Sportsbook news results for the search term: bet770
12.22.2012 (10:30 PM CST)A Bet770 (SBR rating C-) manager has addressed one of the claims reported by SBR on December 17th, 2012. A player told SBR that he requested a €230 payout via Skrill on December 5th but it had not been processed within the advertised payout window. Bet770 tells SBR that this player has now received his payout. SBR is following up with the second user to confirm payment.
12.19.2012 (09:46 AM CST)Sportsbook Review.com news anchor Natalie Rydström and dispute handler Justin give an SBR Industry News update for the third week of December, 2012. Show topics include the recently reported Bet770 payout complaints and cases presently being worked on by Justin. To submit show feedback, write to VideoNews@sportsbookreview.com.
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12.17.2012 (06:59 PM CST)Two Bet770 Sportsbook (SBR rating C-) players have submitted payment complaints. Player one requested a €230 payout via Skrill on December 5th, and player two a £439 payout on December 7th. SBR is following up with Bet770 management for an update on the two cases. Players with Bet770 feedback are asked to write to SBR.
08.21.2012 (07:43 PM CST)In today's SBR Industry News video with analysts Natalie Rydstrom and Justin7, the two discuss the need for players to do their homework before depositing with dodgy operators popping up before football season, as well as outstanding sportsbook complaints from the SBR mailbag involving YesBet, Bet770, and 12Bet.
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08.04.2012 (12:40 PM CST)A Bet770 player has submitted a payout complaint. The player indicates that he has requested a £500 payout 25 days ago, but has not yet received payment. The player claims that his account is active, in good standing, and that his ID documents were sent when requested. SBR is following up with Bet770 Sportsbook management on this player's dispute, and will update this report.
07.10.2012 (07:20 PM CST)SBR newswoman Natalie provides an SBR Industry News update. Natalie is joined by dispute analyst Justin7 in the second half of the segment. Discussed in today's program are outstanding disputes involving PlayersOnly, Bet770, and an RDG Corp. sportsbook. To submit video feedback, please write to VideoNews@sportsbookreview.com.
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07.09.2012 (06:57 PM CST)A Bet770 (SBR rating C-) player files an account complaint. The player states he opened his account, wagered £140 on a 6-to-1 underdog, which should have increased his balance to £980. The player claims that Bet770 refused to settle the market and claimed his stake would be returned. The player claims the bet was never cancelled, and he was never paid.
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07.03.2012 (06:37 PM CST)SBR analyst Natalie is joined by dispute analyst Justin in today's SBR Industry News video. The pair discuss the recent Bet770 bonus case resolutions, as well as outstanding sportsbook disputes against BetUS, Unibet, YouWin, and BetAtHome. Players with video feedback or commentary should write to VideoNews@SportsbookReview.com.
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07.02.2012 (12:15 PM CST)SBR has reported on several Bet770 (SBR rating C-) bonus complaints in the last month. Bet770 players complained of signing up, accepting a bonus, and being given relatively paltry limits and not being extended the option to cash out a prorated portion of the bonus. SBR continued to discuss the outstanding claims with management and made a major breakthrough.
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06.27.2012 (03:10 PM CST)SBR newswoman Natalie and SBR dispute analyst Justin7 provide a sportsbook industry news update. In today's video, the recent BetOnline acquisition of Sportsbetting.ag is discussed, as well as an update on Pinnacle Sports, Bet770, BetAtHome, as well as Justin's current caseload of sportsbook disputes.
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06.19.2012 (09:21 PM CST)SBR newswoman Natalie delivers a sportsbook industry news update. Natalie is joined later in the program by seasoned dispute expert and legal mind Justin7. Covered in today's program are updates on BetUS, Bet770, BetAtHome, Bovada, as well as a peek into Justin's sportsbook dispute case-load.
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06.17.2012 (05:35 PM CST)A new Bet770 (SBR rating C-) player writes in with a bonus complaint. The player is attempting to use his account to bet on the Euro 2012, but states that he has been given extremely low limits. The player notes that he is being forced to bet at limits lower than $1, or give up his bonus cash. Bet770 is currently unwilling to budge on their non-industry standard enforcement of bonus policy.
