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VIP Sports

 Direct Link
SBR Rating:
Sportsbook Review Overall Rating: A
Financial Rating: A+ | Customer Service: A | Software Rating: B | Bonus Rating: A+
Comments:
VIP Sportsbook is among the world's best sportsbooks for all size stakes players who seek a combination of excellent customer service, book stability and clean, easy- to- use betting screens. Based in the Dutch Antilles, which is on the Preferred Countries List for gaming, VIP is the perfect choice for players who are looking for the best bonus program and great customer service.
 
VIP Sportsbook continues rank at the top of our customer service surveys and has one of the highest customer retention rates in the business. The player friendly rules such as free withdraws, .10 baseball lines, a generous ongoing rewards program and a "country club" style of customer service are the reasons we commonly hear in customer surveys.
 
Managed by one of the industry's most talented and respected operators, the honorable Alistair Assheton, VIP enjoys an unequaled reputation of fairness and quality service.
SBR Interviews:
OPERATION OVERVIEW
Country Restrictions:
None
Hours of Operation:
Customer service & wagering staff on duty 24 hours, 7 days, 365 days per year. Online wagering 24/7/365
Management:
Director: Alistair Assheton, General Manager: Mike,  Head Linesman: Joe
New Account Bonuses:
  • 20% Cash Bonus on all initial deposits
    - 4x Rollover (deposit+bonus+fees)
    - bonus cap: $200
  • 10% Free-play on 2007 NBA, NHL and Men's College Basketball championships
    - 3x rollover on winnnings
    - $50 max
  • 10% Free-play Horse wager
    - 3x rollover
    - $50 max
    		•
    Reload Bonus:
     
    Promotions & Incentives:
  • Close Call Parlay: Get paid for almost hitting your parlay
  • NBA Contest: Every Friday during the NBA season
  • 15% Cash Back on VIPhorses Monthly Net Losses
  • Free 2006 VIPsports Calendar
  • Free INSTAcash deposits & Neteller withdrawals for qualified customers
    		•
    Loyalty Program:
    Yes. Credits accrue on all wagers, win or lose, redeemable for cash or gifts
    Most common Complaint:
    Restrictions place on those betting line moves
    Customer Service:
    Excellent. Player surveys continue to show VIP among the highest rated in customer service. Problems that can not be solved by customer service are handled promptly by management.
    Live Chat:
    Yes 
    Languages:
    English, Dutch, Spanish
    PLAYER INFORMATION
    Min. Bet:
    $5
    Max. Bet:
    Online Limits vary from $5,000 for NFL to $3,000 for baseball
    Overnight lines:
    Yes - Posted by 8PM
    Player Options:
    If Bets - Yes
    Reverse bets - No
    Action points - Yes
    Online Withdraw - Yes
    Limit collars:
    Yes - Limits will be cut for professional players
    .10 bases line?
    Yes - Baseball dime line up to -170
    Parlay Payoff
    # of
    Props    		 Payout
    Odds    		 # of
    Props    		 Payout
    Odds

    2

    13 to 5

    7

    80 to 1

    3

    6 to 1

    8

    150 to 1

    4

    11 to 1

    		 9 250 to 1

    5

    20 to 1

    		 10 450 to 1

    6

    40 to 1

    		 11 800 to 1

    7

    80 to 1

    		 12 2000 to 1
    Teaser Payoff
    WEBSITE OVERVIEW
    Software Provider
    IGW - SBR sportsbook software rating "B"
    Security Level of Server:
    Secure level III socket -128 bit encryption security, upgraded in the summer of 2000, August 2003
    Website Performance:
    Reliability of Site:
    2001 - Excellent
    2002 - Poor
    2003 - Excellent (Multi-million dollar data center upgrade August 2003)
    2004 - Excellent
    2005 - Excellent
    2006 - Excellent
    Betting Screens:
    Placing a bet at VIP Sports
    1. Select your wager
    2. Confirm your wager
    3. The confirmation page
    TRANSACTION POLICIES
    Methods of Deposits:
     
  • Credit Card
    - Visa, MasterCard and Diners Club
  • SurePay
    - $25 min deposit, $5,000 max per day
  • Click2Pay
    - $10 min deposit, $2,500 max
  • eCheck
    - Non-US customers
    - $10 min deposit, max depends on player status
  • myCitadel Wallet
    - $10 min deposit, max depends on player status
  • Neteller
    - Non-US customers
    - $10 min deposit, $2,500 max per transaction
  • instaCASH
    - Non-US customers
    - $10 min deposit, max depends on player status
  • DirectCash
    - $100 min deposit, $5,000 max per transaction
  • Bank Wire
    - $50 min deposit, max depends on player status
  • FirePay
    - Non-US customers
    - $10 min deposit, max depends on player status
  • Moneybookers
    - Non-US customers
    - $10 min deposit, $2,500 max per transaction
    		•
    Cost of Deposits:

    NOTE: Certain transfer fees may be charged back to customers who do not wager through their initial deposit at least one time before requesting a withdrawal.

    • Credit Cards
      - Free
    • SurePay
      - Free
    • Click2Pay
      - Free
    • eCheck
      - Free
    • myCitadel Wallet
      - Free
    • Neteller
      - Free
    • instaCash
      - Free
    • Direct Cash
      - Free
    • Bank Wire
      - Free
    • FirePay
      - Free
    • Moneybookers
      - Free
    Methods of Withdrawal:
  • SurePay
    - $25 min withdrawal, max $5,000 per day
  • Click2Pay
    - $10 min withdrawal, $2,500 max
  • eCheck
    - Non-US customers
    - $10 min withdrawal, $10,000 max per day
  • MyCitadel Wallet
    - $10 min withdrawal, $10,000 max per day
  • Neteller
    - Non-US customers
    - $10 min withdrawal, $10,000 max per transaction
  • instaCash
    - Non-US customers
    - $10 min withdrawal, $10,000 max per transaction
  • Bank Wire
    - Available on request only; $100 min withdrawal, max transaction depends on player status
  • FedEx Cashier's Check
    - $50 min withdrawal, $10,000 max per day
  • FirePay
    - Non-US customers
    - $10 min withdrawal, $5,000 max per transaction
  • Moneybookers
    - Non-US customers
    - $10 min withdrawal, $2,500 max per transaction
    		•
    Cost of Withdrawals:
  • SurePay
    - $5 Fee
  • Click2Pay
    - Free
  • eCheck
    - $10 Fee
  • myCitadel Wallet
    - Free
  • Neteller
    - Free
  • instaCash
    - Free
  • Bank Wire
    - $40 or 1%
  • FedEx Cashier's Check
    - $40 (24-48 hr delivery)
  • FirePay
    - Free
  • Moneybookers
    - Free
    		•
    LOCATION FACTS
    Location:
    Curacao, Netherlands Antilles
    Date Established:
    Jan 1997
    Physical Address:
    Bon Bini Business Centre
    Schottegatweg Oost #10
    Willemstad, Curacao
    Netherlands Antilles
    Phone Numbers:

    US/Canada: 1-800-300-2387
    International: + 5999-733-1247
    Fax (US/Canada): 1-800-887-8691
    Fax (International): + 5999-737-4776
    Hyper Link:

    VIP Sportsbook Direct Link to home page
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