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Player vs. BetWay Resolution

4/28/2008 1:36:59 PM

Player vs. BetWay Resolution
Betway (SBR rating C) has credited the player for the full winnings as well as a bonus for the inconvenience. Betway apologized to the player and states that the software issue has been addressed.
BetWay: I have gone through your case with the relevant person and we chose to refund your winnings to your account. We truly apologize for the inconvenience. We have had some difficulties with the new site, but as everything new, it's hard to get things to run smoothly from the start. It seems now though, that we are close to be back on track again. And we are extremely exited with that. We hope you find this acceptable and wish you a great day. Warm Regards
original complaint | Betway discussion

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