Canbet bonus complaint

4/20/2010 10:36:15 AM


A Canbet (SBR rating C-) bonus complaint has been received. On February 22nd, a player deposited $250 and received a $125 bonus. Canbet's T&C required the player rollover the bonus amount six times before the bonus amount would be moved into the cash balance. Canbet did not state that only certain bets count towards this rollover. It only counted bets made when a player's non-bonus balance was already tied up in wagers. There was no rule or explanation stating this policy. Canbet's interpretation of its own rules in this regard does not conform with the industry standard - unless stated otherwise, any bet made counts towards rollover.