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Is it legal to gamble online?
Gambling online for real money is legal in most countries. However, there
are some countries that do not allow online gambling. You must abide by
the applicable laws in your jurisdiction. To play for real money you must
first agree to our Terms and Conditions.
Does your company have
a license to operate gambling software?
is legally licensed to operate by the government of Curacao.
What age do I have to be to play?
To play for real money you must be at least 18 years of age. In some jurisdictions
you may have to be older and you must abide by the applicable laws in
your jurisdiction. If you are not of legal age you can practice and participate
in all games where real money is not involved.
Do I have to pay taxes on my
winnings?
It is your responsibility to find out what the tax implications are in
your jurisdiction. Every country has different tax laws and it is up to
you to pay the appropriate taxes in your winnings.
How do I get started?
Your first step is to create an account. Once you have created an account
you will need to deposit money into your account. Once you have money
in your account you can download the software, play our instant play java
games, bet on your favorite sports, create a fantasy sports team or play
games head to head with other players.
What is my PIN and why do I need
one?
Your PIN is your Personal Identification Number. This number is required
for you to be able to withdraw any funds. Your PIN is sent via regular
mail the second you make your first deposit. You should receive your PIN
within five to seven business days of making your first deposit.
We require you to have a PIN mailed to you for security
reasons. The most important aspect of your gaming account is to ensure
the highest level of security. We want to be sure that your money is always
safe. Only you should ever know your PIN. We do not send it via email
because email can be an insecure medium.
Why can I only withdraw money
via checks?
Some credit card companies do not allow money to be refunded back to the
card directly. In general this practice is frowned upon by the credit
card companies. We want our system to be fair, legitimate and work well
with all involved parties and credit cards are a major part of doing business
on the Internet.
How do I know the cards are being
dealt fairly?
We have gone to the extremes to make sure all of our games are played
out as randomly and fairly as possible. All of our casino games adhere
strictly to the gaming regulations of Nevada.
Using our proprietary random number generation technology,
Kryption �, we can confidently say that all cards are dealt randomly and
fairly. To get our random numbers we measure the decay of a radioactive
element and then render those numbers through a software algorithm. This
produces numbers that are as close to true random numbers as possible.
Why do I have to upgrade my software
periodically?
We periodically update our software. We have created a system that allows
us to dynamically update your software. When you first connect to our
server through your software we detect your software version to make sure
you are using the most up to date version. If you are using an older version
we update your software to the newest version to maximize your playing
experience. If there are any large-scale changes, such as multiple new
games, we will send you a new CD that contains the newest version of the
software.
What is Free Money?
Free Money is the currency we use when you are awarded any type of bonus money.
Bonuses can be earned when you make a deposit, through redeeming your Club Cash
points, or by spinning the Big Wheel 'O' Free Money.
Free Money cannot be withdrawn from your account. As you play
any of our games your Free Money balance will be used along with your real money
at a ratio determined by the casino and sportsbook manager. Please consult the
bonus section of the site for rules on free money or contact .
Please note that all bonuses and the rules of play for the free money is offered
at the discretion of the casino management and bonuses and rules may change from
time to time.
* Free Money can not be used in Craps and Roulette.
What is
Club Cash?
Club Cash is the name of our rewards program as well as the name of the points
you earn as you play our casino games. Each game gives you a different number
of points that you can use to redeem for cash and prizes. To learn more about
Club Cash or to redeem your Club Cash points, click here.
Who do I contact when I have questions or problems?
If you are having any problems with your account or your software, contact
customer service at:
How Can I Make A Free Bet?
Occassionally we will run a promotion that allows you to make
a FREE wager on a specific event. Follow the promotion links to the bet card and
place a wager on the event that has "Free Wager" listed in it's title. You are
required to place the wager for the amount listed, no more or no less. In order
to place this free bet, you need to have at least the amount of the wager already
in your REAL money account.
When you place the wager, no money from your account will be
deducted and if you win, your account will be credited with the winnings for
that wager. Here is an example:
The Free Bet is a $20 wager on the Miami/Dallas NFL game. You choose Miami -7 and
place the $20 wager. You have $50 in your REAL money account so you are allowed
to place this wager. Miami wins the game by 10 point and you win the bet. $22 was
added to your REAL money account. If you lose, it doesn't cost you a penny.
