BETUS PLAYER REVIEWS

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Comments: They wanted me to obtain a bank statement-I told them I only do online banking. They told me how to produce the necessary documents to get the transaction fees back but then told me I did it wrong.
RUDE OBNOXIOUS UNCARING. They lost me as a customer over $6.05.

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Comments: it took them two weeks to bank wire my withdrawal request for 5 grand.  when it was finally deposited to my account, there werea bout $250 of fees taken out . . . not kidding.  also, these guys act as if there's something wrong when you want to get money outta there.  i will never do business with them ever again.  slow pay . . . bad terms . . . an overall scam of an operation.  do not trust.  do not use . . . there are many better books out there.

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Comments: I had over $500 dollars in my account when i started to read the reviews about BETUS. I got scared and wanted to get my money out. I put in all the paper work, and initiated a withdrawl. While I did receive my money, it took BetUs 5 days to process the payout and another 5 days to receive my money. They also charged $50 dollars for a fedex payout. Too much time, and way too much money. On another note they do have attractive betting options compared to Bodog.

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Comments: I recieved a flying by US mail. I signed up and Deposited 5,000. I was promised a 2,500 Free play once I wagered 7x my deposit. I did that and was denied the free play. They gave no explainationn other that the manager canceled the bonus. My first cash out of 5k was speedy. The 2nd. cash out of 5k took a week by Netteller. I have requested another 5k today.

Comments: First of all the casino is fixed. I have never seen the same numbers come up 12 in a row. I have lost 2000 on seperate ocassions due to the roulette hitting the same outside areas 12 plus times. This last I went with it, but it changed the moment I bet it. Their roll over rules won't allow you to collect.by the tie you roll it over your broke

Comments: On November 2nd I made a deposit of $175 via Nexum echeck. By Nov. 5th (only four days since deposit) I managed to win a stagering $22,000 playing multi-hand Black Jack ($1,500 of that was from betting on football). Sounds unbelievable, but truely happened. On Monday, 11/6, I received a email from Nexum saying that my deposit was not processes due to "R04 Invalid Account Number." Mind you I have made at least $1500 worth of deposits thru this method (and lost) within the past few weeks. So the email goes on to say "the returned transaction will be forwarded for collection to Joseph Mann & Creed, a collection agency. To make payment arrangements of the amount above plus an administration fee of no more than $30, please call 1-888-849-1897 ext 301 or e-mail nexum@jmcbiz.com. Please allow two (2) business days before contacting the agency." Later that same day when I attempted to log into my Betus account I found that I was suspended. I called customer service and as usual got the run around as no one could give me a answer. I finally was transfered to "Dan" who identified himself as being from the Security department. Anyway Dan went on to say that since the transaction was returned all winnings from that deposit would be forfieted. I tried to explain that this must have been a error on Nexum's part as the transaction was processed and the checking account I used is valid and the only one I have. He didn't care, but funny thing is he was more then eager to tell me that I wouldn't have to worry about paying the $175 back to Nexum and that he would contact Joseph Mann & Creed and take care of it. My question is what if I had not won any money, would he have been so eager to pay the $175 for me. This was a shocking wake up call for me. Seems they are looking (or maybe making up) for any reason not to pay their customers. Did not read SPR's reviews and blacklists until after this whole ordeal. DO NOT TRUST!!

Comments: I wish I had read other reviews before wasting my money here. This place is a total scam. It's impossible to get a payout as they will always come up with new rules that aren't posted anywhere on their web site. Don't waste your money as you will never see any of it again.

Comments: They are the LAST with the lines, sorry, no parlays in the morning, VERY DIFFICULT to track wager history, ALL funds locked (even your initial deposit) until 6X rollover. Their salespeople are aggressive and offer a big bonus. But, if they won't pay it, you are just donating your money to them. Overall assessment: They make it as difficult as possible for you to win and they have every precaution in place to make sure the house wins. In my opinion, if I know who to bet on and I pick'em right, it should be fair for me to win. With Betus.com, the house is going to win, and the house does NOT want to pay. There is a reason they are on SBR's AVOID list.

Comments: They payout and customer service departments of Betus.com seem geared towards keeping your money as long as possible they blantantly lied repeatedly claiming that the person I had spoken to minutes before wasn't there that he no longer worked there. I spent 6 and a half hours on the phone with them over 3 days trying to get a payout. Don't waste your time and money with this book. The worst thing that can happen to you is to win and try to make a withdrawl

Comments: I had an extremely good run at this book during March Madness of 2006. My streak of good fortune caught management's attention, and I apparently was flagged as an unwanted player. They never officially kicked me out, but they did limit all of my future wagers to $100. So I promptly moved to another book. Long story short, they're an OK sportsbook, but there are WAY better options out there (especially for customers wanting to play with larger stakes).

Comments: I personally don't recommend this sportsbook because, it says you get a 10% bonus for joining, when I joined they didn't give me my bonus, when I called in asking why I haven't received my 10% bonus, their like you have to call in for your bonus and you have 2 weeks to do it. I have another sportsbook and when I make my deposit, that 10% bonus shows up instantly. Another reason is that their parlay odds don't pay as much as other books. To top it off, their website for placing bets is quite complex. To make the matters worst I placed a bet and it won, and it didn't show up on the credit, they said I never placed the bet, I called customer service and I told them I wanted to close my account, their like okay.

Comments: Hold back money with 45% add on to deposit=teaser. Never fully explained need to wager $14,500 with a $2000 initial deposit. Will not return money and one 3 bets totally $$3475 have $5475 in account now. They keep passing me from one agent and supervisor to another, all agreeing and saying someone will contact me(not one return call). I even offered return of the $900 free play which I won($1700 total) just to get my $$$ out of there. Wish I did my homework before getting involved with them!

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BONUS IS BULL. SAY 50 PERCENT BUT REALLY MATCH PLAY NOT REAL MONEY

 

It is always important to enquire about the nature of the bonus.  Books who offer bonuses, often look for ways to make the bonus seem more impressive than it really is.  One common way is to offer a big free play bonus, instead of a smaller cash bonus.  Another common approach is to combine the sign up bonus, the reload bonus, and the refer a friend bonus into one.  So a book that is offering a 10% signup bonus, a 10% reload bonus, and a 10% refer a friend bonus, might advertise 30% cash bonus.