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06.14.2012 (12:06 PM CST)Bet770 (SBR rating C-) is refusing to prorate bonuses after limiting players to as little as £1.80. SBR has reported on two instances of players having their limits drastically lowered whilst having to complete wagering requirements attached to bonuses. SBR advised Bet770 of the industry standard way of dealing with players after limiting stake sizes.
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06.12.2012 (06:22 PM CST)SBR newswoman Natalie provides a sportsbook industry news update. Natalie is joined by dispute analyst and legal expert Justin7. Discussed in today's video is the IBAS ruling in a Spanish Grand Prix racing dispute against PaddyPower, WSEX Sportsbook payment issues, as well as news from Bet770 and BetCity.
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06.12.2012 (05:51 PM CST)A Bet770 (SBR rating C-) player submits a bonus dispute. The player claims he has been limited to €1.80 maximum wagers, despite having an outstanding bonus rollover obligation. SBR is following up on this complaint with Bet770 management. A similar Bet770 issue was reported by SBR last month.
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06.03.2012 (11:54 PM CST)A Bet770 (SBR rating C-) player submits a payment complaint. The player states that payment for £293 was requested on May 20th via Moneybookers. Bet770 has not yet processed the player's withdrawal. Bet770 is typically responsive to SBR inquiries, though no explanation has been provided on the few reported eWallet delays.
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05.28.2012 (11:52 AM CST)A Bet770 (SBR rating C-) player submits a bonus complaint. The player's betting limit has been slashed to £3, despite a current bonus obligation for £1,000. The player has been unable to resolve the issue by communicating with Bet770 support. SBR is investigating this claim and will be updating this report.
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05.16.2012 (03:40 PM CST)The Bet770 (SBR rating C-) player from the March 15th report has been paid. SBR reported that a player indicated a withdrawal of £838 requested on April 7th was not received. The player claimed his account was properly verified. SBR followed up with Bet770 management on the sportsbook dispute.
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05.15.2012 (03:55 PM CST)A Bet770 (SBR rating C-) player tells SBR that he requested a withdrawal of £838 on April 7th, 2012. The player states that the verificiation process was extensive, but that since completion of the KYC drill he has not been given an update on his payout status. Bet770 is based in London, and recently had a ratings upgrade from D+ to C- after working with SBR mediators on player issues. SBR will update this report.
05.01.2012 (05:25 PM CST)
SBR news correspondent Natalie Rydstrom discusses player disputes involving 10Bet, Bet770, and BetWay sportsbook. Natalie welcomes dispute analyst Justin7 later in the program for an update on his current Sportsbook Review dispute case load. A copy of today's iGaming news video session is available in the full sportsbook news article.
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04.30.2012 (08:31 AM CST)A Bet770 (SBR rating C-) player tells SBR that he requested a withdrawal of £1,190 on March 25th. The player was required to send a scan of his ID, utility bill, and to have a telephone conversation with the security department. After obliging each Bet770 request, the player was told he was verified for the payout. He has not received his funds or any update from the Bet770.com camp. SBR is following up on this sportsbook complaint.
03.29.2012 (06:52 PM CST)Bet770 upgraded from D+ to C-
02.29.2012 (06:21 PM CST)
A Bet770 (SBR rating D+) player writes to SBR with a payment complaint. A player tells SBR that he requested a withdrawal of €2,838.21 on 2/15/2012. The player claims that Bet770 has ceased answering his emails regarding his payout status. The player became increasingly concerned after reading SBR's Bet770 newswire earlier this month. SBR asks Bet770 players with payment feedback to write to SBR.
02.21.2012 (05:42 PM CST)
A Bet770 (SBR rating D+) player writes to SBR with a payment complaint. The player requested a withdrawal on February 12th, 2012 for £467 via Moneybookers. The player's account is fully verified. The player states that he has sent ten consecutive emails without receiving a reply. SBR is following up in this Bet770 sportsbook complaint.
On January 3rd, 2012, SBR reported that Bet770 resolved a £400 claim from a dispute originally covered by SBR on the 1st of the year. A player had £400 removed from his account without word from the sportsbook.
Bet770 players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with or leave a message for a Sportsbook Review dispute analyst.
01.03.2012 (01:08 PM CST)
Bet770 (SBR rating D+) has resolved the sportsbook dispute reported by SBR on January 1st, 2012. Bet770 credited the €400 which was inexplicably removed from the player's account. The sportsbook tells SBR that the player has already made a successful withdrawal request. SBR considers the matter resolved.
