Coral Sportsbook voids bonus and winning wagers in country restriction dispute

6/28/2010 12:28:21 PM


Coral (SBR rating A-) has voided a player's bonus and winning wager. In early June, a player from Belarus deposited £25 and received a 100% bonus. He won £300 on his first wager, and an additional £210 in subsequent wagers bringing his account balance to £510. Coral then voided all wagers and canceled the bonus. Coral's promotion page limited the bonus to UK residents only, however the software applied the bonus to the player. Coral has subsequently argued to SBR that it has a right to limit its promotions however it wishes. Canceling all wagers from players that did not spot the country restriction terms, rather than deducting the bonus amount and honoring all winnings allows a potential free-roll of the player. SBR is discussing the bonus complaint with Coral further.