Hi Bill, Further to the below from a few weeks back, all is well! I’ve received and cashed the cheque. Just a quick note to say this one’s resolved now, and especially to say Thank You for your advise and support. It really helped to re-assure me, and your offer of help should I have any more trouble with it was very greatly received, you’re a true gent! - Thanks again, Danny W.

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WillHill player reports software error transferring to casino

5/12/2010 9:07:16 AM

WillHill sportsbook
Editor's update: This matter was resolved.

A WillHill (SBR rating A) player has reported that after executing a transfer of £465 from his sportsbook balance into the WillHill instant casino, his casino balance never credited the funds. The player made the transfer on March 29th and has been unable to get the matter resolved with WillHill customer service. SBR is now contacting WillHill on his behalf.

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