01.01.2012 (03:45 PM CST)
A Bet770 (SBR rating D+) player states he joined the sportsbook, deposited £1,000 and began wagering. The player states he made several wagers on the Manchester United vs Blackburn game, the Swansea vs Spurs football match, and was expecting his account balance to be £920. Inexplicably, the player claims his balance was adjusted to £520 by Bet770, and that his follow-up queries have not been answered. SBR is following up on this sportsbook complaint.
12.19.2011 (05:46 PM CST)
A second Bet770 (SBR rating D+) payment complaint has been reported. A player submitted a payout request on November 24th, 2011 for £200 to Moneybookers. The player states that he has already verified his account and is cleared for payments. After nearly a month, Bet770 has yet to pay the player. The player states that he is given only generic replies from Bet770 acknowledging that his payout request is processing.
On December 17th, SBR reported that a Bet770 player was waiting for a payment of €280 for approximately three months without word on when his funds would be received.
SBR asks active Bet770 players with feedback of any kind to write to help@sportsbookreview.com. Players in need of assistance should submit a sportsbook complaint form.
12.17.2011 (03:58 PM CST)
A Bet770 (SBR rating D+) player tells SBR that he attempted to make a withdrawal of €280 after verifying his account with ID documents, but that in the last three months Bet770 has not processed the payment. The player states that he doesn't know what to do. SBR is following on the sportsbook dispute.
On November 25th, 2011, SBR reported that Bet770 cheated a player on a soccer wager. A player made a £15 soccer wager using a free bet on the match between Nordsjaelland and Midtjylland. The wager type was a halftime/fulltime bet. In a HT/FT bet, a team must win both the first half and the game. In the player's wager, the team he backed won the first half, lost the second half and won the game. When the punter noticed he was credited a loss instead of a win, he contacted the sportsbook to settle the market properly, but Bet770 refused to acknowledge the error.
Sportsbook players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst. Alternatively, players may write to help@sportsbookreview.com directly.
11.25.2011 (01:41 PM CST)
A Bet770 (SBR rating D+) player writes to SBR with a soccer wagering complaint. On October 27th, 2011, a Bet770 player made a £15 soccer wager using a free bet. The wager type was a halftime/fulltime bet on Nordsjaelland vs Midtjylland. In a HTFT bet, a team must win both the first half and the game. In the player's wager, the team he backed won the first half and lost the second half. When the punter noticed he was not credited a win, he created a support ticket with the sportsbook. To his surprise, a Bet770 representative claimed that the bet was settled properly. The player attempted to reason with the representative before filing an official sportsbook complaint through SBR.
SBR reached out to Bet770 to correct its settlement of the match, but Bet770 balked and provided a link to their terms and conditions which would reportedly show that their definition of a HT/FT bet was applicable. SBR reviewed the Bet770 fine-print and found no such policy.
SBR is recommending that Bet770 settle the market properly, and credit the player's account £149.
Sportsbook players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst. Alternatively, players may write to help@sportsbookreview.com directly.
10.27.2011 (05:47 PM CST)
A Bet770 (SBR rating D+) player writes to SBR with a payment complaint. The Bet770 player tells Sportsbook Review that he requersted a withdrawal of €700 on September 18th, 2011 and that only €200 has been paid to him. The player says that the €200 payment was received on October 7th, 2011 and claims that his ID has already been verified by the sportsbook. SBR has followed up with Bet770 to discuss this issue and will update this report.
Bet770 was added to the SBR ratings guide on September 24th, 2011. Bet770 is a Londonb ased online sportsbook and casino. The gaming site has operated since 2001 under the Group 770 name, most known for Casino777 and related brands. In 2009 the group attained a sublicense for its sportsbook in the Netherlands Antilles, operating under Mandarin Gamin NV Curacao. Bet700 Sportsbook has maintained an open line of communication with SBR in discussing player complaints.
Players in need of sportsbook assistance are asked to fill out a sportsbook complaint form.
