Sportsbook news results for the search term: betusa
BetUSA are among the Sportsbook.ag managed websites which are taking upwards of six weeks to release payouts. The online sports betting website has long maintained a higher rating than Sportsbook.ag (SBR rating D-) due to independent management and an open line of communication with SBR, though this interaction has ceased and palyers are not presently being paid. BetUSA's rating has been adjusted to C- and faces further downgrades if payouts are not restored.
A BetUSA Sportsbook player has filed a payout complaint. The player originally began playing with BetUSA after his previous betting site lowered his wagering limits to $50, prompting him to decide to try out a new sportsbook and he ultimately settled on BetUSA. He deposited two times for over $900. The player has a balance of over $6,000 and is concerned on the payout time-frame.
BetUSASports (SBR rating F) is offering a 20% cash signup bonus. BetUSASports is operated by the same manager behind Bet911 (SBR rating F). Bet911 was downgraded to F on May 6th after its public admission that players would not be paid their balances unless the sportsbook found a buyer. Bet911 and BetUSASports both continue to operate and seek new deposits. Players are advised to avoid BetUSASports and Bet911 at all costs. | Full Sportsbook Scam report
09.18.2010 (04:45 PM CST)
SportingBetUSA BetUSASports - SBR initiates rating coverage at F
Bet911 (SBR rating F) has opened a new domain, BetUSASports, attempting to lure in depositors for football season. Bet911 was downgraded to F on May 6th by SBR after its admission that it could not pay players and that the sportsbook would search for a buyer. Even following the public acknowledgement of insolvency, Bet911 continued to update its signup bonus structure hoping to bring in new deposits. BetUSASports has been added to the SBR sportsbook blacklist at F.
Brobury Sportsbook players continue to provide postive feedback since the sportsbook was last upgraded in March of this year. The sportsbook remains in good standing and along with, BetUSA (SBR rating B-), is an alternative for players that are fond of the Sportsbook.com platform but adverse to risk. BroburySports is a medium sized sportsbook running on the Sportsbook.com platform. Brobury management has agreed to SBR arbitration and has placed the SBR sportsbook complaint form directly on their contact us page. Confidence in player feedback, which SBR will use for future evaluations, is a positive sign. Brobury is located in Costa Rica and uses World Gaming software.
02.26.2009 BetUSA downgraded from B- to C+
The sportbsook shares some of its processing with the Sportsbook.com
group, which hosts BetUSA. BetUSA management has been able to make alternate arrangements for players after checks have bounced and players complain of two month wait time. Sportsbook.com (SBR rating D-)
players report over 40 bounced checks in 2009. Other players report a five month wait for funds.
Ownership for these three Sportsbook.com-hosted books have agreed to make decisions independent of Sportsbook.com (SBR rating D-)
and in a manner that is deemed to be fair to users. Each book has addressed old complaints and states that it is committed to addressing future issues. These sportsbooks offer email service that by-pass the Sportsbook.com customer service center. Sportsbook.com has allowed a long list of player complaints to build. The list includes verified reports of outright theft and cheating on individual bets. SBR will publish a detailed report of offenses once all data is gathered and discussions on remaining issues have concluded. SportsBetting and Linesmaker have been upgraded from D+ to C-, BetUSA from C- to C. Privately owned Sportsbook.com-hosted sportsbooks that would like to clarify their position and address pending issues should contact SBR
All sportsbook.com-serviced books rely on the operation for its financial processing. The group was unable to pay some non-U.S. players for over five months earlier in 2007.
10.20.2007 Jazette Enterprises Ltd
-hosted sportsbooks downgraded from D+ to D- with exception of BetUSA (SBR rating C-) and Sportsbetting.com (SBR rating D+). Sportsbooks in this group that would like to discuss their rating may call 830-255-4677 or contact SBR by email.
10.19.2007 Sportsbetting.com (SBR rating D+) joins BetUSA (SBR rating C-) in stating that it will not confiscate winnings
from correlated parlays, which was the original action taken by service provider, Sportsbook.com's (SBR rating D+)
operation management. Any players that have found their SportsBetting.com account to be debited should contact SBR or Sportsbetting.com
BetUSA (SBR rating D+), a Sportsbook.com serviced book, agrees to pay on all voided same-game (correlated parlay) winning parlays. BetUSA
ownership has often reversed unfair decisions by its service provider on issues ranging from incorrect bet grading to bonus and wagering disputes. Players whose BetUSA
balances were debited should contact SBR
ownership by email. SBR is still communicating with Sportsbook.com
regarding the decision to confiscate these winnings across all of the sites under its management.
