News on scam operations, events and business deals within the offshore sports gambling industry.
07.01.2009 10:58 PMShilbet (SBR rating F) continues to confiscate balances without explanation and lock players out of accounts. The Costa Rica based soccer sportsbook has not responded to SBR inquiries since threatening legal action.
06.30.2009 06:04 PMBetEd back online; FiestaBet still off-line. No reason was given by BetEd as to their phone downtime, but the website is back online after experiencing server and ISP issues.
FiestaBet (SBR Rating C-), which shares resources with
BetEd, continues to be offline.
06.29.2009 10:56 AMServer issues result in BetEd (SBR C+) off-line for second day.BetEd's phone lines are functional but callers are sent to voice mail after a brief hold time.
BetEd.com site message says the book expect "to be online shortly." BetEd management states there is an issue with its main Internet Service Provider, as well as well hosting facilities.
FiestaBet (SBR Rating C-) which shares resources with BetEd is also offline.
06.28.2009 11:30 PMShilbet not paying or answering winner emailsMultiple
Shilbet (SBR rating F) no-pay complaints are received this weekend following last week's reports of fraud. Players are advised to attempt withdrawals and warn other players about Shilbet.com.
06.26.2009 09:38 PMShilbet SCAM: Evidence of fraud mountsSBR received complaints from 19 players against
Shilbet (SBR rating F) complaining of widespread fraud and balance confiscations. The first wave of complaints occurred after the June 10th, 2009 soccer match between Ecuador and Argentina.
Shilbet offered odds of 4.0 on Ecuador, and did not lower the odds as the rest betting market moved against them. Multiple players bet on Ecuador at 4.0, and won their wagers. When Ecuador won the match 2-0. Shilbet changed the winning wagers of twelve players to a losing halftime bet on Ecuador (the halftime score was 0-0). Of the eight players that confirmed risk amounts, $10,438 in winnings were stolen.
SBR also received three complaints on the grading of the June 18, 2009 match between England and Spain (under 19). All three players complained that their wagers were changed from full game to first half wagers, resulting in winning wagers becoming losers. Two of the players had $900 in winnings stolen (with the third player’s amount in question).
SBR received several complaints about the grading of tennis matches. Several players bet on the June 24, 2009 tennis match between Schiavone and Larcher de Brito. The player backed Schiavone, but after the match the wager was changed to Larcher (making it a losing wager). The player provided screen shots of the altered wager
here. As a result of this switch, the player lost $1,550. Another player complained of his winning wager being changed to a losing one on the June 24, 2009 tennis match between Dushevina and Vesnina (the amount has not been verified). Supporting screen shots were included in the
Shilbet discussion thread here .
SBR received seven complaints that Shilbet closed a player’s account for “violating their rules,” and then confiscated the balances. $10,015 was confiscated from five of these players (two have not yet provided the amounts stolen). No further explanation was given to the players, and Shilbet is not responding to player emails. Shilbet initially stated that players were simply making errors and were mistaken on how their software worked. Shilbet stopped responding to SBR after the complaints and evidence against Shilbet accumulated.
06.25.2009 11:52 PM10Bet (SBR rating C) credits player for cancelled wager shortly after SBR contacted management. The bettor's complaint was originally reported on June 11th.
10bet sportsbook has cancelled a winning wager
10bet
sportsbook has cancelled a winning wager on a Mexican League baseball
game between the Yucatan Lions and Oaxaca Warriors on 5/24/09.
10bet
claims that the game had started 30 minutes prior to its own listed
start time of 00:00AM UK (01:00AM CET). The player disputes the game
was past-posted and points out that he also placed the same wager at
Pinnacle Sports (SBR Rating A+) which listed the same start time.
Pinnacle Sports
graded the bet as a win. The wager ticket was not graded for three days
before being cancelled. The player has sent multiple emails to
10bet
without receiving a response. Players who wagered on the same game on
either team and had their bets canceled are encouraged to contact SBR.
06.24.2009 02:50 PMOddsmaker (SBR rating D-) management tells SBR they have agreed to pay the player his $8,448 in winnings. The player is scheduled to receive his funds by check.
06.22.2009 06:12 PMShilbet (not rated) players submit screenshots suggesting Shilbet has purposely graded wagers wrong.
Since the
Shilbet report on June 17th SBR has received multiple complaints of winning wagers graded as half time losing bets. SBR concluded that Shilbet, at minimum, fails to properly label wagering options and wagering tickets.
Shilbet has threatened both SBR and its players with legal action in attempt to minimize the exposure of negative feedback.
Player:I placed bets on the 4.0 Quote in Equador (Game Equador X Argentina)Total bets in Equador: $405. Equador won 2-0 so I win $1620.They don´t pay saying that the odd was for haft time result and i should pay more atention. As I never had any problem with them I belived that was my mistake. A few days later the same happen in the game Spain U21 X England, but in this game I'm sure that the odds were for full time and complain with then... two days later they put the money in my account. Last friday i decided to withdraw some money from my account and they don´t pay. I have try several times to withdraw money and don´t receive nothing (they usually make payments in a few hours after request). Today I receive an email saying that my withdraw request was rejected. My account balance is $1075,50. And I also want that they pay me the $1620 from the game Equador X Argentina. This money is mine they are literally stilling my money!
Player: On my email of shilbet.com answered:
"About your inquire, the bet was placed on half time result and not full time result, therefor the outcome is correct.
You can see it for yourself in your "My sent forms" section, just click on the event and you will see two number under the notes section, 2 and 8. 2 means 3way bet and 8 means half time result bet."
But when I did bet there was not 8! Shilbet.com changed my wager too in the same manner, from full time result to half time result, making my winning wager lose. Help me please to get my winning, or the expended money.
06.20.2009 11:01 PMSBR reader reports LegendRacebook.com. Legend Racebook is yet another sportsbook skin from the Apex Sportsbook/Bet33 platform. This URL is meant to attract players looking for
LegendZ (SBR rating A+) Racebook.
06.19.2009 11:49 PMSCAM ALERT: Imposter sportsbook site from Apex Sportsbook ownerBetPhoenixSports.com is designed to con players into believing they are actually playing with
B+ rated BetPhoenix (BetPhoenix.com). The new cyber-squatting website uses the
Phoenix brand but operates on the
Bet33 (SBR rating F) wagering platform. This is not the first time Robbie has tried to impersonate and capitalize on the reputation of other sportsbooks.
Apex owner, Robbie (AKA Zach), is operating
legendsportsbook.com which has attracted bettors looking for the real
Legendz (SBR rating A+).
06.18.2009 08:27 PMOddsmaker.com steals $8,500 in winnings from playerIn May of 2009 a player accepted a promotion offering $500 in free bets with a five time (5x) roll over (play-through) on his winnings that could not be withdrawn for 30 days. The player went on a winning streak and promptly turned the $500 in free plays into an $8,400 cash balance. The player told his father about the promotion. The father pursued the free-play from his residence in a different town but was denied due to the sportsbook targeting only specific bettors. The winning player was told that his winnings from the promotion will not be paid due to
Oddsmaker (SBR rating D-) taking issue with the fact that he shared the promotion with a third party without authorization. SBR has made its position clear that the matter of a third party's inactive account is not relevant to his winnings. Oddsmaker has confirmed the facts of the player's complaint and stated they will not pay him his May winnings because he "lied" about being authorized to refer others to the promotion and was "rude and arrogant" to the Oddsmaker.com staff.
Due to Oddsmaker's poor reputation they are required to target players with big bonuses who may be uneducated about the industry. SBR routinely receives complaints from players who are lucky enough to go on a winning run only to find the sportsbook has created a reason to deny winnings.
Oddsmaker partnered with no-pay scam group
Futurebet, now known as IGaming Software (IGS), in 2007. After Futurebet stiffed the majority of its licensee (turnkey) sportsbooks and kept its player deposits, it changed its brand name and website from Futurebet.com to
IGamingSoftware.com. Shortly before it stole licensee and player funds it made Oddsmaker and
BetOnUSA (SBR rating D-) its main revenue sources. IGS staff denies association with Futurebet despite the obvious signs such as site similarities, management, and using the same unique server.
SportsbookUSA (SBR rating F), was the one licensee owned by Futurebet and continues to operate as a deposit-only sportsbook site. |
Oddsmaker discussion
06.18.2009 08:34 AMSBR Bash: Bodog Poker Pro Evelyn Ng to take on SBR posters in the annual SBR Poker TourneyEvelyn Ng will be competing in SBR Forum's annual SBR Bash Poker Tourney. The event will be held at the Golden Nugget in Las Vegas the weekend of August 22nd. There is a $200 cash bounty for the poker player who is able to knock out Evelyn! Evelyn is a Bodog Poker Pro who has won nearly half a million in poker circuits, including the World Poker Tour Ladies Night I Tournament, ahead of Annie Duke, Jennifer Harman and Kathy Liebert. Evelyn has competed on SpikeTV's King of Vegas, and appeared on Casino Casino as well as Criss Angel MindFreak.
If Evelyn Ng places in the tournament, she has graciously offered to donate all winnings to St. Jude Children's Hospital.
Bodog (SBR Rating B) and
SBRforum.com will each match any of Ms. Ng's winnings with their own charitable contribution to St. Judes. The poker tourney has a
prize pool of $5000 and all SBRbash goers are invited to compete, but must reserve their spot before SBR bash registration is closed. |
View SBR Bash information.
06.17.2009 08:22 PMPlayers vs. ShilbetTwo players from sportsbook,
Shilbet (not rated), complain that the sportsbook graded their full-game bets as 1st half losing wagers. On June 10th, Shilbet offered wagering on the Ecuador vs. Argentina soccer game. Odds history logs show that
Shilbet offered full-game odds of +300 on Ecuador, +210 on the draw, and -143 on Argentina. At least two players had wagers on Ecuador at +300, believing it to be a game wager. The game was tied 0-0 at halftime, and Ecuador won the game 2-0. The players now see that half time result had been applied to their wagers on the full game. SBR has begun discussing the matter with Shilbet.
Shilbet claims that "
In certain occasions we pick unconventional odds in order to attract players". SBR notes that
Betfair (SBR rating A+) had odds on a first-half draw at +108, and finds Shilbet's explanation for the line being for the full game is unlikely for multiple reasons. 1. It was offering +210 on a first half draw - nearly double the market price; and 2. Both players and odds tracking sites would have had to misinterpret first-half odds as full-game odds. Shilbet's software does not note if wagers are on periods of games or full games.
06.17.2009 10:13 AMLasPalmas closes account for nonrecreational play; player owed $34,439.45 since March 7th, 2009On March 7th
LasPalmas (SBR rating D+) closed the account of a player that had a balance of $35,239.45. Las Palmas stated that all of the player’s funds would be wired within 21 business days. After providing the required banking documents on March 10th, the player waited 21 business days for his money. On May 17th, a month past the expected withdrawal date, the player sent an email asking for an update which went unanswered. The player began to call
LasPalmas every day demanding answers. On June 3rd the player accepted $800 toward his balance via Moneygram. LasPalmas cited problems with bank wires as reason for the continued delay. Las Palmas and the rest of the
Horizon 20 Group continue to have problems paying large winners. Players should avoid Las Palmas as they struggle with payment. |
Forum Discussion
06.15.2009 07:05 PMPlayTraders enters SBR rating guide at D-PlayTraders is a licensee of IGaming Software (formerly called Futurebet) which operates from Vancouver, Canada.
PlayTraders is a sister sportsbook of
Oddsmaker (SBR rating D-).
Oddsmaker is currently paying the majority of its players although SBR will soon report at least one new case of stolen player funds. Sister sportsbook,
SportsbookUSA (SBR rating F) has failed to pay players for years. SBR continues to receive no-pay complaints daily despite IGaming and Oddsmaker ownership no longer marketing the soiled brand.
Futurebet has stolen hundreds of thousands if not more than a million from players and licensees.
Forum:
Futurebet |
SportsbookUSA |
Oddsmaker
06.15.2009 09:31 AMIndustry loses veteran linesmaker, FernandoFernando, who was only in his mid 50s, was best known by players for his years as Lines Director at Hollywood Sportsbook. Fernando was a talented line manager who first gained notoriety for his exceptional ability to set NHL opening odds. He worked with Hollywood for years until the sportsbook was sold to the Sportsbook.com Group in May of 2006. At its peak Hollywood was an A+ sportsbook that, under Fernando, was one of the few sportsbooks to join Pinnacle Sports (SBR rating A+) offering reduced juice. Fernando was a line manager at BetPhoenix at the time of his passing. He reportedly suffered from a heart attack Saturday. We at SBR send our condolences to Fernando's friends and family.
06.13.2009 11:19 PMMetroSportsbook enters SBR rating guide at FMetroSportsbook is one of many new brands in the Apex Sportsbook Group. Apex Sportsbook closed with player funds over four years ago. The same owner has recently put the website back online with the many other new websites names.
06.12.2009 12:14 PMBrobury Sports upgraded from D- to D+BroburySports management discussed the company structure with SBR.