Alternatively, players may reach SBR by writing to
help@sportsbookreview.com or dialing 1-830-255-4677 seven days a week
during normal business hours
09.24.2011 (01:25 PM CST)Bet770 - SBR initiates rating coverage at D+
09.24.2011 (12:29 PM CST)
Bet770 (SBR rating D+) is a London based online sportsbook and casino. The gaming site has been operating since 2001 under The Group 770, most known for Casino770, and in 2009 has attained a sublicense for its sportsbook in the Netherlands Antilles (Mandarin Gaming NV Curacao). Bet770 players have reported a number of bonus and wagering complaints in the last year. Complaints range from bait-and-switch, or bonus denial, grading time complaints, or poor customer service in situations involving multiple accounts. To Bet770's credit, the bookmaker has kept its lines of communication open with Sportsbook Review and to date has not outright stiffed a bettor. Bet770 has been assessed with an initial rating of D+ by SBR in the sportsbook ratings guide. Like with all lowly rated sportsbooks, bettors are responsible with understanding the inherent risks involved. Bet770's major flaws are its inability to effectively manage its bonus programs to prevent player abuse, and its risk management in identifying suspicious activity. In addition to its sportsbook, Bet770 operates a casino, bingo, poker and arcade games platform. Bet770 players with relevant feedback are asked to write to help@sportsbookreview.com.
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08.11.2011 (06:55 PM CST)
A Bet770 (unrated) player tells Sportsbook Review that he made a withdrawal of £420 on July 20th. On August 3rd, the player reports receiving £70 from Bet770; the equivalent amount of his initial deposit. The player claims that after sending multiple emails Bet770 has not elightened him on the reason for the deposit refund. SBR is investigating this sportsbook complaint.
07.12.2011 (06:49 PM CST)
A Bet770 (unrated) player tells SBR that he has requested €603 at least four weeks ago, and has yet to receive his funds. The player has allegedly provided all required documents necessary to complete his withdrawal. Bet770 has replied only with generic updates stating that his payout time depends on their payment processors. SBR is following up on this sportsbook complaint.
04.02.2011 (01:26 PM CST)
A Bet770 (unrated) player requested a withdrawal for £165 on March 8th. On March 19th, the player alleged Bet770 updated thim that his withdrawal was approved via email. Ten business days later, the player says he has not received his funds or a meaningful update from Bet770. SBR is investigating.
12.16.2010 (08:59 AM CST)
A Bet770 (unrated) player reports that he had a £400 balance voided for what was alleged to be bonus abuse. The player states that he redeemed Bet770's special £5 bonus deals for a period of 6 months. The player claimed he fulfilled rollover on all promotions. Bet770 reportedly zeroed out his account stating that the player received bonuses from "different language versions" of the website. SBR is contacting Bet770 for more details.
11.27.2010 (01:58 PM CST)
A Bet770 (unrated) player submits a bonus complaint. The player states that he has a balance of €1652.80, with €265 derived from a bonus. The player tells SBR that Bet770 limited him to being able to place a maximum of €30 per week in wagers. The player has €771 left in rollover to meet. SBR is following up on this complaint.
10.06.2010 (05:34 PM CST)
A Bet770 (unrated) player has stated that his login has been deactivated. The player has a £353 balance with Bet770. He claims that Bet770 has not answered its support line or e-mails. In a similar complaint, SBR reported that Bet770 removed funds from a player's account and locked his log-in for more than two months.
09.23.2010 (11:45 AM CST)
On September 2nd, SBR reported that a Bet770 (unrated) player had his locked for two months with no explanation. Today, the player reported that his account was reopened minus €155, and that his limits were set to less than €1. Bet770 has yet to address why the funds were removed.
09.02.2010 (12:13 PM CST)
Bet770 (unrated) has limited a player's wager limits to 0. A player wrote in to SBR stating that in June of 2010 he deposited €175 to Bet770 for a 100% cash bonus. He then increased his balance to €514 after making several wagers. With €750 left to rollover, the player states that Bet770 limited his account to a 0 wager limit on the premise that the sportsbook was investigating his play. Bet770 has since failed to offer any explanation to the player or SBR.
Bet770 also has a sportsbook payment complaint on file from July 4th. A player requested a withdrawal of €8142 through Moneybookers and never received payment.
07.04.2010 (01:43 PM CST)
A Bet770 (unrated) payment complaint has been reported. On June 15th a player initiated a withdrawal request of €8142 via Moneybookers. The player has not received payment to date. SBR is following up with Bet770 to inquire. Readers with feedback for Bet770, or players with payment issues are asked to submit sportsbook complaint forms.