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BETGAMEDAY PLAYER REVIEWS

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Review 1 - 16 of 16 Player Submitted Reviews
Reviewer: bamagirl on Tue, Aug 14, 2007 09:43 AM

BetGameDay - Excellent Customer Service

Customer Service
 
A They have absolutely the best customer service then anyone I have ever dealt with 
Bonuses
 
B Great Bonuses, I just wish that if you get a bonus in the casino then you could use it in the sports book also 
Software
 
A Just Excellent, Very Easy to Understand and get around 
Payouts
 
A The only thing that sucks is that the cheapest you can get a payout is $15 and if you do not do it before 10:00 central time on Friday it is there the whole weekend tempting you to play with it 
Website Quality
 
A I really enjoy this website. I have been using it for 5 years now and I have to say that I will never go anywhere else 
Overall:
 
A+  
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Reviewer: Stoneharbor1 on Thu, Jun 15, 2006 10:48 AM

BetGameday

Customer Service
 
A  
Bonuses
 
A  
Software
 
A  
Payouts
 
A  
Website Quality
 
A  
Overall:
 
A  
Comments: This sportsbook is the best. Top notched customer service, everyone is very accomodating and clearly spoken. Lots of bonuses andeverything is easy to understand.A sportsbook that you can trust with your hard earned money. This is the place to play.
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Reviewer: elvisc on Tue, Apr 25, 2006 03:03 PM

BetGameday

Customer Service
 
A  
Bonuses
 
A  
Software
 
A  
Payouts
 
A  
Website Quality
 
A  
Overall:
 
A  
Comments: Reading other reviews of this book made me question what in the world the clients must be doing. Betgameday is BY FAR the top site on-line, from promos to payouts. VIP is OK, 5 Dimes is good, but Gameday is head and shoulders above the rest.
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Reviewer: pkalavski on Wed, Jan 25, 2006 02:55 PM

BetGameday

Customer Service
 
C  
Bonuses
 
F  
Software
 
D  
Payouts
 
C  
Website Quality
 
D  
Overall:
 
D  
Comments:

I signed up and made a deposit. You have to contact customer support to get the deposit bonus. When I did, they refused to give me a signup bonus because I had an account with VIP. These are SEPARATE sportsbooks - that's why they have different names and websites! Of course, then they would only give my money back with a penalty. DON'T JOINE GAMEDAY IF YOU HAVE AN ACCOUNT WITH VIP!!!!!!!!!!!!!!!!!!!!!!!!

 

VIP's current policy is that you if you are not eligible for a bonus at one of thier books then your are not eligible for a bonus at any of their books.

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Reviewer: TheyStoleMyMoney on Wed, Nov 16, 2005 11:48 PM

BetGameDay

Customer Service
 
F  
Bonuses
 
F  
Software
 
C  
Payouts
 
F  
Website Quality
 
F  
Overall:
 
F  
Comments: I started using this book because of the 8.9% fee they cover on neteller transactions. I was happy with there service for about two years until I had two very bad expierences with them. The first one was when I made a withdraw request for about $200. The money was sent to my neteller account and than withdrawn from my neteller account immediately. I was stunned, I logged back into my account to see if they had put the money back into my wagering account and it was niether there or back in my neteller account. So I used there live chat service and talked to about 5 people who could barely speak english tell me that the money was sent to my neteller account and that I was lying. After about 4 hours of talking to all these different people they finally gave up there scam and said there was an "error" in the system and that somehow the money was sent to my neteller account and than taken out and it was just a mistake. Yea right, very fishy, they were trying to make away with my money and held up a pretty good fight until they gave in. The second time was recently when they or someone who has access to there system used my neteller information to make a deposit and than proceeded to gamble the money away on some very lousy games. I once again was given the run around and was basically told that it was my fault. I can't believe this book, after all the money I have given them they wouldn't even take the time to investigate the matter or even talk to me on the phone, they basically told me to contact neteller and that it was not there problem. If you do decide to use this book and they scam you, don't say I didn't warn you. Be Safe.....
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Reviewer: Anonymous on Fri, Nov 04, 2005 06:26 PM

BetGameday

Customer Service
 
B  
Bonuses
 
A  
Software
 
A  
Payouts
 
A  
Website Quality
 
B  
Overall:
 
A  
Comments: Dont have alll the options other books have like in progress wagering, if=tie bets or many boxing lines. Maybe a large fight will be posted, but anything less than a title fight forget it. Sometime customer service people are unknowledgable. Over all decent with live online chat for customer service and open 24 hours a day
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Reviewer: ? on Mon, Aug 29, 2005 10:33 PM

BetGameday

Customer Service
 
A  
Bonuses
 
C  
Software
 
A  
Payouts
 
A  
Website Quality
 
A  
Overall:
 
A  
Comments: I've been using betgameday for about 4 years. I've only used a couple of other gaming sites, but from what I've seen betgameday's software is the easiest (least confusing) to use. I don't like having to call (or email) them in order to get the bonus, but to be perfectly honest the last 2 times I deposited money there, I forgot to notify them within the required 48 hours and instead waited a week - no problem they gave me the bonus anyway. Pretty cool. The best thing about the site is you can play $1 parlays! And you can do multi-league parlays (tennis + NFL + boxing + etc...)
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Reviewer: Anonymous on Fri, Aug 19, 2005 07:19 PM

BetGameday

Customer Service
 
C  
Bonuses
 
F  
Software
 
C  
Payouts
 
A  
Website Quality
 
C  
Overall:
 
C  
Comments:

Mainly a reload bonus problem. After last year's Super Bowl I withdrew $2000 leaving approximately $200 In my account. I was denied a reload bonus, because my last transaction was a withdrawal. That's not exactly true, as I made several small bets. To receive a new reload bonus, I needed to have a zero balance. I asked, if I had withdrawn all my money, then deposited 2000 this year would I have received a reload bonus? They said no. So only people with the zero balance receive a reload bonus? Yes, they responded. So, I have to lose everything to get a reload. No, they said. If I don't have to lose everything and I can't withdraw everything, how do I get to zero? They responded by saying "I don't know, good point." My brain started bleeding at that point so I hung up. Any answers? Anyone else with a similar experience? John.

 

Here are th relevant rules regarding Betgameday's bonus policy

 

Bonuses are issued for new money only, withdrawing and re-depositing money back into your account will not earn bonuses. Balance must be at 0 to qualify.

If your account shows a lifetime profit (Deposits - withdrawals - account balance = any negative number), you will not be eligible for a reload bonus. Only those accounts that currently have a positive lifetime number are eligible for a reload bonus.

 

So if you withdrew money, even if it was a year ago, you will no be entitled to a reload bonus.  However, if you make a deposit, and lose those funds, then you might be entitled to a bonus on your next deposit.

 

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Reviewer: Anonymous on Wed, Jun 01, 2005 08:50 PM

BetGameDay

Customer Service
 
F  
Bonuses
 
F  
Software
 
F  
Payouts
 
F  
Website Quality
 
F  
Overall:
 
F  
Comments: Refused signup bonus. Said that because I had a winning account at VIPSPORTS, which is owned by the same company, I'm not entitled to bonus. They shoud not both be listed on recommended list if they are same company.
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