Brobury states that despite using Sportsbook.com's software and wagering department, they have their own customer service office is Escazu, Costa Rica and handle their player's financial processing. SBR is scheduled to meet with Brobury next month and continue the evaluation process. BroburySports absorbed
Malvern Sportsbook (SBR rating D-) last week. All
Sportsbook.com (SBR rating D-) licensees (Jazette Ltd. serviced sportsbooks) are welcome to contact SBR to discuss policies and procedures and how they may differ from the unfair
Sportsbook.com policies. |
Sportsbook.com correlated parlay disputes
06.12.2009 07:58 AMDefunct Apex Sportsbook (SBR rating F) back onlineApex websites, ApexSportsbook.com and ApexSportsbetting.com, return online five years after closing and stiffing players. The Apex websites were utilized as handicapping and betting tips sites by Apex owner, Robbie, AKA Zach, marketed his
new sportsbook ventures including his next sportsbook operation
Bet33 (SBR rating F).
ApexSportsbook is now one of many skins running on the Bet33 platform. Bet33, and even some players, have argued that the sportsbook should not have an F rating because the book has been online over three years and has not had any payout complaints filed against it. Bet33, its sister sites, and it's pay per head service, Realbookie.com, were built using the stolen funds from the original Apex Sports customers. Robbie has been asked multiple times in recent years to consider repaying his former customers.
06.11.2009 05:00 PM10Bet sportsbook has cancelled a winning wager
10Bet sportsbook has cancelled a winning wager on a Mexican League baseball game between the Yucatan Lions and Oaxaca Warriors on 5/24/09.
10Bet claims that the game had started 30 minutes prior to its own listed start time of 00:00AM UK (01:00AM CET). The player disputes the game was past-posted and points out that he also placed the same wager at
Pinnacle Sports (SBR Rating A+) which listed the same start time.
Pinnacle Sports graded the bet as a win. The wager ticket was not graded for three days before being cancelled. The player has sent multiple emails to 10Bet without receiving a response. Players who wagered on the same game on either team and had their bets canceled are encouraged to contact SBR.
06.10.2009 03:50 PMHandicapping Video: Kobe Bryant points proposition betting offers on Kobe Bryant's projected total points scored for game 4 of the NBA Finals. His video shows you one way to make scoring estimates for the purpose of finding value in prop bet markets. Justin compares the average points scored throughout the NBA regular season and draws conclusions based on available data.
06.05.2009 09:47 PM Totesport (SBR rating B-) pays player owed 125£ for 5 month old dispute On January 29th, 2009 SBR reported that a player had wagered 125 Sterling on
Wolverhampton +1 goals at a price of +433. Once the game concluded,
Totesport informed the
player the line was an "input error," or bad line, and reversed the
spread, making his wager a loser. The player reports today that the 125£ lost on this wager was credited by Totesports to his bank account.
06.04.2009 07:26 PMDimeline Sports (SBR Rating D+) threatens to confiscate player’s funds because he made negative comments about the book. Dimeline Sportsbook threatened to confiscate a player's winnings of $4,450 because he posted negative remarks at
SBRforum. The player complained that Dimeline was unable to pay him through Moneybookers, his method of deposit, and agreed to instead accept a check. On June 3rd the withdrawal request was accepted and scheduled to be processed. On June 4th
Dimeline Sportsbook management discovered the player's statements, and demanded that he issue a retraction if he wanted his money. Dimeline then cancelled the withdrawal as the player refused to retract his statements. The player has been locked out of his account. SBR has verified the player's report with DimeLine. The player is hopeful the sportsbook will again process his payment tomorrow and put an end to the unprofessional behavior. |
Player on DLS
Dimeline Sports Update: Bonus and winnings confiscationsThree players originally filed complaints that the sportsbook had confiscated bonuses and winnings. The sportsbook pointed to the fact that the players, though they wagered over $100,000 and had their limits lowered, were not recreational and were undeserving of their deposit bonuses. The end result was removal of bonus funds while being forced to complete the rollovers that accompanied the promotions. If the players refused to continue wagering they were told their winnings "from the bonuses" would be withheld. The confiscations went on to effect seven players who all elected to bet their money per management instead of giving up a portion of their winnings.
DimeLine Sports now has a history of holding funds hostage and treating players unfairly.
06.03.2009 05:57 PMGoldVictory no-pays continue; LGA of Malta states it is taking legal actionGoldVictory (SBR Rating F) players continue to report no-pay complaints to SBR. The F rated sportsbook currently owes over a reported $100,000 in player funds. The Lotteries and Gaming Authority of Malta (LGA) stated that legal action has been taken against a director of Gold Victory Limited. The criminal proceedings are to take place in the Maltese Law Courts.
“Please note that one of the Directors of Gold Victory Limited is currently facing criminal proceedings in the Maltese Law Courts. The Lotteries and Gaming Authority feels that any further statements on its part could compromise the current legal proceedings, hence it will not comment pending the resolution of the court case. Once the proceedings are decided the Authority will be in a position to update the public with the developments of the case.”
Players should be aware that the involvement of the LGA and legal proceedings may not have any impact on their cases. The LGA was unable to assist when Maltese-licensed
BetChance (SBR Rating F) stiff many of their players and BetChance remains in operation.
GoldVictory has ceased taking action on any wagers and displays the following message on their website:
"We regret to inform you that for the time being all Sportsbook and Casino games have been suspended temporarily. We are working with the Lotteries and Gaming Authority of Malta (LGA) to verify
the precise nature of the situation.
Any updates regarding the situation will be posted here. Our sincerest apologies for the inconvenience caused. "
GV Team
Players are discouraged by the above message and see it as confirmation that their funds will not be returned. GoldVictory Players who have not yet done so are encouraged to write SBR to have their voices heard. |
Gold Victory discussion
06.02.2009 08:57 PMLasPalmas (SBR rating D+) continues to slow-pay large balance holders
Four players report being owed a total of $35,000 since February or earlier. The payout requests were made by both bank wire and bank check. Las Palmas is currently unable to transfer funds from its
Bookmaker.com (SBR rating A+) account to the player's as it has in the past. SBR has confirmed that LasPalmas bettors who have made small withdrawal requests after these players received their funds. |
Las Palmas Group Sportsbooks
05.31.2009 11:24 PM
BetJed added to the SBR Rating Guide at F under the GameCities Group
05.30.2009 10:36 AMGlobet Sport (SBR rating D+) pays player for canceled MLB wager.
05.30.2009 12:11 AMGlobet Sport (SBR rating D+) wrongly cancels a player's winning 10 Euro wager on the Boston Red Sox after the game was completed. The book initially told the player his wager was past-posted, even though it was made six hours before the May 28th game between Boston and Minnesota began. The book accidentally applied the start-time of the wrong game from a previous day when canceling the player's winning wager. When the player pointed out the book's error,
GlobetSport refused to fix the problem, citing rule 4.2: "
Globet reserves the right to refuse the whole or any part of any bet request for any reason". SBR is attempting to contact management on behalf of the player.
05.30.2009 12:08 AM
EZbets (SBR rating D-) management agrees to credit player for canceled winning bet on the 4th quarter of a regular season NBA basketball game. The details of the dispute were reported on SBR yesterday.
05.29.2009 08:33 AMEZBets (SBR rating D-) sportsbook voids $2,727 winning wager
EZbets voided a winning wager on the 4th quarter of a Denver Nuggets Basketball game.
EZbets and the
Sportsbook.com Group which services it, routinely offers NBA wager before each quarter. Management at EZbets says the wager was listed incorrectly, referencing the third quarter which was already completed:
Nuggets4Q
Trailblazers3Q
The player questions what the result would have been if his wager had lost. Player:
I placed a wager on the 4th quarter Nuggets vs Trailblazers OVER 48 (Bet ID 279316418)Risking $3000 to win $2727.27. The wager was graded as NO ACTION although the line was correct and posted after the end of the 3rd quarter. They claim the line was incorrect and posted as:
xxxNuggets4Q
xxxTrailblazers3Q
I have also lost wagers on the same game 1st half, 2nd quarter and 3rd quarter. ALL were graded as losing wagers for a total of about $4000 (they claim that all these wagers was posted correctly). Although it was posted as xxxTrailblazers3Q, the line was intended to be for the 4th quarter as there is the xxx in front of Trailblazers, also the time frame indicates that this wagers was for the 4th quarter total. If it was for the third quarter, it would have said xx instead of xxx as it was on my 3rd quarter wager which said xx. These guys know exactly that this should have been graded as a winning wager,but just deny it. They are the most dishonest sportsbook ever. this happened also several times with me grading winning wagers as NO ACTION IN THE PAST claimimg that it was a past posted, specially with the wagers to win a big amount of money. Please help me with this issue as soon as you can...
05.28.2009 10:55 PMSister books,
Sportsbetting.com, Racebook, and Win4Real confiscate player's
winnings and deposits
The player opened accounts at all three sportsbooks in June of 2008, depositing and playing consistently for five months. In November his accounts, which showed a profit of approximately $20,000, were frozen. The sportsbook cited a rule saying the player could only have an account at one sportsbook in the Sportsbetting.com Group. SBR has advised the sportsbook to pay the player for all wagers it booked since the player's funds were at risk. Bookmakers should have the ability to limit a player's action but should not retroactively void winning bets. Thus far Sportsbetting (SBR rating C-), Win4Real (SBR rating C-) and Racebook (SBR rating C-) have not agreed to pay the player for winning wagers, or even the winnings on the first of the three accounts joined. $9,500 in player deposits remain in possession of the sportsbook without an explanation, six months after closure. At the conclusion of this dispute, the Sportsbetting.com Group will be reevaluated. | Sportsbetting.com Discussions
05.27.2009 07:17 PMSBRforum: Pick 3 Baseball Handicapping Contest for month of June: Registration OpenThe Baseball Handicapping Contest will run from June 1st to June 30, 2009. Players can sign-up, and view prize and contest details
here.
05.26.2009 04:55 PMBet1128 (SBR rating D+) has credited over $150,000 to five players whose boxing parlay winnings where initially confiscated. The dispute was first report
October 28, 2008.
05.26.2009 01:04 PMEvebet (not rated) credits player for winning wager following yesterday's report on the canceled futures bet. Evebet players who had a wager canceled are asked to send details to
SBR. |
View forum discussion
05.25.2009 03:18 PMEvebet (not rated) voids player's four month old winning futures wagerI placed a bet on 12th January, 2009 for £200 at odds 2.60 on Manchester United to win the English Premier League (Soccer).
At the time they were quoting the best odds on the market for this and to be honest the odds quoted were quite generous but not ridiculously so.
The market was decided 24 hours ago in my favour and I should have seen returns of £520 to my account.
However, to my amazement the bet was cancelled immediately upon the result being known and the £200 stake returned to my balance.
If they feel they made an error on the line they should have cancelled it at the time but we are talking 4 months ago when placed.
The bet ID is 563XXX - for some reason in the text of the bet it shows Sunderland v Tottenham as well as Soccer - League Winner - Manchester United at 2.6 but this is just a transposed piece of text which happens on their site, I don't know why.
I also placed a bet on Real Madrid in March to win the Spanish League at odds 7.00 which was also decided yesterday - this bet was a loser and the odds for this were again slightly generous at the time but, unsurprisingly , this was treated as a lost bet.
SBR has emailed
Evebet asking why it has not honored the wager or credited the player for winnings at what it believes to be the correct market price. The player also complained that Evebet has not answered his emails on the matter.
05.24.2009 11:24 PM
VegasSammie added to the SBR Rating Guide at F under the GameCities Group
05.23.2009 11:39 PMBetCities and IrishGambling enter SBR Rating Guide at FThe sportsbooks are on a platform and turnkey service called
GameCities. Gamecities is a sub-licensee of
Futurebet. On Thursday SBR reported that a
BetCities player was robbed of his winnings. New victims are likely to come forward. SBR will investigate the small sportsbook company host and index related sportsbooks in the SBR rating Guide. GameCities tries to make money by offering a poor sportsbook product to website owners. After they sell the setup and service to new "sportsbook owners" support may stop or is very poor. Its parent company uses the same scam on larger players and has robbed its webmasters leaving them unable to pay their players. |
Fake testimonials from Gamecities.com:
05.22.2009 05:57 PMCanbet canceled 27 correlated NCAA football parlays on different games; downgraded to C+SBR has discussed the case numerous times with management in recent months.
Canbet states that their software has never accepted correlated parlays where the point spread exceeds 33% of the total, and that the
string of bets were accepted due to "operator error." Management also stated they believe the player was aware of this as he bet more than his average stake size and also deposited larger amounts to take advantage of these plays. Canbet:
Parlays should not have been offered on this game and were only offered on this game due to operator error. Company policy is to only offer such parlays when the point spread is roughly a third or less of the points total. The fact that the bets were not voided until after the match does not alter the fact that the parlays were accepted in error in the first place. Agreed, it is certainly not normal practice to detect such bets until after the event. Again, through operator error these bets were not detected prior to grading the event.
Canbet cites a rule that it claims supersedes the fact that the software allowed the wagers and graded them after the player's funds had been risked.
