SBR receives an influx of complaints from players whose wagers were cancelled after their sportsbook accidentally offered incorrect odds. These ’bad line’ mistakes will happen on rare occasions at even the best sportsbooks, but this is never easy to accept for the unsuspecting player when he logs into his account the next morning. Repeat offenders in the month of April include William Hill (SBR rating A-) BetandWin (SBR rating B+) and BetDirect (SBR rating C+). Each complaint must be looked at individually in order to assure the sportsbook handled the cancellation fairly and according to their listed rules. These errors can be very costly for players and frequent occurrences are sure to cost a book its customers.