Three weeks after the Sportsbook.com (SBR rating D+)
Group has been notified of wager grading errors by SBR and players, wagers remain graded incorrectly. Sportsbook.com
and sister books voided winning baseball bets when they received incorrect information regarding a change in starting pitchers. Players continuously complain that the sportsbook has not made the effort to look into the wagering dispute. BetUSA
(SBR rating D+) appears to be the only exception. Ownership has manually credited players whose wagers were graded wrong by their service provider.
06.27.2007 Sportsbook.com (SBR rating D+)
and sister books such as BetUSA (SBR rating D+)
fail to correct grading errors. The Sportsbook.com Group erroneously
voided winning baseball bets in two instances claiming they received information that there were pitching changes. In both cases the listed pitchers did start the game. SBR will escalate the complaints to management. Players who had a listed baseball bet cancelled are invited to contact SBR. Sportsbook.com players who had listed money line bets on the Cardinals on June 19th or 26th graded as a loss are also asked to provide SBR
with wager details.
BetOnUSA (SBR rating D-) and sister books acquired by Jazette Enterprises Limited (D+ rated Sportsbook.com). Sportsbook management tells SBR the BetOnUSA Group (Empire Entertainment Ltd) was purchased last month. All customer service and accounting is now directed to the Sportsbook building in Costa Rica. The purchase brings Sportsbetting.com (SBR rating D-) back to the company and gives Jazette ownership of the World Gaming software code.
JEL states that it will look into no-pay claims against BetOnUSA, including the latest from a player waiting four months for $1,000.16. JEL sportsbooks also have their own no-pay complaints pending. During the migration of SportingbetUSA (SBR rating D+) last October to Jel-owned SuperBook (SBR rating D+) some accounts, balances and pending wagers were lost.
Sportingbet (SBR rating D+) and SportingbetUSA (SBR rating D+) users complain of deleted pending future wagers. Prior to Sportingbet transferring account balances to Superbook.com, some bettors reported disappearing pending bets. While management has agreed to reinstate wagers for many of these account holders at sister sportsbooks, reports of canceled bets continue. Players who have had a pending wager canceled at a former Sportingbet property are invited to contact SBR.
Company continues Bait n’ Switch bonus scam.
Sportingbet Plc steals winnings from player, citing a mystery "bonus abuse" rule. SBR has received numerous complaints from players who were attracted to incentives from the many Sportingbet Plc brands, which include Sportsbook.com (SBR rating D+) and SportingbetUSA (SBR rating D+). If the player has accepted bonus offers from the different books and goes on to win, he is susceptible to the confiscation of all funds above the total amount deposited. SBR has contacted Sportingbet Plc on multiple occasions to verify that utilizing more than one site is not a violation of any rules.
SBR poster ’dvorak51’ shares his experience with the Sportingbet Group’s Aces.com (SBR rating D+).
7/5/2006 8:32:38 PM Update: Sportingbet management refunds player’s winnings and adds free-play bonus for inconvenience.
BetUSA(SBR rating B) agrees to pay player for winning wagers totaling $1759.09.
BetUSA(SBR rating B) cancels client’s pending wagers after closing his account due to ’non-recreational’ play. BetUSA had sent the player an email on 4/27 at 6AM, stating that any wagers placed after that point would be cancelled. The player continued to have full access to his account and made wagers minutes before the start of the mid-day baseball games, claiming he did not check his email. The wagers were cancelled after the games were already in progress. SBR expects BetUSA to honor wagers confirmed by its system.
Sportingbet Plc returns $24,000 confiscated from client in October 2005. Over the course of a year the player had used multiple Sportingbet Plc sites including PlayersOnly(SBR rating D+), LinesMaker(SBR rating D+), SportFanatik(SBR rating D+), SportingBetUSA(SBR rating D+), Aces(SBR rating D+) and Sportsbook.com(SBR rating D+). The amount confiscated was the sum of what the player had earned in bonuses and won overall from the family of sportsbooks. SBT management originally stated that the player was violating the spirit of the bonus although the company’s client support has maintained that utilizing multiple sportsbooks and incentive offers was acceptable. Other Sportingbet players hope to experience the same success in resolving their issue and recovering their funds. SBR is currently speaking with Sportingbet’s corporate office about these matters.
