WagerWeb (SBR rating C) refunds player's $600; agrees not to confiscate cash in amount of freeplay losses. The issue involved a player the book realized it did not want to service after two "sharp" wagers. As a result the player did not roll over the deposit as is required when free-play bonuses are accepted. Any players whose balance was debited for the amount of a losing free-play is encouraged to share his/her experience with
SBR. |
Original complaint report