Review 1 - 16 of 16 Player Submitted Reviews
Reviewer: Anonymous on Fri, Aug 19, 2005 07:19 PM
BetGameday
| Customer Service |
|
C |
|
| Bonuses |
|
F |
|
| Software |
|
C |
|
| Payouts |
|
A |
|
| Website Quality |
|
C |
|
| Overall: |
|
C |
|
Comments: Mainly a reload bonus problem. After last year's Super Bowl I withdrew $2000 leaving approximately $200 In my account. I was denied a reload bonus, because my last transaction was a withdrawal. That's not exactly true, as I made several small bets. To receive a new reload bonus, I needed to have a zero balance. I asked, if I had withdrawn all my money, then deposited 2000 this year would I have received a reload bonus? They said no. So only people with the zero balance receive a reload bonus? Yes, they responded. So, I have to lose everything to get a reload. No, they said. If I don't have to lose everything and I can't withdraw everything, how do I get to zero? They responded by saying "I don't know, good point." My brain started bleeding at that point so I hung up. Any answers? Anyone else with a similar experience? John.
Here are th relevant rules regarding Betgameday's bonus policy
Bonuses are issued for new money only, withdrawing and re-depositing money back into your account will not earn bonuses. Balance must be at 0 to qualify.
If your account shows a lifetime profit (Deposits - withdrawals - account balance = any negative number), you will not be eligible for a reload bonus. Only those accounts that currently have a positive lifetime number are eligible for a reload bonus.
So if you withdrew money, even if it was a year ago, you will no be entitled to a reload bonus. However, if you make a deposit, and lose those funds, then you might be entitled to a bonus on your next deposit.
Was this review helpful? 0 out of 0 have found this review helpful
Reviewer: tp1260 on Sat, Jan 22, 2005 04:08 AM
BetGameDay
| Customer Service |
|
D |
|
| Bonuses |
|
D |
|
| Software |
|
B |
|
| Payouts |
|
C |
|
| Website Quality |
|
C |
|
| Overall: |
|
D |
|
Comments: I have played with a few sportsbooks in my day, but these guys are not any better than the others, that is why your A+ rating puzzles me. They are quite misleading on there funding options, I was to believe ALL my fees were to be picked up by them, by using Netteller, not the 3.9% percent transfer fee. They made a point that I had to do the funding from there account to neteller, to save these fees. I was thinking in terms of the 8.9% fee neteller charged my bank account to put the money there in the first place. I made a second deposit only a few days later, again using neteller, but I did not receive the 10% reload bonus, because only bankwire, and Citadel were the only ways to receive the bonus.
SBR note: Gameday is one of the few books that cover the 8.9% Neteller Instacash fee. As stated on Gameday 's deposit page, these transactions must be done through the Gameday website.
Was this review helpful? 0 out of 0 have found this review helpful
Reviewer: skysoldier on Wed, Nov 03, 2004 02:48 AM
BetGameDay
| Customer Service |
|
C |
|
| Bonuses |
|
A |
|
| Software |
|
F |
|
| Payouts |
|
F |
|
| Website Quality |
|
F |
|
| Overall: |
|
F |
|
Comments: Late one night, believe it was a Sunday, I was playing Caribbean poker, bet front and back money of about $195- because I showed a pair of kings, one of which was the K of clubs, then the dealer flopped his cards and showed a low pair, deuces or threes, so I was glad the dealer was able to play, then I was shocked to see the dealer rake my money. I immediately quit, and called customer service, a woman said she was the only one there, and that she was not able to help me. She advised me to email and it would be answered in 24 hours. I hung up and was steamed for about 15 minutes, then called back. I was AMAZED to have a man answer, and he told me he would check right then and get right back to me. He did, and said I had made a mistake. I told him I neither drink, or do drugs, nor do I play long hours anymore, that the cards he said I had were DEFINITELY not the cards I had on the last hand, and there was a mistake. He too now said to email, so I did, and they too said I didn't have a pair of kings. I never went back to that casino again, and I suggest you never go.
Was this review helpful? 0 out of 1 have found this review helpful
Review a Sportsbook: Click on the link to Submit your own review.
Contact SBR Bill Dozer if you need assistance. E-mail addresses:
Assistance@SportsbookReview.com,
Bill_Dozer@SportsbookReview.com