the benefit of any doubts. The volume of disputes can partly be attributed to the high rate of fraud. bwin markets free-money promotions causing its risk management department to closely review winners. bwin has been urged to improve communication with players directly and provide explanations when taking administrative actions.
06.07.2007 (07:00 PM CST)
bwin BetBull, Betoto, & bwin raised from C- to C+
06.07.2007 (07:00 PM CST)
Betoto BetBull, Betoto, & bwin raised from C- to C+
06.07.2007 (07:00 PM CST)
BetBull BetBull, Betoto, & bwin raised from C- to C+
BetAndWin Group, or bwin International Ltd, raised from C- to C+. The company, which includes BetBull, Betoto, and flagship, bwin has earned praise from players and the SBR staff for a higher level of service. bwin has been observed using an objective and player-friendly approach with bettors who have filed a complaint, and engaging in dialogue with users under investigation for fraudulent activity. bwin has also succeeded in reducing the amount of complaints due to erroneously offered odds in the second quarter of 2007. SBR does not have any pending complaints from the BetAndWin Group.
bwin (SBR rating C-) reinstates winning in-game soccer wager that was originally cancelled due to an erroneous line. The sportsbook continues to have problems with a high rate of line errors resulting in cancelled wagers. Management states that bwin is currently building a new live-betting platform that will be more efficient and reduce mistakes. bwin, formerly called BetAndWin, is in talks to acquire Sportingbet Plc which would provide a significant presence in the UK market.
Bwin credits player for voided winning wager (complaint posted 2/24/07).
Bwin (SBR rating C-) voids winning basketball wager because home and away teams were inverted. The player complains that the sportsbook did not catch the error until the game was over and feels the wager should be honored. The bookmaker, previously known as BetAndWin, received multiple complaints of voided winning bets due to bad lines and bookmaking errors in the past but agreed to compensate these players at the end of last year. SBR has asked bwin to take responsibility for this latest error.
PlayIt (SBR rating C-) merges under bwin (SBR rating C-), formerly BetAndWin.
SBR appreciates bwin’s cooperation and willingness to revisit these betting disputes. SBR will reevaluate bwin (BetAndWin) after speaking with management regarding the direction of the company. Bwin users with feedback are invited to write to Assistance@SportsBookReview.com.
SBR Justin speaks with Bwin Wagering Director Frank Mahon about winning wagers that were canceled after the event for being a "bad line." Winning bets placed August 31st on Tampa Bay +7 and August 30th wagers on tennis player Monfils at 1.4 will be honored. SBR to resume discussions with Bwin regarding additional complaints of canceled bets. Bwin, formerly BetAndWin, will be reevaluated after all complaints have been addressed.
BAW, now called bwin, users are consistently submitting complaints that the sportsbook is voiding winning wagers well after the match has finished. Many recent complaints are the result of live-wagering bad lines. Few players are able to gauge what the correct market price should be, and therefore are unaware if in-game betting odds are offered in error. Players are referring to bwin’s practice of voiding bets on recent soccer matches and preseason NFL lines as "the bait and switch." Bwin offered Tampa Bay +7 for two days when the average market price was +3.5. After the game was played, bwin cancelled winning wagers on Tampa Bay citing their “bad line rule". Players who took Houston -7 in week four of the preseason are asked to contact SBR.
Player: Bwin take shot at players. It took bet on Tampabay and cancelled them after the match... say it was a bad line mistake. wtf is that??? This bookie get to gamble and when they lose they say oops!! sorry my mistake! they probably get new players to sign up this way too!!
Note: The Austrian bookmaker’s license has been void in Germany and the book stands to lose much of its German player base immediately. Co-Chief Executive Officers of bwin International Entertainment AG were detained for questioning by French Authorities on 9/15/06. Players may find updates on the books CEOs here.
SBR continues to receive steady flow of BetAndWin (SBR rating C-) complaints. The sportsbook has been downgraded from C to C- for failing to catch "bad line" errors until after the event has finished. BAW, now called bwin, is suspected of giving "bonus" credits to those who complain instead of settling all bets at the correct betting odds. Recent complaints include a voided win on a baseball bet because the book erroneously listed the incorrect date. Players who had a loss stand on an incorrectly listed BAW wager should contact SBR immediately. A 2nd complaint was recorded on ski jump proposition. Players who had a wager on ANDREAS KOFLER at 55:1 cancelled, without any credit, should contact SBR.
now bwin (SBR rating C) cancels winning wager after event has concluded due to a "bad-line" or "erroneous betting odds". SBR to discuss wager with management and request player be credited at what the book believes should have been the correct payout odds.