Reviewer: r10145 on Sun, Mar 20, 2005 03:09 AM
Infinity
| Customer Service |
|
C |
|
| Bonuses |
|
C |
|
| Software |
|
A |
|
| Payouts |
|
C |
|
| Website Quality |
|
D |
|
| Overall: |
|
C |
|
Comments: Infinity Sports is a decent sportsbook, that could be better with simple adjustments, that for some reason, are not provided to customers. They offer 7/1 odds on 3-team parlays (if that's what your into, and difficult to win). Terrific, but be careful, each team must be -110, or it's useless. They also don't pay anything higher than 18/5 on 2-teamers. Why? I don't know. A +300 $ line along w/ a -110, can only pay 18/5. My major concern is how aweful they are at getting lines out to their customers. 40 min. before a major college game... and no total or $line. I've actually had to call on 3 occasions to remind them to put their lines out! I've missed numerous parlays due to not having the line for the 2nd game that may start a bit later. I would assume this would inexcusable. Apparently the line manager takes his nap during this time. I leave for work Sat. morning at 6. Called to place a wager on a 11am game. "Sorry, no total." "Can I get one please, it's 125, and posted everywhere. Why don't you have one?" "I don't know, but NO means NO, and what should I do, make one up for you?" Interesting way to talk to a customer. Overnight lines are inconsistantly available. It seems like they don't want us to wager at certain times or games. They really lack in this department, which doesn't make any sense. Of course all halftime totals are either there or not, you never know. They offered me a nice sign-up bonus, took care of my fees, and their site is easily accessable and is the best in ease of use. No advertisements, no bells and whistles. Infinity could be a great book if they simply gave us the product.
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