01.23.2006 (05:14 PM CST)Slow-pay complaints evolving into no-pays at D- rated sportsbooks Custombets, BetBookie, BestBetBookie and BookaSport.net. Bettors are waiting over one month for payment and are hoping to hear news that the sportsbooks will be taken over by World Gaming Services. LiveChat is currently off-line and phones are unmanned. Players who manage to reach client support should request a payout immediately.
12.21.2005 (10:12 AM CST)Player slow-paid by AllSportsCasino(SBR rating D). The bettor’s account was closed nearly one month ago after he was labeled a "wiseguy". He has been waiting for his balance of $1103 since. This marks the fourth payout complaint form the Phoenix Rising Group. Management claims that "accounting is backlogged" due to the "holidays", "Neteller upgrades" and a "server outage".
Phoenix Rising is a very small sportsbook that operates with a customer service staff of two. The book was likely hurt by the public’s success this football season. These recent payout complaints are the first from this book’s players. ASC has been covered in the SBR rating guide for over two years.
Phoenix Rising LTD Sportsbooks
AllSportsCasino
BetBookie
BestBetBookie
MrSportsbet
BookASport
CustomBets
Bookie-Casino