03.31.2006 (10:10 AM CST)
SportingBetUSA BetUK - SBR initiates rating at B, Gambling.net upgraded from C to B-, BetUSA upgraded from B- to B
All BetEuro accounts have been transferred to BetUK. BetUK is part of Online Management Services which is also the parent company for Gambling.net(SBR rating B-) and BetUSA(SBR rating B). BetUK targets the European market but accepts US players. The company’s owner, Bill Nevin, tells SBR they will specialize in soccer and in-game wagering. The sportsbook uses Finsoft software under the Sportingbet license.
Two players claim balances were erased from their sportsbook accounts. A player from Sports.com(SBR rating D+) and another from SportingbetUSA(SBR rating D+), both of the Sportingbet Plc Family, report losing a total of $5084 on wagers they did not place. Customer service told both players that the funds were gambled away on virtual horse racing, a casino game neither bettor has played previously. The first player to experience this problem tells of the book’s apparent unwillingness to address the issue.
"They originally told me it would take 24 hours, then 48 hours, then a week, it has now been 15 days and they still have not given me the IP address of the origin of the disputed wager. Who benefited from the wager? sportingbetusa. Who refuses to provide needed information in the investigation of this matter? sportingbetusa. Why won’t they cooperate? My ISP tells me they should have been able to provide that information within 24 hours. They did give me the date, time, and time zone, but that is worthless without the IP address. The time zone they gave as the origin of the disputed wager was the Pacific time zone. I am in Ohio (Eastern). They know it was not my wager. I really think they did it themselves."
earns 2nd upgrade in two months. The sportsbook’s management continues to make decisions independant of their service provider, Sportingbet Plc, and assures SBR that they will maintain their player-friendly policies. B- is currently the highest rating that a Sportingbet/World Gaming sportsbook holds.
BetUSA (SBR rating C+) becomes first book to reverse managing/hosting company, Sportingbet’s decision to unjustly confiscate player funds. SBR has received many complaints from Sportingbet Plc serviced sites since the 11/4/2005 report. Each Sportingbet site who has an independent general manager has the opportunity to address the situation before receiving Blacklist status.
BetUSA upgraded to C+ after distinguishing itself from the Sportingbet Plc family, to which it belongs. BetUSA’s ownership has proven that it has the ability to act independently of its sister books like PlayersOnly and Sportsbook.com (SBR rating C). The book employs its own customer service staff for advanced player inquiries and management has made decisions on wager grading that have differed from its larger sister books. Recently BetUSA paid players who bet Tiger Woods to win the British Open, while players who wagered with the flagship SBT Plc books saw their winning wagers canceled. BetUSA clients still must deal with the same flawed accounting department that is sometimes responsible for payout delays.
SportingbetUSA (SBR rating C) deducts $500 in winnings from customer account. The sportsbook claims the player bet a "bad line" (wrong odds that are the result of a line manager’s mistake) on Tiger Woods to win the British Open, which took place a month earlier. SportingbetUSA has not made an effort to show the player how the line on Tiger Woods was an "obvious error" and has not followed their own rule which is stated below. SBR will continue to speak on the player’s behalf and expects management to rectify or justify these actions.
"Every effort will be made to ensure that all information available on the Internet site is accurate. However, if an error is made in the prices or conditions published on-line, we reserve the right to correct any mistakes and to settle any bets already laid at the correct price."
Sportingbet Plc family of sportsbooks refusing to pay players this week. Players file multiple complaints against such books as Sportsbook.com, SportingbetUSA.com and Aces.com, citing that the below notice was first posted today.
"Note: There will be no withdrawals processed the week of Monday July 11th to Friday, July 15th. Withdrawals will resume normal processing July 16th. We apologize for any inconvenience caused."
Sportingbet users complain that they were not given any notice that their funds would be inaccessible. Many players will actually be forced to wait until the 18th, due to some banking methods being available for processing only on weekdays. Sportingbet management claims that this freeze on player funds is due to a website upgrade, which suggests players could have been informed well in advance. A likelier reason for this hold on account balances is that Sportingbet recognizes a very slow week in sports and would like to prevent a wave of withdrawal requests that occur when there is little to wager on.
Player receives $11,000 bank wire from BetUSA (SBR rating C-). The payout arrives 37 days after initially requested.
BetUSA (SBR rating C-) tells player they lost his $11,000 bank wire transfer. The player has been waiting over one month for this withdrawal and continues to wait as the book attempts to "trace" these funds. SBR to seek update on progress from management.