In the event that a line or price is put up in obvious error due to a human error by an employee, any customer wagers entered to take advantage of such error will be void.
The most applicable rule Canbet has for these wagers suggests that they were valid bets that are allowed.
Any multiple made up of more than one selection from the same event will be deemed a related contingency. i.e. Alan Shearer to score 1st & Newcastle Utd to win; Denver -7.5 pts and Denver to win the game. The only exception to the above is in North American sports where sides and totals can make up a multiple bet.
Canbet will remain under review as this and other disputes are discussed further and more is learned about Canbet's impending migration to its new platform and management.
International All Sports Ltd. sold Canbet last week to Yin Khing Investments Ltd. IASbet's rating will also be reviewed. | IASbet Ltd:
Canbet press release
05.21.2009 09:05 PMBetCities (not rated) confiscates player's winningsBetCities tells the player that it has decided not to service players from Greece and has retroactively voided his account activity. The player had won 297 Euros before being told his winnings would be confiscated and his deposit returned to him. BetCities has processed ten withdrawals to this player in the past.
Our company has made a new decision in which we are unable to process any transactions and will not be accepting any players from your geographic location. This decision was made due to many suspected fraud activities in the area. Due to this we will be refunding you all deposits made after your last withdrawal and closing your account.
05.20.2009 09:29 PMBet1128 (SBR rating D+) Confiscation update: On October 28, 2008 SBR reported that a group of
Bet1128 players had their winnings confiscated. SBR reviewed the dispute and stated that Bet1128 should pay the five complaining players their full winnings and confiscated deposits, totaling over $100,000. Bet1128 refused. The players brought their complaints to IBAS, an arbitration service advertised on Bet1128's homepage.
IBAS ruled in favor of the players, stating that Bet1128 should pay full the balances on each account. One player has subsequently asked for his $34,000 balance.
Bet1128 has thus far offered to pay him in installments of only $5,000 per week.
05.19.2009 03:24 PMWin4Real (SBR rating C-) to credit player for no-actioned proposition wagerSBR has contacted
Win4Real management about the complaint reported yesterday. The sportsbook's General Manager states that no-actioning the wagers was a mistake by the wagering department and all players who wagered the under 2.5 free throws will be credited.
05.19.2009 01:49 PMBodog Sportsbook (SBR rating B) adds LiveChat service. Players can view all sportsbooks that offer
LiveChat here.
05.18.2009 03:14 PMPlayer vs. Win4Real (SBR rating C-)
Win4Real offered a proposition wager on the total amount of free throws made by NBA basketball player, Aaron Brooks, in a single game. The player took the under on a total set of 2.5 free throws made. Aaron Brooks played in the game and did not make or attempt a free throw. The wagering ticket provided by the player shows only the stipulation that the player must play.
Win4Real, a sportsbook in the
Sportsbetting.com (SBR rating C-) Group, gave an illogical response to the player's complaint:
As per the update from our Grading department, the Free Throws under 2.5 indicates that Aaron Brooks should at least score below 2.5 but not zero(Under 2.5 indicates that the score must be less than 2.5 and Zero is not considered under 2.5).
You must have notice that Aaron Brooks did not score the Free Throws, which indicates that the score is Zero and hence the bet has been graded as Noaction.
SBR has inquired with management on the player's behalf. Bettors who were not paid on a bet of under on the total free throws by Aarron Brooks are invited to contact
SBR.
05.18.2009 11:10 AMMansion88 (not rated) pays player $680 for canceled bet
The players winning NBA wager was originally canceled because Mansion listed the wrong year for the match. Original May 10th:
Mansion88 (not rated), cancels player's winning wager after event because it listed the wrong year. On May 6th Mansion88 canceled a bettor's winning wager for 400 Pounds ($680 USD) on an NBA playoff game between the Boston Celtics and Orlando Magic two days after the event. The sportsbook claims that it had listed the wrong year, 2050, in the game time. The player was not notified of the cancellation until he asked why the bet had not been graded two days after the wager won. SBR will contact Mansion88 on the player's behalf. Players that wagered on this event at Mansion88 are asked to contact SBR at
Help@SportsBookReview.com.
05.18.2009 10:47 AMLas Palmas Group (SBR rating D+) players report being owed a total of $25,000 since February. One player is requesting payment by check. The two others are seeking bank wires. The bettors have also complained of a lack of email communication when inquiring about the status of their withdrawals. SBR has verified that other
LasPalmas players that have been waiting over a month have recently been paid. Verified payments were for lesser amounts in the range of $2,000. SBR has also confirmed a
$40,000 payment via book-to-book transfer last month.
05.17.2009 06:09 PM
SBR received four complaints that Canbet (SBR rating B+) is changing bonus terms and amounts after players accept and invest in the offers. Canbet has been downgraded from A- to B+ and will be reevaluated following further discussion with management.
Player: I telephoned Canbet a month ago just to check on the progress of wagering on my account and was informed by them that the terms and conditions of the bonus have changed - they have reduced the bonus to £160.00 from £200 and have advised me that i have to wager more than on the promo i signed up to. Essentially they are saying that i can have a lesser bonus (£160 instead of £200) and that i have to wager more than i originally thought.
Player: I've been caught up in the Canbet bait-and-switch of applying new terms retrospectively to existing bonuses. I have a £20 bonus I wish to withdraw, claimed several months ago under the old terms (straight forward rollover of deposit and bonus a few times). I've completed more than the original wager requirement required, yet I still have the bonus locked into my account, thanks to the new terms requiring all cash balance to be lost before the bonus is usable. Speaking to live chat they were adamant they could change the terms of existing bonuses as they wished
05.16.2009 11:47 PM
BetOnSportsWagers
enters the SBR Rating Guide at
F
BetOnSportsWagers.com is the fifth new EZ Sports Group
sportsbook to be rated since April. EZ Sports Sportsbooks has refused
to pay players for long shot winning wagers.
05.15.2009 11:01 PM
Three players complain of waiting at least 14 days for Moneybookers payment from Casineto (not rated). The sportsbook's users are upset that Casineto's website quotes 48 hours for processing of its main transfer method, Moneybookers, and has not answered email. The sportsbook stated that "technical errors" are responsible for delays. SBR will report on payment status next week. Casineto is a new sportsbook located in Costa Rica. The website lists a UK physical address which is a mail forwarding service in the UK.
05.14.2009 07:28 PMJazz Sports Group (SBR rating B-)
websites on day 2 of Denial of Service attack Players can contact the book by
calling 1-800-261-4075 or 800-809-3246. Jazz players can call to place wagers, receive account information and receive temporary websites.
05.13.2009 07:57 AMDimeLine Sportsbook (SBR rating D+) confiscating winnings and bonuses from winning players
Dimeline offered exorbitant bonuses up to 100% with a limit of $2,000 that attracted players in a UK-focused betting forum. The four players to report to SBR wagered well over six figures. The sportsbook took notice of the play and lowered their betting limits. After the players continued to win, their accounts were frozen. The sportsbook claimed that using a line comparison service, similar to SBRlines.com, made the players
nonrecreational and ineligible for the bonus given. Dimeline's line manager labeled bets on their soft lines (lines that are late to update along with betting market leaders such as
Bookmaker (SBR rating A+) and
Pinnacle (SBR rating A+) ) as "steam plays." Three of four of these players came from the same website but are unique accounts that have wagered from their individual locations. DLS has proposed paying the players half of their winnings rationalizing that they had double the funds to work with at the start of the account. All bonuses, despite amount rolled over, will be removed. Four Dimeline players had their accounts disabled and over $36,000 has been frozen since
late April and early May. Dimeline was downgraded from C- to D+ and will be downgraded further if the book maintains its decision not to honor all winnings. Dimeline has been dowgraded from C- to D+ |
View player's report
05.12.2009 10:52 PMTotesport vs. Player: IBAS finds in favor of sportsbookOn
1/29/2009 SBR reported on a player's
ToteSport complaint. The sportsbook had changed the player's winning wager, making it a losing bet.
Totesport (SBR rating B-) gives player wager he did not place
On
January 17, 2009, a player wagered 125 Sterling on Wolverhampton +1
goal at the price of +433. After Wolverhampton covered, he found an
email from Totesport telling him there was an
"input error," commonly referred to as a "bad line" when talking about
American sports. As a result of this "error" Totesport reversed the spread, changing his winning wager into a losing one. Totesport's
terms and conditions allow it to adjust prices, but not spreads. When
confronted with this fact by the player, it would not cite a rule
allowing it to take this action. Totesport would not discuss the issue with SportsbookReview.
IBAS reviewed the dispute between the player and Totesport, and ruled in favor of Totesport. In its ruling, IBAS did not consider whether Totesport's rules allow it to alter the spread in a pending wager. IBAS states it is an independant third party organization servicing the UK gambling industry. IBAS stands for Independent Betting Adjudication Service. |
IBAS Opinion
05.11.2009 08:57 PMRacebook (SBR rating C-) tells Sportsbook Review it has returned $1,000 in confiscated funds to player. The refund represents a deposit made to Racebook.com in 2008. The sportsbook originally told the player that the funds were not returned because he broke the rule of having more than one account within the
Sportsbetting.com Family of sportsbooks. The player had accounts at sister books
Sportsbetting.com (SBR rating C-) and
Win4Real (SBR rating C-) that were in good standing and inactive. SBR is seeking more information on why the deposit was not initially returned and if there were other non-bonus funds in the account. SBR will reassess Sportsbetting.com after pursuing further details from the company.
05.10.2009 11:27 PMMansion88 (not rated), cancels player's winning wager after event because it listed the wrong year
On May 6th Mansion88 canceled a bettor's winning wager for 400 Pounds ($680 USD) on an NBA playoff game between the Boston Celtics and Orlando Magic two days after the event. The sportsbook claims that it had listed the wrong year, 2050, in the game time. The player was not notified of the cancellation until he asked why the bet had not been graded two days after the wager won. SBR will contact Mansion88 on the player's behalf. Players that wagered on this event at Mansion88 are asked to contact SBR at Help@SportsBookReview.com.
05.09.2009 11:13 PM
PhillyCasino enters the SBR rating Guide at D-. PhillyCasino.com is one of many sportsbook brands from slow-paying Costa Rica-based sportsbook group,
Goto Entertainment. Goto's newest sportsbook website targets bettors in
Pennsylvania.
05.08.2009 11:27 PMSportsbook.com Group management provides wagering ticket to resolve two month old Iwager (SBR rating D-) dispute. The sportsbook
initially refused to allow the player or SBR to view the wagering ticket for a deleted winning wager. Iwager claimed the wager was on a betting offer that should have expired when the game began while the player insisted that he wagered on an in-game bet. The wagering ticket shows it was not an in-game bet and was justly canceled by the sportsbook because the bet was placed well after the game was underway.
05.07.2009 11:32 PMRacebook (SBR rating C-) confiscates player funds
The player deposited $1,000 and won an additional $200. The sportsbook told the player that because he previously had an account at sister sportsbooks
Sportsbetting.com (SBR rating C-) and
Win4Real (SBR rating C-) he is not eligible to have an account at Racebook.
Racebook has confiscated his deposit and winnings citing their terms and conditions which state that accounts at more than one Sportsbetting.com Group book are not allowed. The player states that his accounts at
Sportsbetting.com and
Win4Real are in good standing and are inactive. Racebook.com's betting limits were not exceeded. SBR Dispute Manager Lou has asked the sportsbook to address the confiscation claim of both deposits and winnings. On May 5th,
Racebook sportsbook agreed to credit a different player for deposited funds confiscated in 2008.
05.06.2009 11:19 PM
BasketballBettingGames enters the SBR Rating Guide at F
BasketballBettingGames.com is the fourth new EZ Sports Group sportsbook to be rated since April. EZ Sportsbooks have stiffed users on large winning wagers. SBR will continue to identify and warn players about EZ Sports-hosted books.
05.05.2009 01:22 PMWin4Real and Racebook.com (SBR rating C-) agree to pay player for confiscated deposits totaling $800 The dispute over the winning wagers continues. SBR is seeking more information about the bets and the date the cited rule was added to the Sportsbetting.com Group's websites. The original complaint was reported April 29th:
Win4Real (SBR rating C-) and Racebook.com (SBR rating C-) confiscate player's deposits
The
sportsbook management states it applied the punishment after the
player's limits were lowered at a third book in the family, Sportsbetting.com (SBR rating C-).
The bettor had an account at Sportsbetting.com, had his betting limits
reduced, and subsequently deposited and won at both Win4Real and
Racebook. The player was aware that he could make similar bets at
Win4Real and Racebook and placed the same wagers for different amounts
at all three sportsbooks in a three day period. The amount risked per
play exceeded the limit given to him at Sportsbetting.com. SBR has
asked Sportsbetting.com to return the player's deposits of $800. SBR's
position is that the sportsbook should not benefit from the player's
actions.
The Sportsbetting.com family of books currently has a
rule stating that only one sportsbook within the book's family can be
utilized. SBR will address the secondary issue of if the sportsbook
had this rule in place when the player made these deposits. He won
$6,400 in wagers that were not honored. Under normal circumstances a
sports betting company with multiple brands is expected to honor all
wagers before identifying a player it does not want to service at its
sportsbooks.
