Sportsbook news results for the search term: boogiebet
01.20.2012 (04:32 PM CST)
Two unrelated TowerGaming (SBR rating D+) players claim that their winnings have been confiscated. Each player has a similar account of the sportsbook debiting their balances, allowing only for their deposits to be returned. TowerGaming stated that their welcome bonus was intended for recreational bettors only.
One player shared a transcript that shows "LisaT"—a TowerGaming representative—abruptly disconnecting a chat session.
[quote]LisaT: I have spoken to the Betting Manager about you
LisaT: Your cashout will not get processed I am afraid
LisaT: Our Welcome Bonus is intended to be utilized by recreational gamblers only. Tower Gaming reserves the right to amend, cancel, reclaim or refuse any promotion at its own discretion.
LisaT: You are welcome to cashout your intial deposit and play elsewhere[/quote]
The two players state that €381 in winnings have been removed. SBR is following up on this complaint.
On 13 January 2012, SBR reported that GR88 Sportsbook (SBR rating D+) was introduced to the SBR ratings guide. GR88 is powered by OddsMatrix, which also runs TowerGaming, BoogieBet, BetCave and others. OddsMatrix was first covered by SBR in July of 2009 for its relationship with defunct bookmaker BetOnBet (SBR rating F).
Players in need of sportsbook assistance are asked to fill out a sportsbook
complaint form. Alternatively, players may reach Sportsbook Review by writing to
email@example.com or by dialing 1-830-255-4677 during
normal business hours.
01.13.2012 (03:22 PM CST)
GR88 (SBR rating D+) has been added to the sportsbook ratings guide.
GR88 is part of the Merge Gaming poker network. GR88's sportsbook application is powered by OddsMatrix. OddsMatrix is a white-label host that also supports TowerGaming, BoogieBet, BetCave, Bulldog777 and others. OddsMatrix was first covered by SBR in July of 2009; BetOnBet, which used OM's software, was a slow-pay sportsbook that went off-line without paying players. Oddsmatrix's COO stated that they were never in control of BetOnBet player funds. The Linx Media Group—who also went off-line—was reportedly responsible for BetOnBet's payment processing.
GR88's website displays a Kahnawake Gaming Commission emblem; deceptive as it is the Merge Gaming network which holds the license, not the GR88 gaming company. GR88 itself claims to be operated by Olympian Trading Limited, a company incorporated in Curacao.
SBR will speak with OddsMatrix management to confirm the extent of the business relationship with GR88.
06.13.2011 (10:26 AM CST)
A BoogieBet (SBR rating D) player reports a payment complaint. The player requested a £60.06 withdrawal on May 25th, which remains 'pending' in his account. The player has sent multiple emails without receiving a response back on when his withdrawal request will be completed. BoogieBet offers no live chat or telephone support.
SBR is following up on the sportsbook complaint.
05.18.2011 (07:08 PM CST)
A BoogieBet (SBR rating D) player deposited €100 last week and increased his balance to €900. The BoogieBet player tells SBR that after requesting a withdrawal of €500, his account has been blocked. SBR is investigating this sportsbook complaint. | Boogiebet recent news
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04.23.2011 (04:55 PM CST)
BoogieBet (SBR rating D) has been the subject of free bet complaints this past week. Players have written to SBR stating that after depositing £25 in accordance with a free bet promotion, the matching bonus has not been applied. | BoogieBet comments on bonus complaints
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03.17.2011 (08:40 PM CST)
BoogieBet - SBR initiates rating coverage at D
03.17.2011 (06:49 PM CST)
Three BoogieBet (SBR rating D) players have submitted live wagering complaints. The three players tell SBR that they had winning bets nullified by BoogieBet.
BoogieBet argues to SBR that the odds were not updated at the time the players placed the wagers, not that they were off-market to start with. The situation is commonly referred to in the offshore world as linesmen "falling asleep at the wheel".
SBR suggests that in cases where a sportsbook is not quick enough to a line-change, that players not be penalized as a result of the sportsbook's tardiness. | BoogieBet explanation
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