SportsbookReview receives a new batch of complaints against the Sportingbet Group. SportingbetUSA (SBR rating C) continues to delay withdrawal requests by performing account audits. More than a few players have also complained that SportingbetUSA payouts have been delivered by check, despite the fact that they had requested their funds via Neteller. In some countries players are forced to pay large processing fees when cashing these checks. The book has declined player requests to reimburse these costs. These lapses in customer service have resulted in a downgrade of SBTusa from C+ to C.
05.04.2005 (10:43 PM CST)
SportingBetUSA SportingbetUSA downgraded from C+ to C
Intertops (SBR rating C+) – Customers complain that Intertops now taking three business days to process Neteller withdrawals. The change from two days was not noted on the website. Players also have reported that the book is not responding to email inquiries.
SportingbetUSA (SBR rating C+) – Player complains about LiveChat service.
“When I was on the live chat with one of their staff members, Frank, I was assured of a 15% immediate bonus within 24hrs. I waited 24hrs to no avail. So I did 3 live chats in 2hrs. The first guy (David) told me it would be credited in minutes. The 2nd guy at first told me it’s 24-48hrs but later corrected himself when I reminded him it is spelt out on his website (within 24hrs). The 3rd guy really dropped the bombshell, said that I need to show more patience and this being a Sunday usually experience heavy traffic and my bonus will take up to 36hrs! What crap, now I know why you guys give them a C+”
BetonUSA (SBR rating D-) – SBR continues to receive a steady flow of complaints.
“Hey Bill, I contacted BetOnUSA last night to see about the status of my Neteller withdrawal. They are completely giving me the run around. Last night I talked to a lady who said it would be processed within 48 hours and then it would take another 48 hours to receive it in my Neteller. That seemed logical as I went back and checked out the withdrawal slip and it said it would take 48 hours to process. Tonight I talked to a guy who basically said that they were sending it in a completely different way then I originally requested it (via Neteller). I told him that it was a mistake and it was supposed to get sent to my Neteller account as I requested. He said that he would change it making it another 48 hour processing wait and 5-7 days to reach my account. Thanks for the help! This will be the last time I deal with a book with this poor a rating.”
and announces they will eliminate withdraw audits. Many insiders, including SBR, long suspected the highly unpopular ’audits’ are mainly used as a way of punishing winning players and discouraging withdraws. This procedure has continued to be a drag on the entire Sportingbet group rating, of which Sportsbook.com is the largest member. The group last sported a top 20 sportsbook in 2002 with their second largest member SportingbetUSA, which reached a peak rating of B+.
12.14.2004 (12:27 PM CST)
SportingBetUSA SportingbetUSA downgraded from B- to C+
SBR receives influx of Sportingbet PLC sportsbook complaints. Sportfanatik (SBR rating D+) client reports unjust bonus confiscation. Allstar.com (SBR rating C-) player files complaint over missing check. A SportingbetUSA (SBR rating B-) client claims withdrawn funds left his player account but never reached his Neteller account. A 2nd SportingbetUSA player contacts SBR about unjust bonus confiscation. Mysportsbook.com (SBR rating C-) loses multiple bank wires during processing.
05.06.2004 (12:42 PM CST)
SportingBetUSA Grande upgraded from B+ to A-, SportingBetUSA upgraded from C+ to B and Sportsbook.com upgraded from D+ to C+
SportingBetUSA C.S. Supervisor Charles says this customer's account and his wife's account are both being audited. Initial deposits have been returned to customer's credit card. SBR to follow up in this process.
Informs SBR and other analysts that recent quarterly profit was no fluke and that restructuring and risk controls implemented last year have paved the way for consecutive quarters of profitability. Common stock shares of Sportingbet have soared a 100% since January 1st.
(SBR rating D) Messages SBR that they are having temporary problems - Back door login
(SBR rating C-) Once an A rated book -slow pays like this one
are now all to common
08.21.2003 (12:00 AM CST)
SportingBetUSA Sportingbet.com, SportingbetUSA - Upgraded from D+ to C-
Sportingbet shares tumble again - Holding Co. for SportingbetUSA, Sportsbook.com has fallen 70% in past 12 months - nagging customer service complaints possibly indicative of poor management.
10.24.2002 (03:09 PM CST)
SportingBetUSA SportingbetUSA - Downgraded - removed from the Top Sportsbook List - excessive complaints
09.05.2002 (09:47 AM CST)
SportingBetUSA SportingbetUSA - Drops out of Sportsbook Review top 10 - CS issues have resulted in a 4 month slide from 5th to 13th - Rio jumps three places
07.28.2001 (12:14 PM CST)
SportingBetUSA Sportsbook.com - Upgraded - Removed From the Black List - Agreed to be acquired by SportingbetUSA