05.04.2009 08:22 PMSportsInteracton (SBR rating D+) revisiting past complaintsSportsInteraction, also referred to as SIA, has agreed to reassess its position on three cases SBR previously addressed with management almost two years ago. The most recent complaint involves a case of winnings confiscation, reported in
July of 2007. SportsInteraction has since allowed SBR to assist with its terms of service and rules in an effort to avoid similar disputes in the future. SIA players have submitted positive feedback over the last year and have argued that the SBR rating of D+ is too low. SBR will reevaluate SportsInteraction after these disputes are addressed once again. Players with a complaint or feedback are invited to contact
SBR.
05.04.2009 10:14 AMHeroesCasino (SBR rating C-) tells SBR they have a backlog of payout requests. The new sportsbook states that many of their casino players requested their funds after their casino software provider ended its relationship with the sportsbook, leaving the book in search of a new casino product. The business relationship ended after a
player was accused of cheating the casino by using tools to count cards. HeroesCasino blames the account verification process as reason for the delay and says that all withdrawals will be processed in the order they are received. SBR currently has five slow-pay reports. Heroes is unable to give players an estimate for when they will receive payment. SBR will monitor payout requests closely.
05.03.2009 11:26 PMSCAM ALERT: AlohaSportsbook enters the SBR Rating Guide at F. Aloha Sportsbook is the latest new sportsbook from former owner, Robbie AKA Zach, of failed stiff book
Apex Sportsbook (SBR rating F). Robbie recently started
recommending his own book through his fake rating sites AskTheBookie.com and A1-Sportsbook.com.
Aloha sportsbook, is the number one internet sportsbook. A1-Sportsbooks.com is proud to recommend Aloha Sportsbook for internet sports betting. Read our review of Aloha Sportsbook at A1-Sportsbooks.com. AsktheBookie recognizes Aloha Sportsbook as a trusted internet sports betting site.
05.02.2009 03:43 PMYower.com downgraded from C- to D+. The sportsbook was formerly hosted by
WWTS (SBR rating C+) before WWTS was acquired by
Bodog Sportsbook (SBR rating B). Yower is now a turnkey sportsbook under the BetEZ Group. SBR is currently attempting to assist a player who was scammed by an individual using the BetEZ pay per head service. BetEZ customer service is not familiar with the Yower.com site that it hosts or its promotions and rules.
05.01.2009 04:47 PMScam Alert: Beware of SBGglobal (SBR rating D-) Kentucky Derby Bonus OffersSBG Global is emailing players with deposit bonus offers of up to $6,000. The offers that seem to good to be true, might be. SBG recently stole players' winnings on the
Formula 1 World Championships. Players made valid wagers on a driver at 70-1 that were canceled and replaced with an offer of the same bet at odds of even money. Offering high odds on future bets without the intention of honoring the wager is a common scam. It allows a sportsbook to take a lot of action on an event and upsetting only a small percentage of those who wagered on the race.
04.30.2009 07:34 PMIwager (SBR rating D-) cancels player's wagers; blocks account history The player made winning in-game NBA wagers. Iwager canceled winnings of $3941, claiming the wagers were not for live in-game wagers, but were all past-posted bets that were offered accidentally while the game was taking place.
Iwager closed the player's account, and refused to allow the player or SBR to view the wagering ticket which would reveal whether the bet was a past-posted play or a valid in-game bet. Iwager is a licensee of the
Sportsbook.com family,
Jazette Enterprises Ltd.
04.29.2009 06:20 PMWin4Real (SBR rating C-) and Racebook.com (SBR rating C-) confiscate player's deposits
The sportsbook management states it applied the punishment after the player's limits were lowered at a third book in the family, Sportsbetting.com (SBR rating C-). The bettor had an account at Sportsbetting.com, had his betting limits reduced, and subsequently deposited and won at both Win4Real and Racebook. The player was aware that he could make similar bets at Win4Real and Racebook and placed the same wagers for different amounts at all three sportsbooks in a three day period. The amount risked per play exceeded the limit given to him at Sportsbetting.com. SBR has asked Sportsbetting.com to return the player's deposits of $800. SBR's position is that the sportsbook should not benefit from the player's actions.
The Sportsbetting.com family of books currently has a rule stating that only one sportsbook within the book's family can be utilized. SBR will address the secondary issue of if the sportsbook had this rule in place when the player made these deposits. He won $6,400 in wagers that were not honored. Under normal circumstances a sports betting company with multiple brands is expected to honor all wagers before identifying a player it does not want to service at its sportsbooks.
04.29.2009 02:11 AMGold Victory (SBR rating F) no-pay complaints fill the SBR mailbox. No new informatin is offered from the sportsbook. Gold Victory's standard email response is: All the information that is currently available is present in our website goldvictory.com. We are working with the Lotteries and Gaming Authority of Malta (LGA) to amend the situation. Once we correct this situation all customers will be paid out and informed via email. Sportsbook Review now has over 40 Gold Victory, including sister site KickBets (SBR rating F), complaints that refrence deposits of over 100,000 USD. One invidivual player is reporting a balance of 24K USD. SBR is seeking information from Malta Gaming Authorities.
04.27.2009 11:45 AMBetPhoenix (SBR rating B) tells SBR they are doing book-to-book transfers with
Matchbook (SBR rating A). BetPhoenix says players must call in to make the request and may move their balance to and from
BetPhoenix. Incoming funds will have a two time rollover requirement.
Matchbook has a one time play-through requirement on incoming funds.
04.26.2009 11:01 PMIndyCasino enters the SBR
rating Guide at D-.
IndyCasino.com is one of many
sportsbook brands from slow-paying Costa Rica-based sportsbook
group,
Goto Entertainment.
04.25.2009 11:05 PMSBRforum's Free Handicapping Tournament Registration OpenThere are still spots open to fill the field of 64 in the next Handicapping Tournament at SBRforum. $1650 in prizes will be awarded. Posters who make it to the Elite Eight will finish in the money. |
Contest details and registration
04.24.2009 11:06 PMSCAM sportsbook Houstonbet (SBR rating F) adds new website VietnameseSportsbook.com
Houstonbet, which is soliciting deposits from Vietnamese speaking bettors, has added a new website, VietnameseSportsbook.com. The original website, Houstonbet.com is hosted at Evo Data Processing, the service provider known for owning stiff sportsbook, Lazerwager (SBR rating F).
04.23.2009 11:03 AMWSEX lowered from A- to B+. The rating change represents a lack of adequate financial processing resources resulting in delays. SBR continues to rate
WSEX as financially strong and the sportsbook is in position to reclaim a spot on SBR's list of top sportsbooks once processing issues are addressed. Some players have reported delays of two months before receiving payment.
04.22.2009 01:23 PMSBG Global (SBR rating D-) cancels futures wagers on Formula 1 World ChampionshipsThree players wrote SBR with similar complaints. Each player had wagered on Jenson Button to win the Formula 1 World Championship at the odds of 70:1. At the time these wagers were placed the betting market, including
Bookmaker (SBR rating A+),
The Greek (SBR rating A+) and
Betfair (SBR rating A+), was offering similar betting odds. SBG waited until Jenson Button won the first two Formula 1 races, voided the wagers, and offered to reinstate the bets at 10:1. SBG is wrongly applying the "gross or obvious error" rule to these bets. The line was not offered in error.
SBGglobal bettors are victim of outright theft. This sportsbook has a long history of cheating players. SBG management would not discuss the cancellations with SBR.
04.21.2009 05:35 PM
888Viet & Shengyhidc enter the SBR Rating Guide at B. Both sportsbooks were created by First Fidelity, parent company of YouWager (SBR rating B), after the Vietbet Group ended its partnership and moved its Asian-facing business. The sportsbooks cater to bettors who speak Vietnamese and Chinese.
04.21.2009 07:49 AMBodog (SBR rating B) regains possession of website domain, Bodog.comBodog was forced to change its main website from Bodog.com to Bodoglife.com in August of 2007 due to a patent dispute case.
Bodog business partner, Morris Mohawk Gaming Group, settled the patent dispute which it states will result in the domain back in use in the "coming weeks." |
Bodog.com press release
04.20.2009 03:22 PM
Wagerstreet (SBR rating B+) experiencing technical difficulties. Users can access the website at backup url www2.WagerStreet.com. The sportsbook expectects www.wagerstreet.com to be available again shortly.
04.17.2009 09:25 AMHeroesCasino agrees to pay player frozen casino winningsHeroes tells SBR they have come to a financial agreement with their casino software provider that will result in the player receiving his full balance directly from the software company, Galewind Software. Heroes and Galewind Software have also agreed to end their business relationship. The player originally requested a withdrawal on December 6th but was denied. Heroes stated that the player used software to exploit flaws in its casino software (
SBR initial report) and would need to consult with third parties to verify.
Heroes was unable to offer evidence of wrongdoing but concluded that card counting software was used and the winnings should not stand. Settlement offers were later discussed. SBR will update report when the player receives his check for $34,748 in winnings.
04.16.2009 08:47 PM
Gold Victory (SBR rating F) no-pay complaints filed at faster pace as players take notice of new website notification and SBR reports. GoldVictory's website now states: We regret to inform you that for the time being all Sportsbook and Casino games have been suspended temporarily. We are working with the Lotteries and Gaming Authority of Malta (LGA) to amend the situation. Once the situation is amended, all customers with pending withdrawal/s will be paid out. Any updates regarding the situation will be posted here. Our sincerest apologies for the inconvenience.
It is common for Malta-licensed sportsbooks to work on payment plans with the Lotteries and Gaming Authority but it is rare that players receive their full balance as a result.
04.15.2009 08:56 PMGoldVictory (SBR rating D-) Sportsbook off-lineThe sportsbook's website currently states
"We are currently updating our servers. The website will be temporarly
unreachable. As soon as the update is finished, it will be up and
running again.'' Odds are high that players will never be able to log in to their Gold Victory account again.
| Player discussion
04.15.2009 04:41 PMLas Palmas Group pays two owed players. Both players have been waiting for payment since February third. One of the two, an
eHorseX (SBR rating D+) player, received payment of $40,000 via transfer to
Bookmaker (SBR rating A+). A third player reports waiting for funds since March. Once payment is sent, the Las Palmas Sportsbook ratings may be reassessed. |
Discussion
04.14.2009 09:56 PMGoldVictory (SBR rating D-) removes most sports markets
The no-pay sportsbook has removed all daily betting options, including soccer, with the exception of snooker. Players should continue to pursue their funds and document current balances with account screenshots. SBR has received no-pay complaints from players owed since February. Gold Victory complaints total approximately $40,000. In March the sportsbook made a cryptic statement (below) suggesting the company was dealing with ownership issues or possibly attempting to sell to another bookmaker.
GoldVictory 3/31/09:
Kindly note that goldVictory will be in position to supply specific information in the coming days. During this stage any information may be used on forums to cause further alarm which is unnecessary. goldVictory assured each client that all payments will be processed according to the order they where received and that all payments will be processed without any exception. goldVictory is sorry for the delay and for the trouble that may caused to SBR but at this stage it is inevitable.
04.13.2009 06:42 PMSCAM Update: Houstonbet (SBR rating F) hosted and serviced by same operation that owned stiff sportsbook,
LazerWager (SBR rating F). Both sportsbooks were hosted by
GPS Global SA. GPS has a Vietnamese-speaking staff that hosts sites such as 6868sp.com. | Read more about no-pay sportsbook
Lazerwager.
04.12.2009 07:12 PM10Bet (SBR rating C) continues to have problems offering erroneous lines10bet blamed a loss of internet connection in its office for taking wagers on outdated lines in live snooker betting. Line management states they needed to change the wagers to reflect the updated game status but could not. Live betting errors are not uncommon due to high volume of opening and closing of markets within an event. 10bet states the payout on the line was roughly four times higher than it should have been.
04.11.2009 01:47 PMSCAM Alert: New fraud sportsbook Houstonbet targets Vietnamese-speaking players
Houstonbet is a fly-by-night sportsbook using customer lists stolen by former employees at legitimate sportsbooks to target Vietnamese-speaking bettors. They offer large bonuses without the intention of paying winners. One player won $19,000 and was denied his withdrawal before his winnings were confiscated. Houstonbet stated the winning bets were invalid because he used more than one computer IP address. Houstonbet does not have rules restricting computer usage by the player and has not cited any other player violations.
04.10.2009 10:10 AMCarib Sports (SBR rating B) under Denial of Service attack
Carib Management:
Sadly, our customers have been unable to use the website since yesterday at 5:00pm EST. We are under a DOS Attack and our technicians are working diligently to rectify this problem and restore our services. To our customers, we apologize sincerely for the inconveniences they are experiencing.Carib tells SBR that players can call for account and balance information and they will be able to take hand tickets beginning at 1:00pm EST if the site is not fully functioning at that time.
Carib's phone number is 1-800-611-7000; email is
HelpDesk@CaribSports.com.