How do I place a single wager?
Schedules and odds are posted for all events on which live betting is available.
You can add a single wager by clicking on the "Bet" symbol next to your selection.
This will add your selection to the bet card. Enter the wager amount on your
bet card and click on 'Place Bet' to submit your bet. Your bet is recorded and
your wager will be instantly deducted from your account. When the outcome to
your bet has been resolved (the game has been played) any winnings will immediately
be added to your account.
How do I buy points?
Buying Points can only be done on basketball and football pointspreads
and over/unders. Choose the game, team and bet type you wish to bet on. When you make
your selection, a list of Buying Points options becomes available. You can add any number
of points from 1/2 to 3 simply by clicking on the appropriate button. If you want to go
back to the default line, click on Straight Bet.
Once you have made your selection and bought your points, your bet ticket
will now reflect your adjusted line.
How do I place a parlay wager?
You can combine any selections that are available onto one betting card, up
to a maximum of selections. You do this by choosing one event at a time by
clicking the �Bet� symbol next to your selection. This will add your selection
to the bet card. You can now add a second selection to the bet card by adding
another selection from the same sport or by going to a new sport and adding
another selection.
Once you have more than one selection on a bet card, your bet price will begin
to increase as you add multiple wagers.
How do I place a teaser wager?
Your teaser selection must be from either football or basketball point spreads
or over/unders. The sports can not be mixed. Click on the �Bet� symbol beside
your selections to add them to your bet card. Once you have 2 selections that
qualify for a teaser wager, the teaser menu will pop up. At that time you can
choose what type of teaser you want (e.g. 7 Point Teaser). Enter the wager amount
on your bet card and click on 'Place Bet' to submit your bet.
How do I create an IF Wager?
To create an IF wager you need to select two or more teams and
add them to your bet card. The bet list options will display IF WIN and IF ACTION.
Choose the type if IF wager you want to place by selecting one of these two options.
Once you have chosen your IF wager type and the teams you want to
have in your wager, you now need to enter the bet amounts for each selection. Remember
that you cannot add additional teams that are playing before your first selection.
Also remember that your wagers for each additional bet cannot exceed your original
wager.
How do I create a Reverse Wager?
To create a Reverse Wager you need to select two teams and add
them to your bet card. In the bet type list you will see Reverse WIN and Reverse
ACTION. Select the type of Reverse you want to make and enter your bet amount.
Remember that the bet amount you enter will actually be double that because you
are basically creating two IF wagers.
How do I place an Asian Handicap wager (Soccer Only)?
To create an Asian Handicapping bet, you simply need to select
your team and the attached line. You then need to enter your bet amount. If you
are placing a "Splitball" wager then remember your wager will be split into two
wagers, one for each line.
How are my winnings calculated?
When you add selections to your Bet Card, the potential payout for your bet
is calculated and displayed for you automatically. Here is how the calculation
is determined:
The decimal price that we display is the price you get for the outcome of your
event. This price includes your bet amount. Your winnings are calculated by
simply multiplying your bet amount by the displayed odds. For example:
Place a $100 bet at a price of 3.5
Your return would be:
$100 x 3.5 = $350
On North American Sports, the equivalent 'cents line' or �money line� is also
displayed. With a 'positive' money line, which indicates the underdog, for every
100 cents you bet, you receive the amount displayed plus your bet amount. For
example:
Place a $10 bet at a cents line of +130 (decimal price of 2.3)
Your return would be:
($10 x 130 cents) + $10 bet amount = $23 (= $10 x 2.3)
With a 'negative' cents line, which indicates the favourite, for every 100
cents you wish to win, you need to bet an amount equivalent to the displayed
line. For example:
Place a $12 bet at a cents line of �120 (decimal price of 1.83)
Your return would be:
$10 + $12 bet amount = $22 (= $12 x 1.83)
How do I request sports wagering limits?
Sports wagering limits are always available upon request by contacting Customer Support ...
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