Update 12:15 PM: Carib management states the matter has been addressed and players can use the website. Players who experience any errors with the book's banking page today are asked to call the sportsbook.
04.09.2009 11:52 PMHighRollerSportsbetting enters the SBR Rating Guide at F. HighRoller is the second new EZ Sports Group sportsbook to be rated this week. SBR expects to identify many new sportsbooks from scam operation EZ Sports this month. The group has used a new batch of website domains to hook players through search engines and is offering a turnkey program for new bookmakers.
04.07.2009 07:15 PMCongratulations to SBRforum poster Pajda, winner of the first SBR Poker Series. Pajda qualified for the final event with a 4th place finish from poker tourney IV, which had 176 entrants. Pajda’s performance earned cash prizes and 12 leaderboard points. The 12 points were enough to secure a seat in the final championship event. Pajda beat out the other top 24 point earners netting him an 8-seat premium Bodog poker table valued at $2,500, and cash prizes at Bodog (SBR rating B).
Congrats to all posters who made the final Poker Championship event and those who made the final table: Pajda, Kindred, ijustwant2bepaid, aznimportboy, Milwaukee Mike, Shhnake, Diogee, sg1limits, 1E1, and Barelyknower.
04.06.2009 12:06 AMSCAM Alert: Bet506 Sportsbook enters the SBR rating Guide at FBet506 shares phone numbers with multiple sportsbooks in the
EZ Sports Group. The sportsbook recently launched an email marketing campaign offering 25% bonuses and free half point promotions. Players are advised to avoid Bet506 and affiliated sportsbooks.
04.05.2009 09:35 AMBoyleSports (not rated) website down past 24 hours. The sportsbook website displays a message apologizing for inconvenience caused during "essential maintenance." Players can log in to their sportsbook accounts using the sportsbook's Spanish language website
http://es.boylesports.com.
04.04.2009 07:42 PMSBR Forum Posters' poll: Top 5
Sportsbooks - March 2009
During the month of
March posters
were asked to list their Top 3 Sportsbooks. Six points were
awarded for the first choice, four points for second place and three
points for third. Only voters with 25 or more posts were
counted in the final tally. Congratulations to the Top 5 point earners
including
BetJamaica (SBR rating A+) which took over the top position from
Matchbook (SBR rating A). This was SBR's first poster's poll of 2009 (
August 2008
results).
1. BetJamaica 251 total points
2. TheGreek Sportsbook 217 total points
3. 5Dimes 181 total points
4. Matchbook 159 total points
5. Pinnacle Sports 148 total points
Complete Results
04.03.2009 09:43 PMMexicoCasino enters the SBR rating Guide at D-. MexicoCasino.com is one of many sportsbook brands from slow-paying Costa Rica-based sportsbook group,
Goto Entertainment.
04.02.2009 10:39 PMBest Baseball Sportsbooks Chart updated for 2009 MLB Season SBR’s
Best Baseball Sportsbooks List shows which sportsbooks offer a 10 cent money line, where the money line price breaks, as well as the following:
Reverse Run Lines
5 Inning Lines
Grand Salami Totals
Team Totals
Reduced Juice Totals
Players can search for the best baseball odds on each game in real time at
SBRlines.com.
04.01.2009 06:43 PMPoker Pro Jean Robert Bellande to compete in tonight's SBR Poker Tourney
Ten SBRforum posters will win cash prizes in tonight's tourney which begins at 9pm EST. Knock out JRB for an additional $200 in prizes! New poker players can still finish high enough to win the points required to make the top 25 earners list. The top 25 poker players earn an entry to the Grand Prize Tourney, Saturday, April 5th. |
Register
03.31.2009 11:50 PMGoldVictory downgraded to D; sportsbook's response to complaints suggest internal business issues
Gold Victory's latest response is typical of a slow-paying sportsbook that is searching for investors and/or is for sale. Payout complaints continue to arrive daily.
GoldVictory:
Kindly note that GoldVictory will be in position to supply specific information in the coming days. During this stage any information may be used on forums to cause further alarm which is unnecessary. GoldVictory assured each client that all payments will be processed according to the order they where received and that all payments will be processed without any exception. GoldVictory is sorry for the delay and for the trouble that may caused to SBR but at this stage it is inevitable.
03.30.2009 06:00 PMTourney #3 in SBRforum's March Madness Free Poker Series begins in two hours
Ten SBRforum posters will win cash prizes. New poker players can still finish high enough to win the needed points to make the top 25 earners list. The top 25 poker players earn an entry to the Grand Prize Tourney, Saturday, April 5th. |
Register
03.29.2009 09:42 PMGold Victory (SBR rating D+) states it is unable to fill four week-old withdrawal requests. SBR has been contacted by 14 players concerned that they have not yet been paid by GoldVictory.com. Five of these players submitted withdrawal requests in the first few days of March. The second group emailed SBR complaining that they have not received information on withdrawal requests submitted mid-March. GoldVictory.com lists payout times at 48 hours for Neteller and Moneybookers, the e-wallet methods used by all who submitted complaints. Alternate payout methods have not been offered. SBR has contacted Gold Victory multiple times this month but the book has not addressed its current issues as it has in the past. Gold Victory told some players via email that a "backlog" in withdrawal requests was the reason behind the delay. The vague response leaves players wondering if some type of administrative action is delaying the processing of payment or it the sportsbook simply does not have the funds in its e-wallets. Moneybookers and Neteller can be normally be processed instantly by books servicing only non-US players. The sum of money owed to these players is over 15,000 euros.
GoldVictory also owns Martial Arts betting site,
Kickbets (SBR rating D+).Gold Victory's standard response to players: Thank you for your email. Please note that at the moment we are still caught up with a backlog of requests, which we are trying to process as soon as possible. We will inform you via email when your payment has been released. Thank you for your understanding in this matter.
SBRforum:
GoldVictory Discussion
03.28.2009 03:44 PMPlayers report BetUS and Tout collaborating on Scam: SBR investigatesSportsbettingchamp.com, a website promoting pro capper,
John Morrison and the "
John Morrison Chase Betting System”, is working with
BetUS (SBR rating C-) to scam players.
How the scam works: When players sign up with BetUS through the Sportsbettingchamp.com website, BetUS identifies that player as a “Chase system” referral. When that player wants to make a play
released by the tout, BetUS deals a unique, higher-priced line on that game for that specific player. It is similar to a grocery store changing price tags after they find out what you were sent to purchase.
For example, on March 23, 2009, the “Chase system” told the players to bet on the Los Angeles Clippers. BetUS and most books were offering a spread of +15 for this game. Most BetUS players, including those referred to BetUS through other
professional handicapper websites received the fair line of +15. Players who were referred to BetUS from the Sportsbettingchamp's website were offered a line of +13.5.
Other recent examples of dealing inflated lines only to the tout’s subscribers include:
March 7, 2009: Golden State Warriors +6 (vs +8)
March 3, 2009: Toronto Raptors +6.5 (vs +8)
March 1, 2009: Toronto Raptors +4.5 (vs +6)
February 24, 2009: Charlotte Hornets +5.5 (vs +7)
In every case, the alternate line is only on games released by the tout, and always hurts the player following paying for the pick. The BetUs customer essentially pays much more than he or she realizes. BetUS’s tactic of moving the line against these players means that instead of charging the normal -110 for these wagers, BetUS is effectively charging these players -140 – four times the usual bookmaker commission.
Players are advised to use caution following any tout that suggests you use a particular sportsbook. SBR has received many complaints over the years involving touts that gain the bettor's confidence before taking part in various sportsbook scams.
03.27.2009 11:20 PMTourney #3 in SBRforum's March Madness Free Poker Series: March 30thTen SBRforum posters will win cash prizes. New poker players can still win enough points for a chance to make the top 25 and the Grand Prize Tourney Saturday, April 5th. Congrats to Posters LVHerbie and HungQver who won the first and second poker tuorney in the series. |
Register
03.26.2009 12:31 PMBetJoint (SBR rating C) players moved to Bookmaker (SBR rating A+).
Players can log into their account at Bookmaker.com with their normal BetJoint user ID and password. Bookmaker management tells SBR they expect to have the BetJoint website working on their servers shortly. Condition of
Bookmaker taking over
BetJoint player balances is a 3 time play-through (rollover) of player funds.
03.25.2009 10:10 PM
SBR has received three slow-pay complaints from GamblersPalace (SBR rating C) players. Each reports the sportsbook failing to pay on quoted dates and has not answered player questions regarding new payment dates.
Player: I have noticed in the forum that players are having issues with Gamblers Palace payouts. I would also like to make a note of my problem. Just before the Superbowl, they declined to take any more action from me. They “promised” that my funds would be returned to my Neteller account within 2 weeks. Nothing has happened – most recently they have asked if I will accept a bankwire, but nothing has come of that either. I have approximately $6,000 in my account there.
03.24.2009 10:25 PMSportsbook.com (SBR rating D-) backtracks on plans to repay balance confiscation victims
SBR provided Sportsbook.com with account information for players, who were cheated over the past two years, in hopes that new management would follow through with plans to pay users back for stolen funds. Although some managers at Sportsbook.com want to see this debt cleared, Sportsbook.com tells SBR that board discussions have stalled and there are currently no plans to pay owed customers. SBR estimates Sportsbook.com and
sportsbooks that the group service stole over $500,000.
Forum:
Sportsbook.com Reopens Cases |
SBR: Sportsbook.com |
SBR: Correlated parlay confiscation
03.24.2009 12:21 PMShortly after SBR's
report earlier this month,
24SportsWeb (SBR rating C-) paid player in full via sportsbook transfer to
BetCRIS (SBR rating A+). The player was owed $6,000 for eight weeks.
03.23.2009 10:38 AMbwin (SBR rating C-) agrees to credit 2nd player for canceled wagerThe sportsbook credited the player in the form of a bonus and did not credit all players for winning wagers that were placed after the scheduled start time yet before the game began. These bettors should continue to write to SBR. Any
bwin players who have a losing wager that was placed even one minute after the book's listed post time, are also encouraged to contact
SBR.
03.22.2009 11:09 AMSBRforum's March Madness Poker Tourney begins tomorrow SBRforum posters will compete in tomorrow's tournament for cash prizes and the right to be eligible for the main event tournament , April 5th, with over $3,500 in prizes. The first of four events in the series begins tomorrow at 9:05 pm. Players can view prizes, scoring details, and sign-up information
here.
03.21.2009 11:25 PMNew bwin (SBR rating C) player reports canceled bet after win; bwin cites bet being placed three minutes after post time
Player: I have read about your follow-up in a case with a cancelled NBA wager with Bwin, and I am in a similar situation. On the third of march, I placed a wager on Jazz-Raptors for the 1st half total, at 17.33 CET. The ticket nr is 1PTBL1L5EX. The ticket should be a winner, but Bwin cancelled, claiming that it was placed too late, and the game had started at 17.30. But I know Pinnacle had this line open even two minutes after I placed the Bwin bet. I wrote to Bwin two times, complaining, but they wouldn't honour the wager. They actually first graded it as a winner, then they cancelled long after. I can't remember exactly how long, but no less than 6 hours, maybe more. I remember logging in to my account the day after the bet had been settled, and wondering about my balance. I checked my statement, and found that they had altered the ticket, changing it from a winner to a cancelled ticket. I hope you can help me in this case, as it seems you have been able to help another player in the same sort of situation.
Previous
complaint, reported 3/17/2009, resolved with credit for player's winning bets.
03.20.2009 07:39 AMeHorse (SBR rating C-) players report payments; large winner waits indefinitely
On March 6th, eHorse, part of the LasPalmas Group (SBR rating C-), states the player's withdrawal will be processed in two weeks. On March 16th, ehorse stated the player will not have his $40,000 withdrawal as he was initially told. The player is told payment will be delayed until "early April". eHorse concedes that the size of his winnings is playing a role in his place in the queue. Both SBR and the player have asked Las Palmas to show the player good faith and provide a partial withdrawal of the size other players are currently receiving. The player has offered to accept a roll-over following a transfer to Bookmaker.com (SBR rating A+). eHorse declined and alluded to sendng a "partial payment" early next month. The player continues to ask for a portion of his funds to be sent to Bookmaker or via bank wire now and asks for details about how much he will eventually receive and when.
03.19.2009 09:07 AMFree NCAA Bracket Contest Open until 12:15 ESTMarch Madness kicks off shortly after noon today but there is still time to submit your NCAA Bracket selections. SBRforum is hosting a free March Madness Contest, sponsored by
Justbet (SBR rating B+), with $5,000 in prizes up for grabs. Register and enter your brackets in minutes. |
March Madness Brackets ContestFree March Madness Poker SeriesSBRforum members are invited to register for the first Annual March Madness Poker Series with over $5,000 in prizes. Players are invited to take a seat at the
Bodog (SBR rating B) poker tables to win cash prizes in each of four events to that will take place between the rounds of the NCAA Tourney. Poker contestants in each of the four events will also accumulate points. The top 25 point earners will compete in a fith and final poker tourney for cash and a top-quality poker table, valued at $2,500. |
March Madness Poker Series
03.18.2009 11:57 PMbwin (SBR rating C) credits player for canceled winning wagers. SBR asks that bwin players who placed losing wagers on this game, or on any event, minutes after scheduled start time to contact
SBR.
03.17.2009 09:41 AMbwin (SBR rating C) refuses to refund confiscated NBA wager winnings (
3/12/09 report). During further discussion bwin changed its reason for canceling the bets from an "obvious line error" to leaving the game on the board after scheduled post time. bwin stated the player placed his wagers between one and five minutes after the game was scheduled to start. Canceling a winning wager after the game due to the fact that the sportsbook left the line up a few extra minutes is unacceptable. The practice allows the sportsbook to take wagers the player does not have a chance of winning. More importanly, SBR has shown bwin management that the game did not start until 8 minutes after the hour (
NBA odds history) which is common in the NBA. bwin owes this player funds for his winning wager. The sportsbooks rating is currently under review. Players are encouraged to report all wager grading issues to
SportsbookReview.com.
03.16.2009 10:37 PMBetDOS enters SBR rating guide at D-
BetDos is serviced by "Max," who formerly hosted and serviced scam sportsbooks
AtlantisBets and
DunHillCasino, and
owned and operated BetBones and
Premiumbettor. Max now uses his resources to service new sportsbooks--one being BetFirstClass (SBR rating D). BetFirstClass ownership was unaware of BetDos but the sportsbooks share the same IP address and database server. A username from one of the sportsbooks will also work on the other book's website. BetDos has not yet answered SBR's inquiries. As with all new turnkey sportsbooks, BetDos should be avoided.
03.15.2009 11:14 PMSBRforum's Free NCAA Bracket Contest Open
SBR forum posters can read contest rules, view scoring system, and then make their tourney selections now. The contest is free to enter. The top 10 scorers will receive $5,000 in cash prizes from contest sponsor,
Justbet (SBR rating B+). The first place winner receives $2,000 in their Justbet sportsbook account.
03.14.2009 08:44 PMAustraliaCasino enters the SBR
rating Guide at D-. AustraliaCasino is part of slow-paying Costa
Rica-based sportsbook group,
GoTo Entertainment.
03.14.2009 02:06 PM
724Sports (SBR rating C) email not functioning. Players should use email of parent company BetHorizon (SBR rating B-) customerservice@bethorizon.com.
03.12.2009 11:31 PMBwin (SBR rating C) cancels player's winning wager; wrongly cites "obvious error" rule
SBR's
NBA Odds history shows the line was not far from market value and shuold not have been canceled as an error. It is not uncommon for the sportsbook to make wagering and account errors. Poor customer service on the makes it extremely difficult for players to address bwin disputes. Bwin management routinely works with SBR when inquries are brought to their attention. The player's funds are expected to be returned to him.
On Sunday I placed a couple of bets on the NBA match between Orlando and Boston. I heard some news that Boston were resting Rondo and bwin were slow reacting to this news. The bets in bwin were on Orlando +4 and on the moneyline at 2.55. These odds and handicap had been the same all day long and most bookies had +4 or +3.5 orlando and I have bets in other bookies to prove it. By the time it started Orlando were still +2 so not vastly different from what i bet.
I noticed the next day that they had cancelled my wagers. They failed to send me an email telling me. When I enquired asking why they had voided my bets, I got some garbage about "an input error" along with a copy of their rules saying they are allowed to void such errors. This was no input error as they claim and was simply a standard move on team news that happens most days. I find their decision to void my bets grossly unfair.
03.11.2009 11:19 PM24SportsWeb (SBR rating C-) player waiting over 8 weeks for $6,000. Phone calls to the sportsbook go answered and emails have bounced. SBR is expecting a response from InstantActionSports (SBR rating C-) which hosts and operates 24SportsWeb.
03.10.2009 11:00 PM
Las Palmas (SBR rating C-) tells SBR three players who complained of three month withdrawal delays were paid just under $20,000 yesterday. The sportsbook tells SBR that an additional 25 players were also sent their withdrawals. February payout requests remain pending, however LasPalmas and eHorse (SBR rating C-) tell SBR that, though payouts are backlogged, players owed since December and January are now receiving their funds.
03.09.2009 07:48 PMQ: Hi, Do you know any place I can see reviews on betting sytems? thanks
A: SBRforum's Justin7 answers this question and more in this video about systems and buying handicapper picks.
03.08.2009 11:47 PMNew SportsbookUSA (SBR rating F) victims learn they will likely not be paidSBR continues to receive requests for help from players who are unaware that the sportsbook has owed other players for years. SportsbookUSA is owned by Futurebet Gaming which closed many of its hosted sportsbook brands, stiffing players and business partners in the process. A select few of the brands, namely D- rated BetOnUSA and
Oddsmaker, are now more than deposit-only sportsbooks. The two sportsbooks partnered with Futurebet in late 2007 shortly after it began shedding debt by stiffing sportsbook website owners it serviced. It then changed its official company name to Igaming Software.
SportsbookUSA player: I came across your contact info on a message board. I requested a withdrawal from sportsbookusa.com about a month ago and am getting no response and phone # appears to be disconnected. I have a cousin who works in the industry and he had told me quite awhile back that they were legit. I am concerened now though. Can you help?
03.07.2009 11:57 PMCrystalCasino enters the SBR Rating Guide at D-. The sportsbook is a sister site of
BetOnUSA (SBR rating D-) and hosted by Futurebet.
03.06.2009 08:56 PMBetEpic enters the SBR Rating Guide at C-. BetEpic is operated and hosted by
WagerWeb (SBR rating C). Epic is currently one of three sportsbooks operated by Costa Rica-based Wagerweb. The sportsbooks use ASI software. |
Wagerweb
03.05.2009 03:42 PMSBR confirms nearly $30,000 in payment to Las Palmas Group (SBR rating C-) usersThe sportsbook, which has owed some bettors since November, tells SBR it will send funds to other owed users this week and early next. Players who have a pending withdrawal are invited to report its status to
SportsbookReview.
03.04.2009 10:25 PM
Bet911 (SBR rating D) pays player who was owed $1,750 since January, 2008. As was the case last May, Bet911 stated it was under new management and would pay this player. Today, Bet911 provided the player with payment details. Barring further issue receiving payment, SBR considers this case closed. There are currently no other open disputes or claims against Bet911. SBR encourages all Bet911 players to report feedback.
03.03.2009 09:57 PMWagerUnit enters the SBR Rating Guide at D+. WagerUnit is the newest turnkey sportsbook to join the Safari Casino Group. The SafariCasino Group uses its own software called BTG Gaming which works much like its former software provider, Futurebet. WagerUnit and Safari are hosted in Curacao. SBR will reassess the sportsbook after website performance and processing methods are tested. The turnkey sportsbook currently handles its own customer support and financial processing.
03.02.2009 10:36 PMRegistration open for SBR Forum's annual College Basketball Bracket ContestAfter registering
here players will be able to submit their picks immediately following Selection Sunday. $5,000 in prizes will be given away. The free contest is sponsored by
Justbet (SBR rating B+).
03.01.2009 10:10 PMSBR Forum Posters' Poll Open: SBR posters invited to vote for Top SportsbooksThrough the month of March SBRforum posters are asked to cast their
vote for
the best bookmakers. Posters are invited to give their top three sportsbooks
with their highest rated book first. Six points will be awarded for the
first choice, four points for second place and three points for third.
After tallying up the final scores, the top five point earners will be
displayed at the head of the forum.
Vote here
02.28.2009 08:42 PMFiestabet (SBR rating C-) player confirms receiving payment of winnings that were initially confiscated. Last week
SBR reported on a player's complaint, submitted on February 3rd, that the bulk of his winnings were taken after he was found to be betting the same plays as a friend and fellow Fiestabet user. Fiestabet changed its stance February 19th and agreed to process the original withdrawal requests, which were executed this week. Fiestabet Sportsbook's rating has been raised from D+ to C-.
02.27.2009 10:26 PMGamebookers (SBR rating B-) player confirms receiving 851 Euros. Customer service initially told the play his funds were "seized" after he used foul language on multiple occasions.|
Gamebookers report
02.26.2009 10:49 PMBetUSA downgraded from B- to C+The sportbsook shares some of its processing with the
Sportsbook.com group, which hosts BetUSA. BetUSA management has been able to make alternate arrangements for players after checks have bounced and players complain of two month wait time.
Sportsbook.com (SBR rating D-) players report over 40 bounced checks in 2009. Other players report a five month wait for funds.
02.25.2009 10:41 PM
JonWood Gaming (SBR rating F) off-line
The former Futurebet sportsbook became a poker-only gaming site before going off-line this month. JonWood has apparently closed while owing at least one player.
02.24.2009 11:02 PMMDcasino enters the SBR
rating Guide at D-. MDcasino is part of slow-paying Costa Rica-based
sportsbook group,
GoTo Entertainment.
02.23.2009 11:01 PMGamebookers (SBR rating B-) agrees to pay player 851 Euros On 2/16/09
SBR reported that the sportsbook informed a player his account is closed and funds have been seized per "management's decision." The action was the result of repeated harassment and profanity directed at Gamebooker's customer support. Gamebookers states that it will pay the player in full and his account will remain closed. SBR to confirm payment.
02.22.2009 08:20 PMBet911 (SBR rating D-) pays player $1040 requested 14 months ago. The player has finally been paid in full. SBR is seeking confirmation from other owed players that they were also paid before reassessing
Bet911.
02.21.2009 07:59 PMCongratulations to SBR poster Blackbart: New 128 Man Tourney Champion!
Blackbart made it through seven tourney rounds to become Champion and take his share of the $4315 prize pool. The final 32 of 128 contestants all cashed in a piece of the prize. Congratulations also goes to runner up, poster bestplay2day and the rest of the final four, rounded out by jayc88 and aguy. Posters Robyn, Gm2022, Sharktank1, and Fearless completed the Elite Eight. | SBRforum Survivor Handicapping Contest begins Monday.
02.20.2009 01:32 PMFiestabet confiscates players' winnings citing circumvented limits; downgraded from C to D+Fiestabet has voided wagers placed in two accounts citing circumvented limits and claiming the two players wagered on many of the same plays at the same time. SBR has argued that the sportsbook should not have the opportunity to void wagers after the result. The sportsbook has no evidence suggesting the accounts are not operated by two valid account holders. SBR also stated that it is not uncommon for players to handicap games together or follow published plays, and the sportsbook is welcome to limit or close the accounts at any time. Fiestabet has also refused to pay the two players a split of the maximum wager allowed for one account. The complaint is not uncommon. Sportsbooks looking for reasons not to pay big winners have unjustly cited
syndicate play. | Poster discussion:
Fiestabet Huge Problem
02.19.2009 10:03 PMBetGolf enters the SBR
rating Guide at D-. BetGolf is part of slow-paying Costa Rica-based
sportsbook group,
GoTo Entertainment. SBR verified a $500 payment to an owed player from GoTo's
Enterbet (SBR rating D-) last week.
02.18.2009 10:31 PMBodog (SBR rating B) to reduce listed check withdrawal time tomorrowBodog Sportsbook tells SBR it will update its website stating that players can expect check withdrawals in 5-10 business days, down from the currently listed 10-15 business days. In 2009 players report receiving funds in an average of 4 days total.
02.18.2009 06:00 PM
IGsports (not rated) player bonus complaint
The sportsbook invited new players to wager on five spread bets risking a minimum £20 in an effort to obtain a £100 free-play on a live soccer match. The player fulfilled the requirements but was denied his free-play. IG Sport did not offer a valid reason for denying funds but cited "higher than expected demand" suggesting it did not want to keep its side of the bargain due to it being a poor investment. SBR continues to speak with the UK-based spread betting company. IGsport is a sister bookmaker of Extrabet.com and BinaryBet.com.
02.18.2009 02:53 PMSBR Posting Forum now formatted for Iphone and Google Android phones
Posters who are not automatically directed to SBRforum Mobile can use the drop down menu at bottom left of the forum to access the new website.
02.17.2009 12:47 PMGamblersPalace agrees to pay player for confiscated winnings of $117
The sportsbook
agrees to pay $117, in addition to the $120 in winnings already collected by the player. The book kept a portion of the players winnings, which were not won with the bonus, when he cashed out. GamblersPalace acknowledges that its stated rules need to be changed in order to prohibit the withdrawing of winnings when the player chooses to take a payout before meeting the betting requirements. SBR has suggested different policies for this situation such as not allowing players to withdraw early, and prohibiting the withdrawal of funds actually won by the bonus.
02.17.2009 12:05 PMLas Palmas Sportsbook Group (
Horizon 20)
states they are unable to pay large balance holders until the first week of March.
LasPalmas (SBR rating C-)
blames the delay on frozen funds that are scheduled to be released from the bank on March 2nd. Some players have requested their funds as much as seven weeks ago. Sister sportsbook BetToucan entered the SBR Rating Guide today at C-.
02.16.2009 08:26 PM
Player vs. GameBookers (SBR rating B-)
Gamebookers lowered a players wagering limits. The player sends a profanity laced email in protest and requests a withdrawal of 851 Euros on 2/9/09. On 2/10/09 the player sends a new obscenity-filled email to the Gamebooker's cashier, calling them thieves and demanding his funds. Later that day the player is informed that his account is closed and funds have been seized per "management's decision." SBR is currently attempting to contact parent company Party Gaming management and will update this report.
02.16.2009 03:29 PMCongratulations to poster Jayc88 who lead his team,
Team Final 4, to win SBRforum's Survivor Team Contest. Jayc88 was able to take the win by cashing in on five consecutive plays. | New team contest
signup open | Win $2,500 on March's NBA
On the Money Contest.
Join Here
02.15.2009 10:56 PMBet911 (SBR rating D-) states it will pay players, two who were owed since early 2007 and 2008. The sportsbook blames its payout issues on poor investments by its company and states it has recently been able to liquify assets.
Bet911 also states it has already paid one player who was attempting to collect his funds through installments. SBR will monitor payouts and adjust Bet911's rating accordingly. Players who are owed are asked to contact SportsbookReview immediately.
02.14.2009 12:20 PM
GamblersPalace (SBR rating C) confiscates $117 player winnings
The player requested a withdrawal prior to meeting his bonus rollover. GamblersPalace rules state that if the player takes a payout before meeting the bonus terms and conditions the amount of the bonus will be deducted. GamblersPalace initially agreed to pay the player and reword its rules to reflect a deduction of the bonus and winnings from that bonus. The sportsbook later refused to pay the player.
Note: The player never had the bonus plus funds in play, meaning the bonus was not directly used to earn winnings.
02.13.2009 10:33 PM
GoToCasino (SBR rating D-) player told sportsbook does not have funds to pay
Player: hi, i requested my payout by way of fed ex, i requested $500 from my account and i have been told at least a dozen times by goto that they are waiting on some funds to come in befor they can send me a payout
The player requested his funds one month ago. Players owed above six figures have been told that payouts are "backed up from football season." SBR has added sister sportsbook, LasVegasOffShore to the SBR rating guide at D-.
02.12.2009 11:42 PM
Baseball analyst Willie Bee grades his 2008 preseason predictionsWillie Bee: Later
this week those four little words baseball fans and bettors love to hear will
be uttered: Pitchers and catchers report. Before SBR baseball analyst Willie
Bee starts diving into this year's projections for each of the 30
MLB clubs,
he's taken a look back at the 2008 season projections and how well, or poorly,
they turned out. Reviews of each of the six divisions can be found on the following pages:
AL
EAST ...
NL
EAST ...
AL
CENTRAL ...
NL
CENTRAL ...
AL
WEST ...
NL
WEST
02.11.2009 11:56 PMNew payout complaint from Enterbet (SBR rating D-)
Player: I request payout since 1/15/2009, But no reply anymore. I send e-mail to the company, the result is same too, like throw to the sea . The live chart staff told me ask their manager directly, But I can't touch still. My account has $7,826.19,
Multiple winners of more than $1,000 from this family of books have reported payout delays or being put on a payment plan. The last report of payment to a slow-paid player was in the second week of January. Calls and emails to Enterbet management have not been answered.
02.10.2009 11:18 PMDimeLine Sportsbook (SBR rating C-) agrees to pay all players for canceled Denver Nuggets wager. The book incorrectly applied a rule meant for changes in game date or venue to a Spurs player injury. DLS will remain under review as SBR speaks with management to verify that the sportsbook policy is to never cancel a wager unless there is an obvious human error with a posted line. All players who question a canceled bet are encouraged to write to
Help@SportsbookReview.com.
Update 2/11/2009 6:18:18 PM Dimeline Sportsbook confirms it will not cancel any wagers due to player injury on team sports or valid odds changes. Management also tells SBR it will clarify the vague rule that lead to the error by its staff. The rule should apply to the time and place of the event.
02.08.2009 11:20 PMDimeLine Sportsbook (SBR rating
C-) cancels bet "because of injury"On February
3rd DimeLine Sportsbook canceled a wager on the Denver Nuggets -6
versus the San Antonio Spurs because of an injury report that caused
the line to change. The spread jumped across all sportsbooks to as high as -13.
Dimeline customer service cited an error as reason for canceling
the bet. The player rightfully argues that his bet was canceled unfairly. The bet was not void because it was placed on an erroneous line but because he
had a good position on a play before information was known that would
change the odds across the betting market. SBR to contact DLS management. |
Forum discussion
02.08.2009 12:15 AMOn
1/23/2009 SBR reported that a
BetEd (SBR rating C+) player's winnings were removed from his account due to a deposit rule stating that the eCheck deposit must come from a checking account in the player's name. The player deposited using a checking account belonging to his father, who authorized the transaction. The policy is not unusual but failing to prevent the deposit from being processed is. BetEd collected the deposit and cited the rule only after a winning run of nearly $7,000. In last month's report SBR asked if players had deposited in this matter, lost their funds, and not received a refund. One player claims this was the case years earlier, despite the rule being present on the website. Earliest archived rules pages show it was in print in late 2005. BetEd management also confirmed that the player's funds were at risk since the sportsbook does not audit deposits that are lost. SBR's position is that BetEd should pay the player due to the fact that his funds were in play without the possibility of a return on his investment. BetEd has refused to pay the player. SBR remains in communication with BetEd on the matter as well as other lesser complaints. BetEd was downgraded from B- to C+ on February 6th. |
Dispute details and discussion
02.06.2009 06:30 PMBodog Sportsbook payout processing time decreases; sportsbook earns second upgrade in four months
The sportsbook's website lists 10 business days for the processing of check payment but management and players tell SBR withdrawals have been completed, since the start of the new year, within five days. The former A+ rated sportsbook was downgraded multiple times last year due to delays with non-eWallet processors.
Bodog also states that the added processing resources will allow the book to maintain its standard for payouts.
02.04.2009 11:10 PMCasinoAsia enters the SBR rating Guide at D-. CasinoAsia is part of slow-paying Costa Rica-based sportsbook group,
GoTo Entertainment.
02.03.2009 11:01 PMSBRforum: Basketball Survivor Contest SBR Posters will form teams of three. Each participant will make picks until his play loses. If your teammate survives to become the last man standing, your team wins.
Enter here. | See also:
NBA On The Money Contest.. $5,000 in prizes for month of February.
02.02.2009 07:27 PMA player deposited at
Betfred (SBR rating B-). He made wagers in an attempt to earn a freeplay. The player was awarded the £50 freeplay promotion and won £1000 as a result.
Bet £10 or more (excluding free bets) on your NEXT five bets (bets 2, 3 ,4 ,5 & 6) and you will receive an extra £50 free bet. Please note that all 5 individual bets must be £10 or more and placed on different selections in order to qualify for the second part of the free bet offer. Void bets do not qualify
BetFred then determined that the player did not qualify for the freeplay, because one of the player's prior bets was "non-qualifying" for the bonus. BetFred stated that the freeplay was awarded in error and that it overlooked that one of the wagers was the same as a wager already placed. The sportsbook removed the freeplay winnings from the player's account and has refused to speak with SBR on the matter. The player had the funds available to make the same play on his own.
02.01.2009 11:02 PM
ThePointSpread enters the SBR rating Guide at F. ThePointSpread is the latest sportsbook to enter the SBR rating guide as part of the Futurebet scam operation.
01.31.2009 11:36 PMSuper Bowl line hovering on 6.5SBRlines.com
showed the Pittsburgh Steelers favored by 6.5 to 7 since the line opened. The line started at 7 at
TheGreek (SBR rating A+) and
Pinnacle (SBR rating A+),
and was briefly available at 7.5 (-115) for Cardinal Backers at
Bookmaker (SBR rating A+). Players monitoring SBRlines saw the majority of the sportsbooks dance between 6.5 and 7 over the last two weeks. Many Arizona Cardinal bettors are waiting until game day for a chance at a more appealing price on a +7. There are a few sportsbooks offering 7 now for those players looking to lock in on the half point with a slightly higher price tag. Watch live betting odds at
SBRlines.com.
01.30.2009 11:09 PMNumerous Sportingbet (SBR rating D+) complaints receivedSBR has received 12
Sportingbet complaints from players showing that the sportsbook will not honor earned bonuses. Recipients of this promotion were targeted directly by Sportingbet. Sportingbet has told some of these players that they do not fit the profile of the player the book wants and will not receive their deposit incentive. Sportingbet-owned gaming site,
Superbahis (SBR rating D+), has refused to honor its cashback poker program to a player owed 250 Euros. A Sportingbet horse bettor is owed a £100 horse wagering refund due to horse-falling promotion. Sportingbet has refused to credit the bonus citing "
unusual betting patterns." Sportingbet players have also complained that the book has refused to grade soccer matches, citing an investigation of the outcome. SBR has confirmed that investigations by league governing bodies do not exist. Sportingbet rules support the players' claims that these wagers should have been graded months ago. Sportingbet is encouraging these bettors to allow the winning wagers to be graded as no-action so refunds can be applied. Sportingbet will not estimate when the wagers may be graded. The former owner of
Sportsbook.com (SBR rating D-) is no longer responding to SBR's inquries on behalf of players.
01.29.2009 11:32 PM
ToteSport (SBR rating B-) gives player wager he did not place
On January 17, 2009, a player wagered 125 Sterling on Wolverhampton +1 goal at the price of +433. After Wolverhampton covered, he found an email from Totesport telling him there was an "input error," commonly referred to as a "bad line" when talking about American sports. As a result of this "error" Totesport reversed the spread, changing his winning wager into a losing one. Totesport's terms and conditions allow it to adjust prices, but not spreads. When confronted with this fact by the player, it would not cite a rule allowing it to take this action. Totesport would not discuss the issue with SportsbookReview.
01.29.2009 05:14 PM
SBR receives multiple reports of bounced checks from Oddsmaker (SBR rating D-) players. The sportsbook tells SBR that all bounced checks will be reissued this week from their new processor. Oddsmaker players are welcome to update SBR on check payouts.
01.28.2009 11:27 PMSBR.TV's Peter Loshak hosts Super Bowl round table discussion
Peter breaks down SB XLIII with
SBRforum personalities Bob Harvey, VegasDave and professional handicapper Justin7. Hear their thoughts on how the Cardinals and Steelers matchup and game scenarios.
01.27.2009 04:08 PMTradeBetX (SBR rating C+) player receives check for over $30,000. The second player waiting for payment is told his check has been sent.
TradeSports (SBR rating C+) and sister exchange TradeBetX continue to have email issues. After reporting problems with their Google mail account, the company tells SBR that they are experiencing intermittent problems with its mail server and the Help@TradeSports.com address. Players who do not receive a timely email response are invited to write to
SBR.
01.26.2009 06:54 PMWagerWeb (SBR rating C) continues to rough up veteran bettors
Last year SBR received multiple complaints from "sharp players" that the sportsbook was confiscating funds in the amount of free-play bonus losses, when deciding it no longer wants to take the players' wagers. In March of 2008 WagerWeb
agreed not to confiscate cash in the amount of losing freeplays and refunded users for the debits. This month WagerWeb has declined service to a player, after giving him a
reload freeplay bonus. The free-play was lost but WagerWeb reverted to old policy, telling the player he would have to pay it back from his cash balance. Since sharing his complaint on the
SBR posting forum, WagerWeb has lessened the punishment to a debit of only part of the free-play amount. SBR will again insist that
WagerWeb agrees not to arbitrarily charge players for taking part in promotions and request that this player be paid in full.
01.25.2009 11:58 PMJapanCasino enters SBR Rating Guide at D-JapanCasino is the seventh
Goto Entertainment
sportsbook to enter the SBR rating Guide within the last three months. The Costa
Rica-based operation is currently slow-paying multiple large winners. SBR has received two player reports of $500 installment payments in response to four figure withdrawal requests last week. SBR again began receiving slow-pay complaints from large GoTo Sportsbook winners in the middle of 2008.
01.24.2009 01:58 PMDailyDime enters the SBR rating guide at D-DailyDime.com is hosted and serviced, with the same website IP address and company license as
AceCity (SBR rating D) and
Oddsmaker (SBR rating D), by
Futurebet. The Futurebet flagship sportsbook prior to partnering with Oddsmaker and
BetOnUSA (SBR rating D-) was
SportsbookUSA (SBR rating F). SportsbookUSA has stole hundreds of thousands, if not over a million, from its players. SBR still gets at least one email a week from new SportsbookUSA players who are asking for help collecting winnings. Players should avoid all affiliated sportsbook brands.
01.23.2009 10:22 PMBetEd (SBR rating B-) player makes $6,931 mistakeThe player made an eCheck deposit for $50 using a bank account owned by his father, who he lives with. In two weeks time the player turned the deposit into a balance of $6,931. After requesting a withdrawal for his winnings,
BetEd reviewed the account and found the source of the deposit to be his father's checking account.
I looked at my account today and they have completely zeroed out all of my winnings, I went from having over $6900 and now I HAVE A $0 balance!!!! Their accounts mngr emailed me stating that my transactions were not valid and violated their terms and conditions. He stated that my email was invalid, which it's not, it's just not my primary email address. He also wrote, Per these clear and serious violations, your account has been closed and the deposit refunded to the actual bank account holder. Now I try to log in, and my account doesn't even exist!!!!!!! I earned that money, or won that money fair and square and if they would take the time to cooperate with me, and speak with myself and my parents, they would know that everything was authorized.
The player points out that the $50 eCheck deposit was accepted and eligible to be lost. Unlike eChecks, credit card purchases are normally declined if the name on the card is not identical to the name on the user account.
BetEd cites rule 14 which states "For security purposes, your bank account information must match the information supplied during your initial registration." If any players have made a deposit with a third party checking account,
before subsequently losing their funds, they should be sure to contact
BetEd
for a refund. Players are reminded to read all rules carefully before depositing with a sportsbook. |
Player discussion
01.22.2009 12:16 PM TradeBetX (SBR rating C+) tells SBR that the betting exchange released payment to one of the owed players in early December but there may have been a problem with processing or check delivery. TradeBetX assures the player they will process a new withdrawal after waiting 10 days for the check cancellation process. TradeBetX blames the poor line of communication on listing a faulty email address on its website and is now asking players to use sister site, TradeSports, email Help@TradeSports.com. Following yesterday's report, three
TradeSports users confirmed timely withdrawals. No new complaints have been received.
01.21.2009 07:41 PMTwo players waiting for over $35,000 from TradeBetX (SBR rating C+)TradeBetX, along with
TradeSports (SBR rating C+) closed Friday, November 28th. Betting markets were closed on November 21st. The betting exchange websites stated that all players who did not request funds by November 28th would be contacted via email to arrange payment. Both players state they have sent numerous emails without a response in return. Players waiting for payment, or players who have had success redeeming funds, are asked to contact
SBR. SBR is attempting to reach management on behalf of these players. TradeSports Inc. does not offer a working phone line.
01.20.2009 10:52 PMSportsbookReview is proud to welcome General Pete to the SBR team
General Pete, also known as
The General, joins SBR's dispute resolution panel. Pete has years of experience mediating sportsbook disputes through multiple online gambling forums.
01.19.2009 10:38 PMSBRforum's Super Bowl Squares Pool: Registration Open100 SBR Forum posters with 100 or more posts by the time of signup are invited to grab a square and a chance at $1,000 in prizes. See details and enter
here
01.18.2009 05:23 PMNFL Conference Championahip Preview: Baltimore at Pittsburgh
Justin7 and Peter Loshak discuss where the value is on what is expected to be a close low scoring game.
For more game previews look for the video icon link next to each match-up on
SBRlines.
01.17.2009 11:55 PM No-pay exchange AllSportsMarket (SBR rating D-) closing; owner claims balances will be transferred to company shares in new venture "soon." AllSportsMarket owner outlined company problems in
a message to balance holders but did not mention its failure to pay users. Players have been waiting for funds since 2007. The message states that AllSportsMarket will close due to legal issues and user account balances will be transferred to stock in a new sports investment exchange product in the future.
01.16.2009 11:51 PMSBR mailbag:Player:
Hello SBR, I see on BetPTS.com you rate them a A+. I cant find anything about them in the sbr rating guide. Is this book safe? Will they pay me if I win big? - JFHello JF,
No. This is not an A+ rated sportsbook, but a blacklisted sister sportsbook of the defunct
LazerWager (SBR rating F).
LazerWager began stiffing players in March of 2008. The faked SBR endorsement below is used by the sportsbook to fool its visitors. PTS pretends to quote SBR using a review written for
The
Greek (SBR rating A+).
01.15.2009 11:09 PM
GoToCasino (SBR rating D) player confirms receiving portion of his withdrawal today
Player: I actually got $950 today. Jan 15th. They still owe me $5880. They do this to me every time but like I said I always end up loosing all the funds in my account, I am so disgusted that I don't feel like gambling I would rather clean toiletes. The only way I got this money because I would call every hour on the hour for 10 days and harass the staff to make sure they pay me.
SBR advises all players waiting for delinquent payments to avoid wagering other funds in the account. A slow-paying sportsbook will pay a player who is betting last since it still has a chance at winning the bettor's funds.
01.13.2009 07:30 PMCasinoNY enters SBR Rating Guide at D-CasinoNY is the sixth
Goto Entertainment
sportsbook to enter the SBR rating Guide within the past two months. The Costa
Rican-based operation is currently slow-paying multiple large winners. SBR will continue to identify the problem sportsbook's expanding family of brands.
01.12.2009 11:06 PMPlayers at scam sportsbook SportsbookUSA (SBR rating F) giving up on funds
Frustration has taken its toll on many players at Futurebet-owned SportsbookUSA. Although the sportbook continues to offer customer service for active players and bonuses for new players, it will not service players requesting funds. Customer Support simply apologizes saying they do not have a timeline for when money will be available. Futurebet is a business partner of
BetOnUSA (SBR rating D-) and
Oddsmaker (SBR rating D-). These sportsbooks should also be avoided at all costs.
Player: They now owe me over $9K. Tried to get my $3,818 for over two years now. Just cancelled it and have been playing with the money. Unfortunately winning! What should I do, anything? I feel like my hands are tied, should I just quit trying?
Player: I have been waiting on a payout to my neteller account of £1,681.22 (British pounds) since 12th April 2008!! All customer service say is that it is pending, being worked on by the accounts department, sorry for the delay blah blah blah. Any help would be greatly appreciated. Thank you
01.11.2009 11:14 PMBeware of Bet911 (SBR rating D-) offersThe slow-paying sportsbook is offering 30% cash bonuses along with other discount offerings such -105 reduced juice specials and free half point Tuesdays. Players should avoid all questionable and unproven sportsbooks, especially those marketing overly generous promotions this time of year. As football comes to a close many players will be requesting payouts and testing the financial strength of these sportsbooks. Many sportsbooks will market these offers irresponsibly, knowing that if the ball does not bounce in their favor, players will not be paid. Bet911 has already shown they can not fulfill payout requests of large winners.
01.10.2009 11:07 PMStryyke (not rated) clears delinquent payoutsSince SBR's
initial report in November Stryyke has paid all nine players who have complained of payout delays. Delays ranged from one week to over a month. Player concern was high due to a lack of communication from the sportsbook and the withdrawals being requested through the book's main payout method, electronic transfer service, Moneybookers. Recent withdrawal reports from December suggest Strykke has improved over November. Stryyke blames being short-staffed in December for slow-payment, which did not exceed 10 days.
"As we were not working with the full staff during the Christmas and New Years weeks, we couldn't process all payouts in a timely manner. Some customers unfortunately experienced delays with their payouts."
01.09.2009 07:47 PMOn-lineSportsbook.com (SBR rating D-) website domain expiresOn-lineSportsbook, the subject of Tuesday's withdrawal complaint report, is currently off-line. Slow-paid players became nervous when they saw the expiration message from the website hosting company. They were not contacted by the sportsbook. Balance holders can still log in and view their account at On-Linesportsbook's parent sportsbook,
GotoCasino (SBR rating D).
01.09.2009 12:35 PMSBRforum's Peter Loshak and Justin7 talk Ravens vs. Titans Pre-Game
SBR moderator Justin7 and Peter Loshak discuss key factors in this intriguing playoff matchup. Loshak likes the Titans moneyline while Justin believes buying the half point off the Tennessee Titans +3 is the play.
For more game previews look for the video icon link next to each match-up on
SBRlines .
01.08.2009 04:02 PMBetTrojan (SBR rating C-) player receives payment of $4,311 winnings. The sportsbook initially took the funds because the player bet on betting odds that it was about to change. Payment concludes the complaint originally reported on
1/2/2009.
01.07.2009 11:13 PMSBRforum Team Capping Contest Winner: Team Cosa NostraCosa Nostra, made up of SBR posters
Nicky Santoro,
onthewhat,
Deuce, and
TSoprano, beat 23 other capping squads in a month-long battle. Advantage bettor
Nicky Santoro, led the team to victory making 510 picks netting +52 units by himself. | Open Contest:
NBA On The Money
01.06.2009 11:54 AMTwo On-LineSportsbook (SBR rating D-) players file new payout complaintsThe sportsbook told users that it is waiting for access to player-deposited funds collected by credit card processors. Blaming third parties for not having access to funds is a common excuse and one used by stiff sportsbooks
LazerWager (SBR rating F) and
BetCascade (SBR rating F). However,
GoTo Entertainment sportsbooks commonly puts large winners on payment plans. Players are hopeful the book will get through these latest issues and begin to make payments. The two players have requested over $3,000 and have balances of over $15,000 combined.
01.05.2009 11:46 PMOwner of Apex Sportsbook (SBR rating F) scam building new sportsbook, BetPinoyThe new website, which is part of the
Bet33 operation that was built on the stolen funds of
Apex Sportsbook players, states that it's "
The most trusted sports betting site in the Philippines." BetPinoy is not in the Philippines nor is the incomplete website known by people in the Philippines. The website will likely be used to target specific players on customer lists by phone.
01.04.2009 08:42 PMSSP International (SBR rating F) player reports new one year no-payPlayer:
I have a big problem with a withdraw on SSP. It's about 600. Now I read that you can maybe help me. I try to withdraw my money since over 1 year. I called them several times but they told me everytime another story and I would get my money in the next weeks.I was waiting. Then I tried it with emails and I threat them with a lawyer (was just a bluff) but there was now answer. One day I reached with an email that my money was back on my SSP-Acount. After that I tried again to pay out. This is now one moth ago. And I'm still writing for my money. Maybe you have some experience in such cases and you can tell me what I can do now. | SSP history
01.03.2009 11:07 PMHawaiiCasino enters SBR Rating Guide at D-HawaiiCasino is the fifth
Goto Entertainment
sportsbook to enter the SBR rating Guide within the last two months. The group is
developing many new websites in an effort to allow its staff and
marketers to better target players in specific locations. The Costa
Rican-based operation is currently slow-paying multiple large winners.
01.02.2009 01:44 AMBetTrojan (SBR rating C) confiscates winnings, citing betting soft lines; later agrees to pay
BetTrojan emailed the player stating he was warned last Saturday, via an account log-in message, that if he bet on lines that were changing throughout the betting market but have yet to change at Trojan, (soft lines, also subjectively referred to as
playing steam) his winnings would be void. The sportsbook claims the bettor continued to bet in this fashion before it retroactively deleted all account winnings.
Hello, The basic description of the story is that I was apparently warned around December 25th or 26th that I was "playing moves and if I continued my deposit would be returned to me." On December 27th, I was attempting to place a wager but could not because my account balance was $0. I looked at my account history and saw that my original deposit amout had been withdrawn back to me and, to my complete surprise, I noticed a deduction of $4,311.88 with the description: "ZERO OUT, PLAYED MOVES AND WAS WARNED HE WOULD RECEIVE HIS DEPOSIT AMOUNT AND CLOSED ACCOUNT." At the time, I was with them for only about a week and up a little more than $4,300
The player
shared his complaint on the SBR forum before being offered half of his $4,311 winnings as a compromise. SBR has stated to the player and the sportsbook that anything less than payment of full winnings is blatant theft. Sportsbooks are welcome to limit and deny wagers to all players but cannot justly punish, fine, or confiscate funds from legitimate finalized betting contracts. The player wrote to SBR today saying the sportsbook has agreed to pay in full next week. Failure to pay winnings combined with problems updating lines may be a warning sign regarding a book's overall health. SBR will update this dispute report next week or sooner if the bettor receives payment.
01.01.2009 10:25 PM
Happy New Year from the SBR Staff!
12.31.2008 02:08 AMSBRforum's Justin7 takes a look at the January 3rd NFC Wild Card match-up between the
Atlanta Falcons and the Arizona Cardinals:
For more game previews look for the video icon link next to each match-up on
SBRlines .
12.30.2008 11:52 PMBullFrogGaming is the third Safari Gaming Group Sportsbook to enter the
SBR Rating Guide this month. The Curacao-based sportsbook earns an initial rating of C-.
12.29.2008 11:36 PMSBRforum's Justin7 previews the January 3rd Wild Card match-up between the
San Diego Chargers and Indianapolis Colts |
watchFor more game previews click the video icon link next to each match-up on
www.SBRlines.com .
12.28.2008 11:19 PM
MyStudentPoker enters the SBR Rating Guide at C-. The sportsbook is part of the newly created Safari Casino Group hosted in Curacao.
12.27.2008 10:19 AM
Sportsbook.com (SBR rating D-) to no-action if-win wagers on same game
A player complained that his $28,000 account was frozen after a payout request. Sportsbook.com was reviewing his wager history. The player explained that he made numerous if-win wagers on the same game giving him an unfair advantage. He and Sportsbook.com have agreed the best solution was to cancel all wagers made in that manner. Sportsbook.com states that all players who made if-win bets on the same game will have their wagers canceled and that balances will be adjusted this weekend. Players who made losing same-game if-win wagers should verify that they received a credit adjustment for those losses.